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Customer reviews: Amplify | Bundles & Upsell

Develop by Shopify

Reviews (531)

Overall rating
4.7

What Merchants Think

"Amplify | Bundles & Upsell" appears to be a resourceful tool for creating product bundles and upsell opportunities. Merchants frequently express appreciation for the app's customer service, highlighting the support team's readiness and efficiency, particularly praising the efforts of individuals like Carlos and Ugur. Although the app is praised for its features and usability, there are notable criticisms regarding pricing transparency and technical issues.

Key Strengths

  • Outstanding customer service and support, particularly from Carlos and Ugur.
  • Ability to effectively create and manage product bundles.
  • User-friendly interface and ease of setup.
  • Responsive and helpful support team.
  • Flexibility and customization options for bundles.

Common Concerns

  • Technical issues and bugs that may affect app performance.
  • High cost and issues with pricing transparency.
  • Challenges with integration and app compatibility.
  • Instances of unexpected charges and difficulties with refunds.

Final Thoughts

Overall, "Amplify | Bundles & Upsell" is a powerful tool that offers significant value through its bundling features and exceptional customer service. While many merchants find it beneficial, decision-makers should be mindful of potential technical issues and transparent communication regarding pricing and charges. Its customer support arguably sets it apart, making it a valuable asset for those willing to navigate its financial and technical intricacies.

SimpleClean

Nov 17, 2024  on Shopify

Wouldnt recomend the app to anyone looking for a easy to setup low cost soulution. Fast bundle is better and free. Dont waste your time like i did. choose a different app

111SKIN

Nov 13, 2024  on Shopify

I had a technical issue which was out of scope for the app but the team managed find a solution and to resolve it for me within a few days! They communicated with me the whole time and we’re so helpful! Great team

APPAMAN

Nov 12, 2024  on Shopify

We love the functionality of Picky Story, however the customer service is above and beyond! I've worked with Carlos numerous of times and he has helped me with figuring things out beyond Picky Story's capability! I really value good customer service and Picky Story sure does provide that. Highly recommend.

ESSAUNCE.COM.PK

Nov 12, 2024  on Shopify

very very bad experience they are scammers i was just on my free bundle i have not subscribed to there paid bundle they charged me $29.50 even i have not used there app for sale my sales are nothing expenses are to much but they also charged me when i ask there support they say we can't give you refund its correct charge stupid bull shit app ever used fuck you.

Inahsi Naturals

Nov 11, 2024  on Shopify

So far so good...just installed this app about 30min ago. Pretty easy to set up and it appears to be working great. We are using it for the Build Your Own Bundle feature since we already have fixed bundles. Had a question about how to set default variants for product selection and Uğur Can via their support team was a great help. My only criticism is that the Contact Support link in the Shopify App did not work. I had to go to the website and then go through their chat widget. Still 5 stars...service was fast and the app seems to be working well. Will update later if any issues pop up.

THELIFESTYLEDCO Shop

Nov 05, 2024  on Shopify

Ugur was fantastic! Super responsive and incredibly helpful throughout the entire process. Amazing customer service!

MoEa

Oct 29, 2024  on Shopify

Carlos helped me a lot! I was able to ask him to change the design. He was very quick and super responsive. He understood my request perfectly.

AlaRengin

Oct 28, 2024  on Shopify

Best App there is when it comes to Bundles, everything you need is in there. Honestly everything they bring out is a straight Banger. Best UI, best customer service - they are down to earth and really try hard to make it better + they answer within seconds aaand fair pricing. Don't waste your time like me searching for other Solutions, this is the only one that does its job like you want it to

Sounds Good

Oct 24, 2024  on Shopify

Integrating the app was seamless, and we love the design! Their customer service is outstanding—responsive, knowledgeable, and quick to assist. We felt well-supported throughout the process, especially with Carlos and Valentyna’s help in customizing code for our setup. Truly excellent service all around!

ROCKWORKX

Oct 16, 2024  on Shopify

Makes bundling and upselling much easier. I have had a few issues, mostly user error and the team at Picky Cart are super fast to resond. PickyStory has been well worth it.

Chris Josh

Oct 14, 2024  on Shopify

It's a very nice app and support is excellent. Just got installed it. Can't wait to see how this converts.

elitesuppsuk

Oct 14, 2024  on Shopify

Good customer service from Uğur, haven't had a chance to do a deep dive on the product itself yet but hopeful that it will meet our needs

Decor Sanctuary UK

Oct 13, 2024  on Shopify

We had a specific question, Uğur responded quickly, and gave us the solution we needed. Very happy with their level of customer support.

MY BETTER PERIOD

Oct 09, 2024  on Shopify

Ils ont carrement des developpeurs. Je recommande et ils repondent super vite pour custom quelque chose.

Saalt

Oct 07, 2024  on Shopify

Been using pickystory for a month now and it has been a big help. We used to make bundles manually through shopify and tracking inventory and skus for all of the bundles was a hassle. Pickystory makes it much better. The best part is the quick customer service. Anytime we run into any type of issue they are always available. They are very helpful and responsive. I also like that they take my suggestions and put them in the queue for future updates.

Click On Beds

Oct 01, 2024  on Shopify

Ugar was really helpful with me today. I'm trying to learn how to build the bundles & he was terrific.

SUNDAY MASS GLOBAL PTY LTD

Sep 24, 2024  on Shopify

Pickystory is so goated fr. The ultimate bundle and upsell app. Clean UI, easy to use and revenue through the roof. Ugur Can the support man has helped me out so much with any issue I've had. Give this king a raise!

Caroline Fine Flowers

Sep 23, 2024  on Shopify

Carlos was a huge help with changing some format and display elements in our cart. And so quickly too! It's so amazing to use an app with actual human support rather than bots.

Victory Chimp

Sep 17, 2024  on Shopify

Incredibly buggy app, promising the world in future updates but offering little value in the here and now. Ongoing development on app features broke our cart over a weekend forcing uninstall.

Stockholmstore

Sep 09, 2024  on Shopify

Good app many options and very fast service if you face a problem. Ugur Can is replying really fast and helpfull. Only part is i think the pricing is a bit much, i will see if i ts worth it after the 30 day free trial.

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