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Customer reviews: Amplify | Bundles & Upsell

Develop by Amplify

Reviews (824)

Overall rating
4.8

What Merchants Think

"Amplify | Bundles & Upsell" appears to be a resourceful tool for creating product bundles and upsell opportunities. Merchants frequently express appreciation for the app's customer service, highlighting the support team's readiness and efficiency, particularly praising the efforts of individuals like Carlos and Ugur. Although the app is praised for its features and usability, there are notable criticisms regarding pricing transparency and technical issues.

Key Strengths

  • Outstanding customer service and support, particularly from Carlos and Ugur.
  • Ability to effectively create and manage product bundles.
  • User-friendly interface and ease of setup.
  • Responsive and helpful support team.
  • Flexibility and customization options for bundles.

Common Concerns

  • Technical issues and bugs that may affect app performance.
  • High cost and issues with pricing transparency.
  • Challenges with integration and app compatibility.
  • Instances of unexpected charges and difficulties with refunds.

Final Thoughts

Overall, "Amplify | Bundles & Upsell" is a powerful tool that offers significant value through its bundling features and exceptional customer service. While many merchants find it beneficial, decision-makers should be mindful of potential technical issues and transparent communication regarding pricing and charges. Its customer support arguably sets it apart, making it a valuable asset for those willing to navigate its financial and technical intricacies.

Decor Sanctuary UK

Oct 13, 2024  on Shopify

We had a specific question, Uğur responded quickly, and gave us the solution we needed. Very happy with their level of customer support.

MY BETTER PERIOD

Oct 09, 2024  on Shopify

Ils ont carrement des developpeurs. Je recommande et ils repondent super vite pour custom quelque chose.

Saalt

Oct 07, 2024  on Shopify

Been using pickystory for a month now and it has been a big help. We used to make bundles manually through shopify and tracking inventory and skus for all of the bundles was a hassle. Pickystory makes it much better. The best part is the quick customer service. Anytime we run into any type of issue they are always available. They are very helpful and responsive. I also like that they take my suggestions and put them in the queue for future updates.

Click On Beds

Oct 01, 2024  on Shopify

Ugar was really helpful with me today. I'm trying to learn how to build the bundles & he was terrific.

SUNDAY MASS GLOBAL PTY LTD

Sep 24, 2024  on Shopify

Pickystory is so goated fr. The ultimate bundle and upsell app. Clean UI, easy to use and revenue through the roof. Ugur Can the support man has helped me out so much with any issue I've had. Give this king a raise!

Caroline Fine Flowers

Sep 23, 2024  on Shopify

Carlos was a huge help with changing some format and display elements in our cart. And so quickly too! It's so amazing to use an app with actual human support rather than bots.

Victory Chimp

Sep 17, 2024  on Shopify

Incredibly buggy app, promising the world in future updates but offering little value in the here and now. Ongoing development on app features broke our cart over a weekend forcing uninstall.

Stockholmstore

Sep 09, 2024  on Shopify

Good app many options and very fast service if you face a problem. Ugur Can is replying really fast and helpfull. Only part is i think the pricing is a bit much, i will see if i ts worth it after the 30 day free trial.

Takkleberry

Sep 08, 2024  on Shopify

STAY AWAY! BUGGY AND EXPENSIVE. This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered. It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have. Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team. At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to. Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for. I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced. UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!

LuminAuraWaves

Sep 05, 2024  on Shopify

Special shout-out to Uğur Can, whose excellent customer service made the whole experience even better. He was incredibly helpful and responsive, answering all my questions and ensuring a smooth experience. Highly recommend both the product and the team behind it!"

Vote or Dare

Sep 02, 2024  on Shopify

Ugur did a great job with product knowledge informing me on the different use cases on which best fit my business!

Modern Quilt Patterns

Sep 02, 2024  on Shopify

Amazing prompt and usefull customer service. Uğur was so kind and professionnal helping me to setup my widget exactly the way I want as I'm a graphic designer (and so hard to convince when discussing design and widget customization possibilities.) Well... he did it :)

Takkleberry

Sep 02, 2024  on Shopify

STAY AWAY! BUGGY AND EXPENSIVE. This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered. It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have. Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team. At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to. Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for. I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.

Neutral Bay

Aug 29, 2024  on Shopify

Such a great app - easy to use and the chat support is super helpful. I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me. Really pleased

YummCup

Aug 09, 2024  on Shopify

The support is amazing! They always help you super fast and are very kind. Ivan helped me out and he did things very fast because I needed to run my ads and helped me a lot :)

Fancy Hank's Products

Aug 08, 2024  on Shopify

Easy to use app. Solved an ongoing issue I had with mix and match bundles. Carlos in the helpdesk was extremely helpful and guided me through step by step.

Barefaced Beauty

Aug 05, 2024  on Shopify

This app is very good for upselling and creating bundles and deals. I have been using the app for quite a long time now and the customer service is outstanding.

UrbanSport

Aug 04, 2024  on Shopify

Easy to navigate and if you do come across an issue the customer service is amazing, very responsive

Pulse Rift

Aug 04, 2024  on Shopify

Uğur Can helped me to solve my product pretty fast. I will continue using the app and have more feedbacks in the future.

Fashion Modern

Aug 04, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ I had the pleasure of receiving service from Ugur, and I can't express how impressed I am! He is incredibly polite and always ready to help, making every interaction enjoyable. His dedication to providing exceptional service truly sets him apart. Ugur is a great asset and absolutely deserves recognition for his hard work and commitment. Thank you, Ugur, for making my experience so wonderful!

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