私のつたない英語にたいしても、素早く丁寧に対応してくれました。 上手く機能しない場合は問い合わせればすぐに対応してもらえます。 ・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。 ・shopify側が出すカートの表示を消してもらいました。 これからもよろしくお願いします。

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it. The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out. The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference. Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!

Brilliant, friendly and fast-acting support. This app is the best I've found for pre-orders, allowing customisation and offering a fair pricing model. Would recommend!

Super easy setup!

AMAZING App. PreOrder Wolf provides the perfect solution to capture sales while waiting for my next restock shipments to arrive. It also enables me to communicate order status updates effectively with my customers. The support team is extremely helpful and friendly to work with. On one occasion, we received assistance from the founder, which speaks huge volumes about their dedication to helping their customers.

Il team ha risposto prontamente e mi ha assicurato che avrebbero fatto del loro meglio per soddisfare la mia richiesta. Hanno aggiornato rapidamente la formattazione del testo per renderlo più prominente e visivamente accattivante sulla pagina. Mi hanno anche seguito per assicurarsi che tutto fosse come previsto e che i cambiamenti fossero in linea con la mia visione. Ciò che più mi ha colpito è stata la loro attenzione ai dettagli e lo sforzo genuino che hanno messo nel comprendere le mie esigenze. Non si sono limitati a dire cosa non era possibile, ma hanno lavorato attivamente per fornire la soluzione migliore. Questo livello di dedizione alla soddisfazione del cliente è raro e altamente encomiabile. Durante l'intero processo, la loro comunicazione è stata chiara, professionale e incredibilmente amichevole. Mi hanno fatto sentire apprezzato come cliente, assicurandomi che le mie preoccupazioni fossero affrontate in modo tempestivo ed efficace. Se stai cercando un team che ascolti il tuo feedback, si impegni a soddisfare le tue esigenze e fornisca un servizio eccezionale, consiglio vivamente questa app e il suo team di supporto. Il loro impegno nel fornire cure premurose e personalizzate li distingue. Grazie, Eva e il team, per essere andati oltre! Hai guadagnato un cliente fedele.

I’m incredibly pleased with the support I received from PreOrder Wolf! I reached out because I was having trouble activating the app on my website it just wasn’t appearing as expected. Eva from the support team responded quickly and identified the issue: the app extension hadn’t been enabled in my store. To make things easier, Eva provided a super helpful screen recording that guided me step by step on how to enable the extension. The instructions were clear and easy to follow, and within no time, the app was up and running perfectly! What stood out to me was the professionalism and efficiency of the support. Eva’s friendly tone and prompt response made the entire experience stress-free. Thanks to her help, I now have the app fully functional, and I couldn’t be happier with the results. If you’re looking for a preorder app with a fantastic support team that genuinely cares about resolving your issues quickly, I highly recommend PreOrder Wolf.

I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix. Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.

Very easy to deal with and came up with a solution quickly. Much appreciated! So far off to a great start.

Eva fixed a setup issue over the weekend. Came back to work and all sorted. Thanks Eva!

Highly recommended. It's great app to show pre-order! Easy to use and great support. My shop is in another language than english and there was no problem to get help to set it up according to my language.

I had a a bit of trouble getting the app to correctly load on to my store's theme. After contacting the support agent in the chat we were able to resolve the matter in no time. Good customer service is hard to come by and I greatly appreciate their efforts.

Support helped me immediatelly, I can definitely recommend. Thanks

It helped me solve the pre-sale problem when the product was out of stock, and it was very helpful to get traffic when the product was just released and the product was not in place. The customer service feedback was very timely and efficient.

10/10 Support, super fast answers, super friendly & super helpful. Solved our issues to our complete satisfaction

J'ai eu une expérience fantastique avec Eva et l'équipe PreOrder Wolf. J'ai posé une question sur la configuration des limites de précommande pour nos produits et Eva a rapidement fourni une excellente solution. Elle m'a expliqué comment configurer la précommande pour qu'elle fonctionne en fonction des niveaux de stock et m'a assuré que le système cesserait de prendre des commandes une fois le stock épuisé, ce qui était exactement ce dont j'avais besoin. besoin. La communication claire et réfléchie d'Eva a rendu la solution facile à comprendre, et son suivi rapide a confirmé que tout était correctement configuré. J'ai vraiment apprécié l'attention portée aux détails et l'assurance que nos précommandes ne deviendraient pas un stock négatif. Merci Eva pour votre excellent soutien. Je recommande vivement cette application pour sa grande fonctionnalité et son équipe réactive !

Fast, professional and amazing service. 10/10

It was easy to install. It didn't work initially, but the customer service (Eva Greene) is brilliant and quick to fix coding issues. Thank you!

good atention

Thanks to this app, I am able to do exactly what I need.