I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Great app. Easy installation. Does exactly what it's supposed to do ;) The support from the developers is especially fantastic. Extremely fast, friendly, and solution-oriented. Thank you very much. Highly recommended!

Really want to like using this app but struggling to get ahold of someone to help with an onboarding issue that permanently made my inventory count hidden even after uninstalling, also you can't click all of your products at once when onboarding

I recently had an issue where I hadn’t enabled the app extension in my store, which was causing some confusion. After reaching out to support, I was immediately impressed by how quickly Eva responded. Not only did she provide a swift and clear solution, but she also included a helpful screen recording to show exactly how to enable the app. Her guidance worked perfectly, and within minutes, the issue was completely resolved. Eva’s attention to detail and proactive support made the whole experience hassle-free, and I appreciate the effort she put in to ensure everything was working as expected. The app itself has been a fantastic addition to my store, and with such an amazing support team behind it, I can confidently recommend it to anyone looking to enhance their store functionality.

These guys are the shiz, love the app. Gagan at PreOrder Wolf was great and was happy to help me out with any issues that came up.I have a brick and mortar where I need relatively quick responses and I do not get. Will be DELETING this app and moving to another alternative

I've been setting up my Shopify store and recently came across this app, which has been a game-changer for managing out-of-stock products with a "pre-order" option. Initially, everything worked smoothly with my first product, but when I added two more products, I encountered an issue these new products didn't display the "pre-order" option when their stock was zero. Instead, they just showed as "sold out," which was not what I wanted. Frustrated and unsure what I was doing wrong, I reached out to the app’s customer support. I was fortunate enough to connect with Eva, and from the very start, her assistance was nothing short of amazing. She quickly understood the problem and provided clear, step-by-step instructions on what needed to be done. Eva explained that the app manages the selling plans automatically, so I didn’t need to manually update each product a huge relief! What stood out the most was Eva's willingness to go above and beyond. She offered to add all of my products to the app herself, ensuring that the "pre-order" option would be applied correctly. Her prompt responses and thorough explanations made the entire process so much easier. When I finally understood what I needed to do, it was a simple fix, and everything started working perfectly. The app now functions exactly as I hoped automatically showing "pre-order" for any out-of-stock items. This feature is incredibly useful for maintaining sales even when inventory runs low, and it’s something I highly recommend to any store owner. Not only is the app incredibly effective, but the level of customer support is truly top-notch. It's rare to find such a combination of great technology and exceptional service. If you're looking for an app to manage pre-orders and stock availability on Shopify, this is the one you need. And if you ever run into issues, rest assured that their support team will be there to guide you every step of the way. Thank you to Eva and the entire team for making this experience so positive! I’m excited to continue using this app as my store grows.

Great being able to offer this to our customers. However we’re seeing a lot of glitches in the system. Our specific items we set for pre order, that are in stock are being ordered as a Pre Order rather than just a regular order TERRIBLE communication I have a brick and mortar where I need relatively quick responses and I do not get. Will be DELETING this app and moving to another alternative

Apps works well for what it's intended to do. Really great support, they were able to create minor adjustments to better suit my needs. Would recommend!

Great app that offers a really simple solution to pre-ordering. Customer service is excellent - shout out to Eva and Neeraj who helped me make sure it was working properly on our stores.

The app is rather straight-forward and does what it claims to do. Eva and her team were an incredible help in getting my shop setup correctly. Having a functioning app to facilitate my mostly made-to-order small business is very important to me - and not easy to to find. A HUGE thank you to Eva and her team for the help and to Preorder Wolf for creating this app!

I never trust when I see 'free', but this actually is free!!! And it is so easy to use and works perfectly! I can't see why we'd ever need anything else. Thanks guys!

Such a great app and the team helping with inquiries, specifically Eva Greene today, are always so helpful. Thank you for a great app and assistance. 5 starts is the least we can give :)

Toller Service! In meinem Shop hat die Integration nicht sofort funktioniert, aber der Support hat mir gleich weitergeholfen und nun funktioniert alles einwandfrei.

This is a great app. It's easy to use and get set up. My only complaint is that it was a free app and then suddenly its now a subscription, with no warning from the developer, and a very unclear explanation of how much it will cost.

These guys are the shiz, love the app. Gagan at PreOrder Wolf was great and was happy to help me out with any issues that came up. The only issue was a small conflict with another app and they solved it quickly for me. Highly recommend. Simple and effective app and helps you sell pre-orders really well. There are so many PreOrder solutions in the Shopify App Store it's hard to know which one is legit. This one seemed to be the simplest and most appropriate for the majority of users and it has best practices built in. My favorite is the Ron Popeil set it and forget it setting. Once you determine a product needs to be setup for preorder, you can just select it for Preorder and then select it to switch to PreOrder whenever it's out of stock! That way anytime you have out of stocks you're ready to take Preorders. Boom! Thanks again to my boy Gagan over there, much appreciated.

Excellent app. Really easy to use, great customer support Adds so much value to your website when you are out of stock

Truly great app. I mean I loved using it for my work but now they introduced completely ridiculous charges. So now it's absolutely not worth it. It will eat up your profits like its nothing

App isn't compatible with a-lot of websites, also customer service hasn't responded to one of my emails

We recently started using Preorder Wolf at our store, and I can't express how grateful we are for this app. It's been a lifesaver for capturing sales that we would've lost otherwise. We frequently deal with warehouse and shipping issues or unexpected sell-outs, which really hurt our reputation and sales. Preorder Wolf has been a game-changer for us, letting us capture sales and keep the revenue flowing even when things don't go as planned. It's so user-friendly that everyone can use it, not just the web designers and developers. This has made a huge difference in how we handle out-of-stock situations. Overall, Preorder Wolf has helped us maintain customer satisfaction, stabilize our revenue, and improve our operational efficiency. If your business deals with similar issues, I highly recommend giving it a try.

New unexpected costs - if you sell anything worth more than $20, do not get this app. They charge you for the app based on sales volume. I sell products above $1000, and would be paying many hundreds of dollars per month for this.