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Customer reviews: Amplify | Bundles & Upsell

Develop by Amplify

Reviews (546)

Overall rating
4.8

What Merchants Think

"Amplify | Bundles & Upsell" appears to be a resourceful tool for creating product bundles and upsell opportunities. Merchants frequently express appreciation for the app's customer service, highlighting the support team's readiness and efficiency, particularly praising the efforts of individuals like Carlos and Ugur. Although the app is praised for its features and usability, there are notable criticisms regarding pricing transparency and technical issues.

Key Strengths

  • Outstanding customer service and support, particularly from Carlos and Ugur.
  • Ability to effectively create and manage product bundles.
  • User-friendly interface and ease of setup.
  • Responsive and helpful support team.
  • Flexibility and customization options for bundles.

Common Concerns

  • Technical issues and bugs that may affect app performance.
  • High cost and issues with pricing transparency.
  • Challenges with integration and app compatibility.
  • Instances of unexpected charges and difficulties with refunds.

Final Thoughts

Overall, "Amplify | Bundles & Upsell" is a powerful tool that offers significant value through its bundling features and exceptional customer service. While many merchants find it beneficial, decision-makers should be mindful of potential technical issues and transparent communication regarding pricing and charges. Its customer support arguably sets it apart, making it a valuable asset for those willing to navigate its financial and technical intricacies.

Vote or Dare

Sep 02, 2024  on Shopify

Ugur did a great job with product knowledge informing me on the different use cases on which best fit my business!

Modern Quilt Patterns

Sep 02, 2024  on Shopify

Amazing prompt and usefull customer service. Uğur was so kind and professionnal helping me to setup my widget exactly the way I want as I'm a graphic designer (and so hard to convince when discussing design and widget customization possibilities.) Well... he did it :)

Takkleberry

Sep 02, 2024  on Shopify

STAY AWAY! BUGGY AND EXPENSIVE. This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered. It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have. Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team. At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to. Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for. I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.

Neutral Bay

Aug 29, 2024  on Shopify

Such a great app - easy to use and the chat support is super helpful. I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me. Really pleased

YummCup

Aug 09, 2024  on Shopify

The support is amazing! They always help you super fast and are very kind. Ivan helped me out and he did things very fast because I needed to run my ads and helped me a lot :)

Fancy Hank's Products

Aug 08, 2024  on Shopify

Easy to use app. Solved an ongoing issue I had with mix and match bundles. Carlos in the helpdesk was extremely helpful and guided me through step by step.

Barefaced Beauty

Aug 05, 2024  on Shopify

This app is very good for upselling and creating bundles and deals. I have been using the app for quite a long time now and the customer service is outstanding.

UrbanSport

Aug 04, 2024  on Shopify

Easy to navigate and if you do come across an issue the customer service is amazing, very responsive

Pulse Rift

Aug 04, 2024  on Shopify

Uğur Can helped me to solve my product pretty fast. I will continue using the app and have more feedbacks in the future.

Fashion Modern

Aug 04, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ I had the pleasure of receiving service from Ugur, and I can't express how impressed I am! He is incredibly polite and always ready to help, making every interaction enjoyable. His dedication to providing exceptional service truly sets him apart. Ugur is a great asset and absolutely deserves recognition for his hard work and commitment. Thank you, Ugur, for making my experience so wonderful!

SenScent UK

Jul 29, 2024  on Shopify

Thank you so much Valentyna for your amazing support. You answered all my questions and helped me resolve an issue that we had across our brands for over a year. I highly recommend Bundles & Upsell | PickyStory for all your bundle needs.

Galena Glam

Jul 21, 2024  on Shopify

I've recently started using this app and encountered some issues. When I reached out to support, they responded quickly. Carlos was incredibly helpful, patient, and stuck with me the entire time. They've definitely earned my business!

GENTS

Jul 07, 2024  on Shopify

Als eigenaar van een Shopify-winkel ben ik altijd op zoek naar manieren om de verkoop te stimuleren en de winkelervaring voor mijn klanten te verbeteren. Onlangs heb ik de PickyStory app ontdekt, en ik kan met volle overtuiging zeggen dat deze app een gamechanger is! Met PickyStory kun je eenvoudig productbundels creëren en verkopen, wat niet alleen de verkoopcijfers verhoogt, maar ook de gemiddelde orderwaarde van klanten significant doet stijgen. De interface van de app is gebruiksvriendelijk en intuïtief, wat het instellen van bundels en deals moeiteloos maakt. Of je nu pakketdeals, koppelverkoop of samengestelde producten wilt aanbieden, PickyStory biedt de flexibiliteit en functionaliteit die je nodig hebt. Wat deze app echter echt onderscheidt, is de uitstekende klantenservice. Elke keer dat ik een vraag of probleem had, stond het supportteam klaar om snel en efficiënt te helpen. Ik wil in het bijzonder Uğur bedanken voor zijn buitengewone hulpvaardigheid en snelheid. Hij heeft meermaals bewezen dat klantenservice van topklasse mogelijk is, en ik ben hem enorm dankbaar voor zijn geduld en deskundigheid. Ik kan PickyStory ten zeerste aanbevelen aan elke Shopify-winkelier die op zoek is naar een effectieve manier om bundels te verkopen en de winkelervaring te verbeteren. Met een uitstekende app en een fantastisch supportteam, waaronder de altijd behulpzame Uğur, is PickyStory een investering die zichzelf keer op keer terugbetaalt.

Duke The Label

Jun 30, 2024  on Shopify

Expensive app but it does work! I have been able to bundle products together that have 8 variants each all whilst tracking inventory. I would highly recommend it but it is expensive so factor it into your costs.

Bleuet

Jun 27, 2024  on Shopify

Great app to create flexible bundles. And support team is awesome if you need help getting started or quick fix.

Tigre Serafim

Jun 19, 2024  on Shopify

This app is amazing, the customer service is so FAST and they really do their best to help you. Ceren at PickyStory even went so far as to custom design everything I needed so it themed with my colors on my site! Awesome company!

Oh So Bare

Jun 12, 2024  on Shopify

Great app! Had some issues with the bundle not updating and reached out to the support team, I spoke with Uğur and he fixed the problem rapidly and was very friendly! Thanks again.

ArmoredSoul

Jun 11, 2024  on Shopify

Perfect in every way. Very user friendly and even when you need help, support is spot on. Bonus points if you get Uğur! He’s fantastic!

Midas Pen

Jun 09, 2024  on Shopify

Really great experience, Carlos was very patient and help us set everything up. Very pleased with this app so far.

Basketly

Jun 06, 2024  on Shopify

I love the PickyStory App. Their customer service is quick to respond, assist with any issue, or explain their products thoroughly to me. Uğur was amazing. He even made a quick video using my store to explain. Top-notch service, for sure. I highly recommend it.

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