I encountered some issues with a feature, so I reached out via the chat box. Their team is always available, and Carlos was incredibly helpful and patient, guiding me step by step to resolve the issue. I’m very pleased with their service.

Carlos has helped me several times to improved and optimize our customer's experience with this app. Well done! Carlos deserves a raise. You folks want to keep a great dude like this. Thanks y'all. And thank you Carlos! Great app.

bad experience automatically charge money, no questions, no refund even when you dont use their service at all. Plus the service is not even GOOD

We’ve been loving everything about Picky Story—it’s such a powerful tool! But what really sets them apart is their incredible customer service. Carlos has helped me out more times than I can count, even going beyond the platform’s capabilities to make things work for us. As someone who values exceptional service, I can honestly say Picky Story delivers it in spades. Highly recommend them!

the customer service is exceptional! Carlos and the team have been so helpful! they were able to help us build bundles and match the style to our theme. thank you!

Una pena que no haya manera de hablar con el servicio técnico , ya que la aplicación aunque está bien tiene déficits que impiden utilizarla correctamente Si alguien lee esto, por favor que nos escriba para intentar solucionar los diferentes problemas que tenemos y estaremos encantados de modificar la reseña , pero a día de hoy es que es imposible hablar con nadie..

Great service, solved all our problems in a matter of minutes. Very responsive. Thanks to the help of Carlos we customized the solution to our needs and were ready to launch.

So far, we are very pleased with Picky Story. We are in the set up stage, but Ugur and Alex have been very fantastic helping us understand the product. Great service!!!

Wouldnt recomend the app to anyone looking for a easy to setup low cost soulution. Fast bundle is better and free. Dont waste your time like i did. choose a different app

I had a technical issue which was out of scope for the app but the team managed find a solution and to resolve it for me within a few days! They communicated with me the whole time and we’re so helpful! Great team