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Customer reviews: Preorder Wolf | Pre order now

Develop by Boss Apps
<h3>What Merchants Think</h3> <p>Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.</li> <li>The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.</li> <li>User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.</li> <li>Personalization features, allowing merchants to customize messages and preorder settings.</li> <li>Free usage initially, offering great value to small stores managing limited inventories.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Recent unexpected pricing changes with unclear communication about associated costs.</li> <li>Compatibility issues with other Shopify apps and occasional system glitches affecting performance.</li> <li>A few reports of problems accessing support through email or chat at times.</li> <li>Limited customization options for the design and layout of the pre-order button and messages.</li> <li>Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.</p>

Reviews (751)

Overall rating
4.8

What Merchants Think

Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.

Key Strengths

  • Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.
  • The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.
  • User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.
  • Personalization features, allowing merchants to customize messages and preorder settings.
  • Free usage initially, offering great value to small stores managing limited inventories.

Common Concerns

  • Recent unexpected pricing changes with unclear communication about associated costs.
  • Compatibility issues with other Shopify apps and occasional system glitches affecting performance.
  • A few reports of problems accessing support through email or chat at times.
  • Limited customization options for the design and layout of the pre-order button and messages.
  • Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.

Final Thoughts

Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.

Metal Art Dezigns

Aug 27, 2024  on Shopify

I've been setting up my Shopify store and recently came across this app, which has been a game-changer for managing out-of-stock products with a "pre-order" option. Initially, everything worked smoothly with my first product, but when I added two more products, I encountered an issue these new products didn't display the "pre-order" option when their stock was zero. Instead, they just showed as "sold out," which was not what I wanted. Frustrated and unsure what I was doing wrong, I reached out to the app’s customer support. I was fortunate enough to connect with Eva, and from the very start, her assistance was nothing short of amazing. She quickly understood the problem and provided clear, step-by-step instructions on what needed to be done. Eva explained that the app manages the selling plans automatically, so I didn’t need to manually update each product a huge relief! What stood out the most was Eva's willingness to go above and beyond. She offered to add all of my products to the app herself, ensuring that the "pre-order" option would be applied correctly. Her prompt responses and thorough explanations made the entire process so much easier. When I finally understood what I needed to do, it was a simple fix, and everything started working perfectly. The app now functions exactly as I hoped automatically showing "pre-order" for any out-of-stock items. This feature is incredibly useful for maintaining sales even when inventory runs low, and it’s something I highly recommend to any store owner. Not only is the app incredibly effective, but the level of customer support is truly top-notch. It's rare to find such a combination of great technology and exceptional service. If you're looking for an app to manage pre-orders and stock availability on Shopify, this is the one you need. And if you ever run into issues, rest assured that their support team will be there to guide you every step of the way. Thank you to Eva and the entire team for making this experience so positive! I’m excited to continue using this app as my store grows.

Lash Studio San Jose

Aug 12, 2024  on Shopify

Great being able to offer this to our customers. However we’re seeing a lot of glitches in the system. Our specific items we set for pre order, that are in stock are being ordered as a Pre Order rather than just a regular order TERRIBLE communication I have a brick and mortar where I need relatively quick responses and I do not get. Will be DELETING this app and moving to another alternative

Zaitronics

Aug 05, 2024  on Shopify

Apps works well for what it's intended to do. Really great support, they were able to create minor adjustments to better suit my needs. Would recommend!

€ Sugarhill Brighton Wholesale

Jul 29, 2024  on Shopify

Great app that offers a really simple solution to pre-ordering. Customer service is excellent - shout out to Eva and Neeraj who helped me make sure it was working properly on our stores.

Many Moons Emporium

Jul 24, 2024  on Shopify

The app is rather straight-forward and does what it claims to do. Eva and her team were an incredible help in getting my shop setup correctly. Having a functioning app to facilitate my mostly made-to-order small business is very important to me - and not easy to to find. A HUGE thank you to Eva and her team for the help and to Preorder Wolf for creating this app!

BaseBeneFIT

Jul 22, 2024  on Shopify

I never trust when I see 'free', but this actually is free!!! And it is so easy to use and works perfectly! I can't see why we'd ever need anything else. Thanks guys!

BRAVER SA

Jul 14, 2024  on Shopify

Such a great app and the team helping with inquiries, specifically Eva Greene today, are always so helpful. Thank you for a great app and assistance. 5 starts is the least we can give :)

Timbery - Online Shop

Jun 26, 2024  on Shopify

Toller Service! In meinem Shop hat die Integration nicht sofort funktioniert, aber der Support hat mir gleich weitergeholfen und nun funktioniert alles einwandfrei.

Upgrade Machine Works

Jun 13, 2024  on Shopify

This is a great app. It's easy to use and get set up. My only complaint is that it was a free app and then suddenly its now a subscription, with no warning from the developer, and a very unclear explanation of how much it will cost.

Hollywood DJ

Jun 11, 2024  on Shopify

These guys are the shiz, love the app. Gagan at PreOrder Wolf was great and was happy to help me out with any issues that came up. The only issue was a small conflict with another app and they solved it quickly for me. Highly recommend. Simple and effective app and helps you sell pre-orders really well. There are so many PreOrder solutions in the Shopify App Store it's hard to know which one is legit. This one seemed to be the simplest and most appropriate for the majority of users and it has best practices built in. My favorite is the Ron Popeil set it and forget it setting. Once you determine a product needs to be setup for preorder, you can just select it for Preorder and then select it to switch to PreOrder whenever it's out of stock! That way anytime you have out of stocks you're ready to take Preorders. Boom! Thanks again to my boy Gagan over there, much appreciated.

Boho Row

Jun 11, 2024  on Shopify

Excellent app. Really easy to use, great customer support Adds so much value to your website when you are out of stock

Cloudeelle

Jun 09, 2024  on Shopify

Truly great app. I mean I loved using it for my work but now they introduced completely ridiculous charges. So now it's absolutely not worth it. It will eat up your profits like its nothing

Fortitude

Jun 06, 2024  on Shopify

App isn't compatible with a-lot of websites, also customer service hasn't responded to one of my emails

Maha Cosmetics

Jun 05, 2024  on Shopify

We recently started using Preorder Wolf at our store, and I can't express how grateful we are for this app. It's been a lifesaver for capturing sales that we would've lost otherwise. We frequently deal with warehouse and shipping issues or unexpected sell-outs, which really hurt our reputation and sales. Preorder Wolf has been a game-changer for us, letting us capture sales and keep the revenue flowing even when things don't go as planned. It's so user-friendly that everyone can use it, not just the web designers and developers. This has made a huge difference in how we handle out-of-stock situations. Overall, Preorder Wolf has helped us maintain customer satisfaction, stabilize our revenue, and improve our operational efficiency. If your business deals with similar issues, I highly recommend giving it a try.

hifisoundgear

Jun 05, 2024  on Shopify

New unexpected costs - if you sell anything worth more than $20, do not get this app. They charge you for the app based on sales volume. I sell products above $1000, and would be paying many hundreds of dollars per month for this.

threezero Corporation

Jun 04, 2024  on Shopify

Preorder Wolf CS answered me very quickly, and was quite knowledgable about my issue. They were able to address it in no time at all.

Hyperdrive Collector Zone

Jun 03, 2024  on Shopify

Enjoyed the app and was grateful to find a free option for having a Pre-Order button. But just got prompted to do an update and see the free plan is going away. My store is still very small (lucky to a single order in a day) and just can't justify paying for app subscriptions. Back to typing "Pre-Order" in my item's titles again I suppose :(

Pierdeco Design OUTLET

May 29, 2024  on Shopify

Very nice app for the price. Very simple to use and the service team is amazing, I asked for a custom writing and they did it within just a couple hours. Eva was a very good help!

Stockton Farm

May 28, 2024  on Shopify

This app is easy to use, checks all the boxes for my needs and support is great. Thank You so much!!

STARFISH STUDIO

May 25, 2024  on Shopify

This app is FANTASTIC Awesome support and it does whatever I asked the support team to get it to do. I've never left a review for anything before- but congratulations to the Preorder Wolf team and Eva in support. Thanks for making it so easy and functional and affordable !

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