Exceptional service! The response time was impressively quick, and the entire process was handled with speed and efficiency. I'm genuinely pleased with the level of professionalism and promptness. Highly recommend for anyone looking for a reliable and fast service!

I recently installed the PreOrder Wolf app to set up preorders on my online shop, but at first, I couldn’t see any “Pre-order” label on the test product I created. I reached out to support for help, and Eva responded quickly. She informed me that I hadn’t enabled the app extension needed for the preorder button to display. To make it easy, Eva included a helpful screen recording that guided me through the activation steps, which I appreciated. After following her instructions, I checked my store and saw that the preorder function was working perfectly! Eva’s quick response and clear instructions saved me a lot of time and hassle. It was great to have such attentive support, and I’m thrilled to see the app doing exactly what I need. Highly recommend PreOrder Wolf for anyone who needs a straightforward preorder solution backed by excellent customer support.

I have been using it as a hobby shop for exciting times to come, and it works perfectly. Any questions were answered very quickly.

I had a great experience with PreOrder Wolf’s support team recently! I needed to modify a message that appeared under the "Pre-order" button on our site, as it didn’t fit our brand’s style. I reached out to the support team, hoping they could help adjust it. Eva from support replied promptly, explaining that the message was actually controlled by Shopify due to their preorder policy and couldn’t be changed directly. However, she offered a solution: they could remove it entirely if I wanted. This option was perfect for me, so I asked Eva to go ahead and remove it. Eva was incredibly efficient, and within a short time, she confirmed that the message had been taken down. She then asked me to review the changes to make sure everything looked the way I wanted. When I checked, everything was exactly right, and the page now had the clean, streamlined look I was hoping for. Overall, I was thoroughly impressed with the quick, friendly, and effective support. Eva and the team at PreOrder Wolf went above and beyond to make sure my needs were met, and I felt like they genuinely cared about my satisfaction. If you’re looking for a reliable preorder solution backed by a responsive support team, I highly recommend PreOrder Wolf. They made the whole process easy and stress-free.

I recently had the opportunity to interact with the support team at PreOrder Wolf, and I am extremely satisfied with the assistance I received! I reached out to them with an urgent request to set up a preorder button for my book, Mason Gideon and the Caves of Fate, as I was facing a tight deadline. With just a few hours left before the preorder launch, I noticed that the button still displayed “Add to cart” instead of "Pre-order." Eva, who handled my case, was prompt and attentive from the very beginning. She quickly diagnosed the issue and helped me enable the preorder feature. There was a second issue that came up: the button and page was frozen after the button was fixed. As time was of the essence, Eva took care of the situation quickly. Eva helped make the entire process incredibly straightforward, alleviating my concerns about the impending launch. Thanks to Eva’s support, I was able to get everything set up in time, and the preorder button was successfully activated. Although our initial preorder numbers weren’t sky-high, my authors and I were genuinely pleased with how smoothly everything went. Eva’s professionalism and commitment to ensuring my needs were met stood out to me during this experience. If you’re in search of a trustworthy preorder solution paired with exceptional customer service, look no further than PreOrder Wolf. Eva and the entire support team prioritize their clients’ success. Thank you, Eva, for your invaluable help in making this launch a reality!

I recently interacted with the support team at PreOrder Wolf regarding an issue I was experiencing with the preorder button on my product page. After completing my setup with option B, I noticed that the preorder button was not appearing, which was quite concerning. I reached out to their customer support, and I was greeted by Eva, who was incredibly professional and attentive. She responded promptly and reassured me that she would look into the issue right away. Within no time, Eva checked on the situation and informed me that the button had been fixed. She even provided a direct link to the product page, which was a fantastic touch! When I checked the link she provided, I was thrilled to see that the preorder button was now displaying perfectly! It was such a relief, and it truly made my day. The level of customer service I received from Eva was outstanding. She was not only quick to respond but also very friendly and helpful throughout the process. It’s clear that PreOrder Wolf values its customers and is committed to providing effective solutions. I highly recommend PreOrder Wolf to anyone looking for a reliable preorder solution. Their support team, especially Eva, goes above and beyond to ensure a smooth experience. Thank you again, Eva, for your exceptional service!

I recently worked with the PreOrder Wolf team, and I couldn’t be happier with the service they provided. We were in the process of setting up the app on our LOONI store but ran into a few technical challenges along the way specifically regarding integration with our Skio subscription software. The app initially pushed orders through as one-time purchases, instead of following the selling plans we had already loaded for subscription-only products. I reached out to the team, and from the start, Eva was on top of things. Not only did she respond quickly, but she also provided clear explanations and solutions at each step. Eva made updates that ensured everything would work smoothly with our subscription app and continuously checked in to make sure all was functioning as expected. What stood out to me was how attentive and thorough she was during the entire process. She even took the extra step of asking for feedback after resolving the issue, offering to make things right if we encountered any further concerns. In the end, I’m thrilled with the outcome. The app now works exactly as we needed, and the support experience was fantastic. Eva and the team truly care about their customers, and I highly recommend PreOrder Wolf for anyone looking to add preorder functionality to their Shopify store.

Installed without issue, simple and straight forward to use. Look forward to seeing apps from this developer.

I’ve been working on setting up the PreOrder Wolf app for my client shop and while the app itself has been a great addition to our store, I ran into a small issue. In addition to the "Pre-order" button, I was seeing a "Shop Now with Shop Pay" option as well. This was problematic because for certain products that are exclusively available for pre-order, I didn’t want the Shop Pay button to show up. I reached out to the PreOrder Wolf support team, and from the start, I was impressed with how quick and responsive they were. Eva, who assisted me throughout this process, was not only professional but also very proactive in addressing my concerns. Within a short time, she had completely resolved the issue by removing the Shop Pay button from all of our pre-order products. Eva made sure to keep me in the loop, even asking me to double-check the changes to ensure everything was working as expected. This attention to detail made me feel confident that my issue was being taken seriously, and I was pleased with how smoothly everything was handled. Overall, I couldn’t be more satisfied with the level of support I received. Eva and the PreOrder Wolf team exceeded my expectations, resolving the issue quickly and ensuring a smooth user experience for our shop. I highly recommend PreOrder Wolf for anyone looking to streamline pre-orders in their Shopify store. The app works wonderfully, and the support team is top-notch!

I can’t say enough about how amazing the support from PreOrder Wolf has been! I reached out to their team regarding a couple of issues on my site, and within moments, Eva was on it, providing the most thorough and efficient assistance I've ever received. Not only did she resolve my initial concern, but she also went above and beyond to address other questions I had. Initially, I encountered a minor bug, but it seemed to disappear after clearing my cookies. From there, I asked if it would be possible to add some formatting changes to the 'delivery info' section on my site. I wanted the text to be bold and more prominent for customers, making it stand out. Eva jumped on the task immediately and implemented the changes perfectly. The responsiveness was just incredible! But it didn’t stop there! I had another issue where the product details weren’t showing up on my home page. Even though this was beyond the scope of what their app typically handles, Eva kindly offered to look into it and help me troubleshoot the problem. She truly went out of her way, offering me guidance without any hesitation. It’s rare to come across support that genuinely cares about the success of your business, but PreOrder Wolf’s team does. The professionalism, patience, and attention to detail were outstanding. Eva's communication throughout the entire process was crystal clear, and she kept me updated at every step. At no point did I feel left in the dark, and I knew I could rely on her to get everything sorted out. I cannot recommend PreOrder Wolf enough not only is their app user-friendly and incredibly helpful, but their support team takes it to a whole new level. The fact that they’re willing to go the extra mile to help customers succeed is truly commendable. I feel very lucky to have found such a supportive team, and I will continue using their services! If you’re looking for an app with top-notch functionality and a customer support team that treats your business as its own, look no further!

I’ve had such a great experience with Eva and the team at PreOrder Wolf! We had an issue where our preorder products were still showing the option for in-store pickup, which we didn’t want. I reached out to Eva for help, and she was incredibly fast and thorough in addressing the issue. Not only did she completely remove the pickup option for preorder products, but she also made sure to walk me through the process to avoid this issue in the future. The communication was clear, and the resolution was spot on everything is now functioning exactly as we wanted. It’s rare to find this level of support, especially with apps like this, but Eva went above and beyond to ensure everything was perfect. What impressed me the most was how quickly she understood the issue and provided a solution. I really appreciated her professionalism and attention to detail. I couldn’t be happier with the service, and I highly recommend PreOrder Wolf to anyone looking for a reliable preorder app with top-notch customer support. Thanks again, Eva, for your exceptional help and for being so patient throughout the process!

I recently had some issues with applying discounts to pre-order products in my store. I reached out to the support team, and Eva was extremely helpful. She explained the issue was caused by some restrictions, but the team had already made updates to resolve the issue. When another error appeared for my dog products, Eva responded quickly with clear instructions on how to fix it. She even provided a helpful screenshot for guidance. Thanks to her support, everything is now working perfectly! I'm impressed with how efficient and attentive the team was. Thank you so much, Eva, for making this process easy and stress-free!

I recently encountered an issue with the display of the product on our mobile site, where it wasn't showing correctly. I reached out to the support team and was immediately attended to by Eva. Her response was prompt and thorough, as she first checked on her end and provided me with a screenshot confirming everything was fine. Despite that, she continued to engage with me to ensure that my concerns were fully addressed. After a bit of back and forth, she and her team identified the problem and resolved it swiftly. The communication was clear and empathetic, making me feel valued as a customer. I am delighted to say that everything is now working perfectly. Thank you, Eva, for your excellent support!

I had an issue with discount codes not working on my pre-order products, and there was some unwanted text showing under the pre-order button on our site. I reached out to the PreOrder Wolf support team, and Eva quickly responded, ensuring that the policy text was removed and the discount codes were working properly across both of our websites. Her attention to detail and proactive communication made the whole process seamless. Everything is functioning perfectly now, and I couldn’t be happier with the support I received. Highly recommend!

I had a specific request regarding the PreOrder Wolf app for my store, and Eva from the support team handled it wonderfully! I wanted to change the default message that appeared when customers added a pre-order product to their cart. Instead of the generic "Type: Preorder" message, I wanted a more detailed and personalized message in Spanish, letting customers know when their entire order would be shipped if it included pre-order products. Eva responded promptly to my query and worked closely with the team to make the necessary changes. She kept me updated and reassured me that the team was working on my request. Soon after, I received an email confirming that the update had been made. When I checked the app, the new message was exactly as I had requested

I recently had a couple of support issues with the subscription policy link and the size of the preorder button in my store. Eva from customer support was incredibly helpful and efficient. She quickly resolved both the link color and pre-order button size issues, ensuring a professional and user-friendly experience. Her attention to detail and prompt responses make this app a standout, not just for its features but also its exceptional customer service.

Great app. Easy installation. Does exactly what it's supposed to do ;) The support from the developers is especially fantastic. Extremely fast, friendly, and solution-oriented. Thank you very much. Highly recommended!

Really want to like using this app but struggling to get ahold of someone to help with an onboarding issue that permanently made my inventory count hidden even after uninstalling, also you can't click all of your products at once when onboarding

I recently had an issue where I hadn’t enabled the app extension in my store, which was causing some confusion. After reaching out to support, I was immediately impressed by how quickly Eva responded. Not only did she provide a swift and clear solution, but she also included a helpful screen recording to show exactly how to enable the app. Her guidance worked perfectly, and within minutes, the issue was completely resolved. Eva’s attention to detail and proactive support made the whole experience hassle-free, and I appreciate the effort she put in to ensure everything was working as expected. The app itself has been a fantastic addition to my store, and with such an amazing support team behind it, I can confidently recommend it to anyone looking to enhance their store functionality.

These guys are the shiz, love the app. Gagan at PreOrder Wolf was great and was happy to help me out with any issues that came up.I have a brick and mortar where I need relatively quick responses and I do not get. Will be DELETING this app and moving to another alternative