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Customer reviews: Printful: Print on Demand

Develop by Shopify

Reviews (2,602)

Overall rating
4.8

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

Yoga Beef

Dec 03, 2025  on Shopify

so easy and fun to use! As someone who is very particular about what they want Printful is very accommodating and straight forward! Love it.

Extravaganza Clothing Line

Dec 02, 2025  on Shopify

As a new business owner, venturing into the POD business, one of our biggest concerns was finding the right business partner. That's how we here at Extravaganza Clothing Line feel about printful. As the right business partner. The app is easy to use, offer great products, and allow us to monitor our products and our sales. It also allows us to make any necessary changes in both our direct store in Shopify or just on the printful side. I We as a small business recommend this company to any other small businesses entering the POD space.

Space Mugs +

Nov 30, 2025  on Shopify

While the process has a learning curve, (for me), the integration makes this much simpler. Highly appreciated. -M

SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o Sostenible

Nov 30, 2025  on Shopify

Esta estrella es a atención al cliente. Podría ser peor, sí, si no tuvieran. Como el agente de soporte que te atienda no tenga forma o no sepa solventar tus dudas, puedes esperar 10 días o 16 días como esta última vez, y para colmo, me dan una respuesta general que no tiene sentido con lo que yo había preguntado. Porque encontré incongruencias entre tablas de tallas en algunos productos. Y en vez de decirme las medidas que realmente tienen, me dicen que mejor me guíe por la tabla de las prendas. Y digo yo... qué tiene que ver esa respuesta con la pregunta de que la tabla de tallas de medidas del cuerpo y la tabla de tallas de medidas de las prendas son exactamente la misma. Esa tabla que es la misma en los dos sitios (cuerpo y prenda), a cual de los dos sitio pertenece, porque está claro que a uno de los dos no pertenece (no puede medir lo mismo el pecho de tu cuerpo que el pecho de la prenda en la misma talla). O la otra pregunta, que es mejor, tabla de cuerpo y tabla de prenda, hasta ahí todo bien. Creas el producto para la tienda y... sorpresa!!! tienes una tabla nueva que no corresponde a ningún de las que muestra la ficha del producto. Adivina cual es la tabla correcta!!! Pero tranquilo, que tardo 16 días en responder para decirte que te guíes por la tabla de las medidas del producto. Si me dijera que usa una regadera para regar las plantas, me solucionaría el problema igual de bien. Es decir, un respuesta que no me soluciona nada!! 16 días!!!!! seguramente a esta reseña no tarden ni 24 horas en responder.

Design Dads Co

Nov 28, 2025  on Shopify

I have really Enjoyed using this plugin and it has powered our shop so easily! The prihtful team has done an excellent job! My only wish would be that there would be more English manufacturings and shipping partners.

Cafe Collective

Nov 22, 2025  on Shopify

Seemed overwhelming at first, but after a few tutorial videos and creating my first product, it has become very simple and easy to use. Love the process!

IslandWear Fashion

Nov 20, 2025  on Shopify

Great & seamless integration with Shopify. The quality of the finished product is top tier and we love that our customers love the end results of their desired customization.

The Official Shop of Dr. Kumu Michelle Manu

Nov 16, 2025  on Shopify

The integration between Shopify and Printful has been seamless and very easy. I am grateful for this option to build out our merchandise offerings.

Othram

Nov 12, 2025  on Shopify

Printful is great but keep in mind it is apparently impossible to migrate your store to a new login, or add a second account to your Printful store. According to their support team, they have no way to let you do this. Since we've used our corporate Google emails to create our Printful accounts, I'd have to log in to my CEO's Google account to manage our Printful catalog. Grotesquely stupid, and short sighted. Printful, you really need to fix this! Until this gets fixed, I'll have to move to another printing provider!

Whale Rx Coffee Co.

Nov 12, 2025  on Shopify

I’ve placed around 10–15 orders with Printful, and it’s been a mixed experience. Almost half of them have come with problems, either with printing, quality, or sizing. One mistake keeps happening. I ordered a 4x4 sticker that showed up as 2.5x2.5, and when I contacted customer service (for the second time), Jerlyn told me that was the expected outcome (the first time they apologized and refunded). Let me repeat that, a 4x4 sticker came half the size, and they said that’s normal the second time. The 5x5 sticker, on the other hand, came out just fine. I ended up having to stop offering some products. Their prices are cheaper than a lot of other companies, but you have to decide if saving $1 per item is worth the risk of constant issues and the extra time fixing them.

Le Shop FUTUR NOIR

Nov 07, 2025  on Shopify

Bonjour Depuis une semaine l'application Prinfull sur shopify est en anglais au lieu de français et il n'y a plus les fonctionnalités de modifications qui étaient proposées auparavant. y'a t'il un réglage que j'aurais zappé?

SAIKY PLUS

Oct 26, 2025  on Shopify

Very nice App but its a bit expensive for the customer specially the shipping fees worldwide. and I noticed the new product been added but it ship to certain countries but not in Middle East.. I have suggest Can you add Printing on fabrics too it would be viral..

Coral Cove by Lakeshore Lifestyles

Oct 21, 2025  on Shopify

Many recent updates to this app have made it our go-to for POD merchandise. It's both fast and easy to use. Newest update includes better management of synced products and fast uploading to the Shopify servers.

Bestselling Author Book Coach

Oct 20, 2025  on Shopify

Terrible app, terrible customer service. A customer ordered a printful tshirt on my shopify store, and agreed to fulfill the transaction (via its electronic comms with shopify) but then today, I got a message the transaction had FAILED because they no longer carried that shirt type. I searched for a replacement (black, women's cut t-shirt) and they had NOTHING. I reached out to customer service for assistance and waited for HOURS mid-day for support to come on, and the bot finally re-messaged me when customer service hours were over. Like it was groundhog day. "How can I assist you today?" Also, it was almost impossible to find another tshiort printer who would print for the same price or lower. So thanks to these jerks, I'm in the hole for their stupid tshirt order. I switched to Apliiq. They're less expensive, and there's no way on the planet their customer service could be worse. AVOID PRINTFUL.

BENJAMIN P.

Oct 18, 2025  on Shopify

It's pretty much as seamless as it gets! It's a great experience and a no brainer. You definitely should add this app to your Shopify store...your customers will thank you for it.

ROYAL WARRIORS LEGACY LTD

Oct 18, 2025  on Shopify

I love this app, It connects really well, I first tried on Wix, but the reality is tha shopify is way way better and the connection with shopify is far better!

Visttcool By Martina

Oct 17, 2025  on Shopify

Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños. Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción. Printful no se hizo responsable, ni de la devolución, ni de los gastos de envío, ni de los 16 € de aranceles que mi clienta tuvo que pagar sin previo aviso, ya que en el momento de la compra no se informaba de que ese color de sudadera procedía de Estados Unidos. Como pequeño comercio, este tipo de errores me generan grandes perjuicios económicos y de imagen, y esperaba una respuesta más profesional por parte de Printful. Utilizo su servicio porque confío en su calidad, pero en este caso la gestión de la incidencia fue decepcionante y nada justa para un negocio pequeño.

Yeah Whatever Dude

Oct 17, 2025  on Shopify

Love Printful, looking forward to growing our brand with them and building a long lasting relationship. The fun is just getting started and more importantly they make incredible products.

Analoguemerch.com

Oct 15, 2025  on Shopify

Great for pulling through all relivant info to help you sell your products on shopify without any issues

Karumshop

Oct 14, 2025  on Shopify

I’ve been using Printful for a couple of months to run my online store, and it’s been a smooth experience. The print quality and packaging are excellent, orders arrive on time, and setting everything up with Shopify was effortless. It’s made running my small brand so much easier. I can focus on design and marketing while they handle the rest.

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