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Customer reviews: Printful: Print on Demand

Develop by Shopify

Reviews (2,898)

Overall rating
4.8

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

InkFlection

Jan 25, 2026  on Shopify

AMAZING POSSIBILITIES TO CREATE AND COMMUNICATE YOUR MOOD THROUGH A BRAND. THANKS AND REGARDS FROM INFLECTION TEAM.

Fire Hydrant Originals

Jan 23, 2026  on Shopify

The addition of products is simple and everything uploads very quickly. The only thing I can't figure out is how to add additional variants when using mock ups I bought off of Etsy versus using the Printful mockups.

Move In Silence

Jan 22, 2026  on Shopify

loving it just wish fufillment was a little faster hopefully they can get this situation fixed because its help when customers place orders i hope they get rid of ONTRAC they delivery sucks bad delivery person don't follow instructions they don't come to the apartment they leave package in the lobby for anyone to take i had 3 deliveries stolen customer service wanna give u a hard time for a replacement telling me file a police report lol

Apo46.com

Jan 20, 2026  on Shopify

ich finde es einfach zum benutzen, man darf nicht zu viel von den produkten erwarten, bin ich ehrlich. aber im organic bereich sind sie auf jeden fall gut. was ich mir in zukunft wünschen würde, ist das shopify den betrag direkt an printful überweist vom kunden und nicht erst das geld von meinem konto.

basquaredfitness

Jan 19, 2026  on Shopify

Very Easy To Use. I do wish they had more variety of athletic sportswear beyond All-Over-Print brand.

Corvaphim

Jan 19, 2026  on Shopify

Printifull offers more customization for my products. Which is a huge win for me because I have more options to make the product my own!

BAD BRO's Clothing

Jan 18, 2026  on Shopify

I love the platform. They let you design anything and it's free. The only thing you pay for is when you actually sell something. They keep all your designs safe and you don't have anything to worry about. They do it all for you.

Truth In Motion Co.

Jan 18, 2026  on Shopify

Printful has been an excellent print-on-demand partner. The integration with Shopify is seamless, product quality is strong, and order fulfillment is reliable. I appreciate the wide product selection, easy design tools, and transparent pricing. Customer support has also been responsive when I needed help. Great platform for building a serious brand.

Penitent

Jan 16, 2026  on Shopify

La integración es buena ya que las modificaciones y las creaciones se sincronizan casi al instante con Shopify

STILL HUNGRY

Jan 16, 2026  on Shopify

I LOVE PRINTFUL BECOUSE IS EASY TO USE, BUT A POWERFUL TOOL WITH A LOT OF VIDEOS TO HELP ME THROUGH. IN MY SHORT EXPERIENCE THE ONLY THING I WOULD LOVE TO HAVE THE CONTROL OF MANAGE THE QUANTITY OF PRODUCT DIRECT FROM MY SHOPIFY, IT DOES NOT ALLOW ME TO.

Aura Yoga Shop

Jan 15, 2026  on Shopify

The app is perfectly functional, I've never had any problems with it, all synced nicely, and everything is smooth. I've been using it for three years now.

Purist Nutrition

Jan 12, 2026  on Shopify

Shopify and Printful do not speak to each other. I'm not able to log into accounts to connect. I've tried uninstalling and reinstalling and this platform does not work. On top of that, support is no where to be found.

SlowBurnShop

Jan 12, 2026  on Shopify

Honestly I am getting a little mad. i spent the last 6 hours trying and trying over and over to connect with shopify and no matter what i do the Google Gmail sign in ( when on shopify and already installed printful and when it ask do you have a printful account sign in) and display screen with Google,apple or email. And click on Google cuz that's how i signed up. It don't do anything. What i got do cancel my subscription delete and start all over with email sign up and repay for my plan again. And the chat help don't help out one bit with why its like that or what to do about it. Everything it says is nothing to do with my situation.

Design Delight Studio

Jan 11, 2026  on Shopify

I hate the new update. Now when I am publishing from my saved templets it brings me to an new page. Then I have to navigate all the way back to the templet collection. Before I could just work down the list. Now this add unnecessary time and steps.

NORDIK SPACE

Jan 09, 2026  on Shopify

I had high hopes for Printful, but the fulfillment speed has been extremely slow. Orders take far too long to move from production to shipping, which creates unnecessary delays and a poor customer experience. If fulfillment time matters to you at all, I would strongly recommend switching to another app. Slow production hurts your brand, increases support tickets, and makes it harder to compete. Reliability and speed are critical in ecommerce, and unfortunately Printful consistently fell short for us. There are better options out there if you value timely order fulfillment.

ELG wear

Jan 09, 2026  on Shopify

I colori sono sfalsati a volte, quindi molti test li ho dovuti regalare perchè il nero tende al violetto. vediamo se con le nuove versioni cambia qualcosa

The Conscious Collection

Jan 06, 2026  on Shopify

Printful has been a failure from the start of using it. It doesn't know how to separate products from the embroidered side to the print on demand side. I had a trucker hat that was not embroidered that they told me was embroidered when you set up the hat, it asked you if you want the embroidered or the regular and there was no option for anything else I picked the regular not the embroidered the failure of this company. They don't respond in a timely manner. They don't communicate well at all. They don't try to fix anything after you've gone and done everything that they've asked you. . The best thing to do is to sue companies like this so that they have to pay your business for losing money.

God's Warehouse

Jan 01, 2026  on Shopify

Very good Shopify integration - easy for direct product designing and immediate uploading to store. Becomes a lot easier after practice with the site

HenryPawHaven

Dec 29, 2025  on Shopify

trial sofar very unsatisfactory. Issues with verification, uploaded necessary details several times. Payments were charged to business account, succesfully. Yet again, need to supply payment details. Running in circles. Getting the same scripted replies over/over. Not happy as a customer/user of the app.

The Family Tail

Dec 25, 2025  on Shopify

I just received my first sample order and there was an issue with the order. I let Printful know and within two days, they had corrected the issue and I had the revised product in my hands! I am very impressed with the service I have received so far. I am also pleased with the quality of the items I received in my sample order.

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