The "Packlink PRO Shipping Platform" receives mixed feedback from merchants. Many appreciate its ease of use, affordability for small-scale shipments, and the support from dedicated account managers like Raul Vacas and Davide Boscato. However, some users report persistent issues with customer service, particularly in resolving lost shipments and integration challenges on platforms like Shopify.
Overall, "Packlink PRO Shipping Platform" proves beneficial for merchants focusing on cost-effective shipping and efficient platform integration. While praised for its user-friendly features and dedicated support from account managers, it falls short in managing customer service during disputes or issues. Prospective users should weigh the app's strengths against potential limitations concerning customer service and additional subscription costs for platform integration.