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Customer reviews: Printful: Print on Demand

Develop by Printful

Reviews (2,202)

Overall rating
4.6

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

OlajVibezzMerch

Jun 11, 2025  on Shopify

Printful is an outstanding print-on-demand platform that offers seamless integration with multiple stores, making it ideal for entrepreneurs managing several sales channels. Its intuitive design tools simplify the product creation process, providing everything needed to design and launch professional-quality products without extra software. With a wide product catalog, reliable fulfillment, and high-quality prints, Printful is a trusted and efficient partner for building and scaling an online brand.

NOFILTER

Jun 10, 2025  on Shopify

Effortless print-on-demand experience – exactly what I needed! Printful made it incredibly easy to launch my brand without worrying about inventory or shipping logistics. The integration with Shopify is smooth and intuitive, and the mockup generator saves so much time when uploading new products. What I love most is the quality of the prints and the consistency in fulfillment — orders are processed and shipped quickly, and the customer support is always helpful and responsive when I need assistance.

emBODYment 4 You!

Jun 02, 2025  on Shopify

creating my online store was a breeze, but creating my products was even better. Printiful makes creating fun and stress free! Thank you for helping me make one of my dreams come true!

Duck Soup Designs

Jun 02, 2025  on Shopify

The products are terrific. Anything I've managed to produce to completion has arrived top quality, on time, and looking fabulous. It's the design interface I can't figure out. I've wasted more time loading and reloading, deleting designs and starting over, sifting through help sections and not finding what I need to know - the online chat seems to be in a completely different time zone than I am. Today's dilemma has been a simple t-shirt design that will NOT let me add to store because the 'interior print has low contrast.' I have gone all the way back to redesign the actual graphic to bold the logo, in white, but it will not recognize that it's ok. There is no greater contrast that white on black! Which wouldn't be a problem if there was a bypass option. But there's not. I find the entire design interface to be cumbersome, slow as heck, and ambiguous. Compared to other online design platforms I've used (Vistaprint comes to mind), Printful's does not compare at all. I'm looking at options. Which is a shame because I really like the company and the products.

COOLCRAB

Jun 02, 2025  on Shopify

CAMBIOS QUE FASTIDIAN TODA LA TIENDA ONLINE, Y PROCESOS LARGOS Y TEDIOSOS PARA SOLUCIONAR LOS PROBLEMAS. TE SUSCRIBES PARA BAJAR PRECIOS DE COSTE, Y CAMBIAN EL NOMBRE DEL PRODUCTO Y LE SUBEN EL PRECIO, Y SIGUES PAGANDO LO MISMO QUE ANTES... DEJA UN POCO QUE DESEAR...

Terrible At Golf

Jun 01, 2025  on Shopify

I've been using Printful for many years and have had over 6,000 orders... Their live chat is second to none!! I just wish their embroidery was better and they offered more hat options as that's what I primarily sell. Great app and would recommend 100%! TerribleAtGolf.com

Merch Perch LLC

May 30, 2025  on Shopify

No response from customer service on an embroidery issue for a week on a $540 order my client has already paid for. All case materials submitted according to instructions. Can't get a reply. "Norah C." "Jesse G." "Rita C." Unacceptable. This is exactly what you don't want to happen when dealing with a print on demand vedor like Printful or Printify. No help, no recourse, no customer service if you have a problem. -Joseph S.

Store #2

May 30, 2025  on Shopify

Iits great, easy and efficient with handling sales and shipping. However there needs to be a automatic process of payment for fulfilment beetween shopify and printful if accounts are connected

Meadow Draws' Museum of Art

May 30, 2025  on Shopify

Clean interface, easy to navigate, extra tools to help with product designing, seamless integration into my store.

Dakota Irish

May 27, 2025  on Shopify

So far extremely good. Only small niggle is it's hard to swap out mock-ups or at least it's not easy to figure out how to do it easily.

Artistic-Concepts-1973

May 26, 2025  on Shopify

So far the app has been easy to navigate and add products from Printful to my Shopify store. I am in the process of adding all my previous products since switching from the previous pod company I was working with.

My Store

May 25, 2025  on Shopify

Very user friendly, solid selection of products, easy upload for graphics. Once you figure out how to add variants creating products is easy.

Shop Towns Canada

May 23, 2025  on Shopify

This app is not as user friendly as other options available. It often crashes (error 500 Serverside Error). Trying to add inside neck labels is a ridiculously difficult task. You have to pay for the option so not really sure why it is that hard to utilise. The options in materials and branded products are handy but very very very expensive. Just use Vista Print. It is cheaper when using branded items (Addis, Under Armour). The options would be far more useful IF the Printful Shopify app worked correctly. Again, the errors are serverside, nothing to do with Shopify at all. My suggestion is to use Printify and try to find Canadian providers. It will be more expensive but it actually works, neck labeling is free and much easier to use.

KeyeNeL

May 20, 2025  on Shopify

Trovo che sia davvero molto ben strutturata ed offra un ventaglio di possibilità di produzioni e realizzazioni davvero ampio. Mi trovo molto bene a lavorare su Printful e sono certa che anche quando necessiterò di fare ordinazioni di notevoli quantità sarò soddisfatta.

Inspired Inspirations

May 20, 2025  on Shopify

It's a great app without a doubt. I think it is unfair that we don't have access to all the products. Other than that, it's a great app.

LKreative

May 20, 2025  on Shopify

So far so good, as a beginner and new store owner it has been a really great help to get my designs out there without the worry of all the rest.

My Store

May 19, 2025  on Shopify

I have had nothing but a positive experience so far with Printful, the products are top notch, the prints are clear, clean, flexible, and breathable on the Tee's, I look forward to further build my brand with them!!!

My Store

May 19, 2025  on Shopify

As a start up online store,the process to design products and add on the store is very easy.It also convenient for entrepreneurs on the African continent.I would highly recommend for start up businesses. If you could add blank board game distributors that would be helpful.Users design and add the board games on their stores.Please consider that in future.Thank you.

My Store

May 17, 2025  on Shopify

It is a ''Reliable and Seamless Print-on-Demand Experience''. The designs are beautiful, pearly and unique. Using Printful has been a game-changer for my store. The platform is easy to integrate, the product quality is consistently excellent, and the fulfilment time is reasonable. I especially appreciate the wide variety of customizable products and how user-friendly the design tools did became. Customer support is responsive and helpful whenever I have questions. I also value the detailed mock-ups and product previews, they make my listings look polished and professional. I would definitely recommend Printful to other entrepreneurs looking for a trustworthy print-on-demand solution. It helped streamline my operations and allowed me to focus more on growing my brand.

Kisabi Designs

May 14, 2025  on Shopify

I really do cherish the experiences that I have gained with Printful. Most of my products are set with Printful. We have ordered samples and I was very satisfied with the outcome. I recommend Printful to anyone starting a Print on Demand business.

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