I had a a bit of trouble getting the app to correctly load on to my store's theme. After contacting the support agent in the chat we were able to resolve the matter in no time. Good customer service is hard to come by and I greatly appreciate their efforts.

It helped me solve the pre-sale problem when the product was out of stock, and it was very helpful to get traffic when the product was just released and the product was not in place. The customer service feedback was very timely and efficient.

10/10 Support, super fast answers, super friendly & super helpful. Solved our issues to our complete satisfaction

J'ai eu une expérience fantastique avec Eva et l'équipe PreOrder Wolf. J'ai posé une question sur la configuration des limites de précommande pour nos produits et Eva a rapidement fourni une excellente solution. Elle m'a expliqué comment configurer la précommande pour qu'elle fonctionne en fonction des niveaux de stock et m'a assuré que le système cesserait de prendre des commandes une fois le stock épuisé, ce qui était exactement ce dont j'avais besoin. besoin. La communication claire et réfléchie d'Eva a rendu la solution facile à comprendre, et son suivi rapide a confirmé que tout était correctement configuré. J'ai vraiment apprécié l'attention portée aux détails et l'assurance que nos précommandes ne deviendraient pas un stock négatif. Merci Eva pour votre excellent soutien. Je recommande vivement cette application pour sa grande fonctionnalité et son équipe réactive !

It was easy to install. It didn't work initially, but the customer service (Eva Greene) is brilliant and quick to fix coding issues. Thank you!

Awesome support. Quick and responsive. Great functionality and simple interface. Dev team is the best!

Had a problem with the app working alongside my other apps and person on live chat solved it within a couple of minutes. Great app, can't believe it's free!.

The absolute easiest and best preorder Shopify app out there. The support is amazing, and it fits my store perfectly. Nice work, Preorder Wolf!

Très intuitif, fonctionnel, un service d'aide personnalisé génial, réactif, pro, qui sait s'adapter, bilingue, qui ne guide pas seulement mais effectue les réparations nécessaires. Vraiment idéal ! Merci à Eva !!

Very helpful and extremely quick in fixing the issue. I highly recommend preorder wolf and its team. Thank you so much!

Eva Greene was so helpful, kind and responsive to my request. She got everything working in a reasonable time frame. I like this app and to know I have someone helping in the chat in this way is so comforting.

I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow. Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!

Excellent service! The staff was very welcoming and patient, the response time was very fast, and the entire process was handled quickly and efficiently. I was very pleased with their professionalism and timeliness.

Love this app! I like its ability to add a custom message under the pre order button so that we can easily display shipping timeframes to our customers

I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly. She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future. Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential. Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help. Highly recommended!

Ms Eva.G provided excellent service! She handled my custom request perfectly and ensured everything was delivered as expected. Her professionalism and attention to detail made the experience seamless. Highly recommend her for anyone looking for quality service. Thank you!

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Support from PreOrder Wolf has been fantastic! I reached out to their team regarding an issues on my site, and within moments they was on it, fixing my issue within minutes. Thank you for all your help and quick response.

Easy to install, amazing customer service. Someone is there to fix anything that is not working within a couple of minutes. I wish i could give them more stars

I was looking for a simple app for my upcoming Christmas preorders and after checking so many of them this one turned out to be just perfect. It is very simple and intuitive to use, and their support is quick and on top of things always, solving everything quickly. Highly recommended!