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Customer reviews: Amplify | Bundles & Upsell

Develop by Amplify

Reviews (824)

Overall rating
4.8

What Merchants Think

"Amplify | Bundles & Upsell" appears to be a resourceful tool for creating product bundles and upsell opportunities. Merchants frequently express appreciation for the app's customer service, highlighting the support team's readiness and efficiency, particularly praising the efforts of individuals like Carlos and Ugur. Although the app is praised for its features and usability, there are notable criticisms regarding pricing transparency and technical issues.

Key Strengths

  • Outstanding customer service and support, particularly from Carlos and Ugur.
  • Ability to effectively create and manage product bundles.
  • User-friendly interface and ease of setup.
  • Responsive and helpful support team.
  • Flexibility and customization options for bundles.

Common Concerns

  • Technical issues and bugs that may affect app performance.
  • High cost and issues with pricing transparency.
  • Challenges with integration and app compatibility.
  • Instances of unexpected charges and difficulties with refunds.

Final Thoughts

Overall, "Amplify | Bundles & Upsell" is a powerful tool that offers significant value through its bundling features and exceptional customer service. While many merchants find it beneficial, decision-makers should be mindful of potential technical issues and transparent communication regarding pricing and charges. Its customer support arguably sets it apart, making it a valuable asset for those willing to navigate its financial and technical intricacies.

Tapswipe

Apr 07, 2024  on Shopify

hey're scammers. They force me to activate features that I didn't activate and it's impossible to deactivate them. They charge me money for it and won't give it back.

East Coast Supplements

Apr 03, 2024  on Shopify

I'm thoroughly impressed with the superior UX and UI of the PickyStory app—it's genuinely a joy to use! From the intuitive design to the plethora of sales-boosting features, PickyStory has exceeded my expectations in every way. I'm eager to explore more of what this app has to offer and see the positive impact it will undoubtedly have on my sales. A special shout-out to Valentyna for her outstanding support; her assistance was incredibly helpful and made my experience even more seamless. While this is an early review, I'm already confident in recommending PickyStory to others. Stay tuned for an updated review in a few weeks, but for now, if you're looking to enhance your e-commerce platform, PickyStory is, without a doubt, a top choice.

Ennix

Apr 03, 2024  on Shopify

Amazing support, Team is support responsive and deal with your queries very quickly. Product Is Amazing as well!

My Store

Mar 29, 2024  on Shopify

great customer support, they walk you through everything and they send you a personalized video of how to do something when needed. just starting to use the app, ive tested so many and i think i will be going with this one for my business model

Athlete Fuel

Mar 29, 2024  on Shopify

The only bundle app we tested that actually did what we were looking for. And they have a great customer service!

BePlentiful

Mar 28, 2024  on Shopify

One of the benefits to PickyStory, is their support. Their support staff is very responsive and helpful. I find that the solution very easy to use and adaptive to the store's build.

SHEER

Mar 26, 2024  on Shopify

wonderful app + wonderful customer service! Picky story has definitely helped us make our website shopping experience better!

Espresso Outlet LLC

Mar 22, 2024  on Shopify

So far amazing support, I heard shopify integration can take a second. Used chat feature, they changed settings and had going within minutes. Think this is going to be the product we need.

LoveHandle

Mar 22, 2024  on Shopify

Changed our shipping options to give free overnight shipping for free to anywhere in the world and free ground shipping as well which we do NOT offer. We lost a lot of money due to this. It also decided to make random products and post them without my knowledge. Terrible app, I never touched anything to do with shipping just wanted to test out the looks of it and then uninstalled after I found it didn't suit our store. Had it for about an hour and it caused so much havoc.

Conveying & Hoisting Solutions

Mar 22, 2024  on Shopify

Best looking product so far. Ive tried a few and this was the best. I needed a little help and customer support was literally 10 seconds from initiating chat to talking to someone. Everything was sorted in minutes

iheartmacros

Mar 20, 2024  on Shopify

Functions as expected and the team has be very responsive and proactive on any needs or questions. Great experience

MAYDE AUST.

Mar 04, 2024  on Shopify

Helpful and prompt which is all you need from customer service! App is relatively easy to use, we've been using it for a while now, and good for the price.

VSN Sport

Feb 19, 2024  on Shopify

Support staff are great! The package does what it says it will but like other apps it doesn't play well with others. I've found ways to work around it and the support staff are always keen to give ideas.

avec

Feb 02, 2024  on Shopify

My experience with this app has been amazing. It's really easy to setup and their customer support team is incredibly helpful. Very quick responses and knowledge.

LettersToTheLord

Jan 31, 2024  on Shopify

Occasionally, the system doesn't integrate properly with Shopify or is a bit difficult to work with. HOWEVER, their customer service is top notch. Everyone is always quick to respond and help fix every problem I've ever had. And once it's fixed by their excellent support team, Pickstory works great. 10/10

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