Shopify Order refund apps 2025

Chat On Desk

OTP Login, checkout OTP, Abandoned cart, order notifications Show more

Chat On Desk is an innovative app designed to enhance communication between businesses and their customers by providing timely notifications for various account and order-related activities. With its global reach, businesses can effortlessly inform customers about crucial updates such as account creation, order status changes, cancellations, and refunds. One of its standout features is the ability to send bulk WhatsApp messages, ensuring efficient and widespread customer engagement. Additionally, the app offers convenient One-Time Password (OTP) services, enhancing security during login and checkout processes. By streamlining communication and prioritizing security, Chat On Desk positions itself as an essential tool for businesses looking to improve customer experience and satisfaction. This app is perfect for businesses seeking to maintain consistent and clear communication, thereby boosting trust and loyalty among their clientele.

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Order notifications

Abandoned cart

Otp login

Checkout otp

Bulk whatsapp

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FraudLabs Pro SMS Verification

(1.2/5)

4 Reviews

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Helps merchants to authenticate clients using SMS verification Show more

FraudLabs Pro SMS Verification is a powerful tool designed to ensure that a buyer is the legitimate owner of a given phone number by utilizing an SMS verification loop. The application sends a One-Time Passcode (OTP) to the buyer's mobile number, which they must enter correctly for identity verification. This process creates a checkpoint at the view-cart page, effectively filtering out non-serious buyers and authenticating genuine purchasers. By confirming the buyer's phone number ownership, the app helps minimize payment fraud and prevent fraudsters from spoofing phone numbers. Integrating this verification step before checkout can also significantly reduce order refunds and chargebacks. As a bonus, first-time installations are granted 10 free SMS credits to get started easily with this security enhancement.

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Fraud prevention

Sms verification

Otp authentication

Identity checkpoint

Pre-checkout verification

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Msgly ‑ Global SMS Notifier

(3.2/5)

9 Reviews

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OTP Order Verification for COD, Abandoned Cart Recovery & more Show more

Msgly ‑ Global SMS Notifier is a versatile app designed to enhance customer communication through automated SMS notifications for key order-related events. By sending customizable SMS messages, it effectively increases the chance of recovering abandoned checkouts. The app covers the entire customer journey by sending notifications for abandoned carts, order verification via OTP/SMS, order confirmations, cancellations, and refunds. It also provides comprehensive tracking data, allowing businesses to monitor customer interactions, such as link clicks within SMS and completed checkouts. With Msgly, businesses can easily manage and review all sent messages, ensuring consistent and timely communication with customers. This app simplifies order management and improves engagement, ultimately driving sales and enhancing customer satisfaction.

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Abandoned cart recovery

Automated sms notifications

Order verification otp

Customizable sms texts

Order confirmation updates

Order cancellation notifications

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Refund Reports Rex

8.2

5 Reviews

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View and download all refunds and their reports Show more

Refund Reports Rex is a powerful app designed to streamline the management of Shopify refunds by directly displaying refund orders, eliminating the need to sift through extensive order lists. Once installed, the app automatically retrieves refund data, presenting a comprehensive report that allows users to easily view and filter refunds using various criteria. The app offers seamless export capabilities, supporting both Excel and CSV formats, which simplifies the integration of refund data into other platforms and analytics tools like Google Analytics. By organizing and simplifying refund management, Refund Reports Rex enhances operational efficiency for store owners, saving them valuable time and ensuring they have all necessary information at their fingertips. Whether accessed within the app or exported for further analysis, Refund Reports Rex provides a crucial tool for effective store management.

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Csv export

Export reports

View refunds

Filter criteria

Excel export

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Merlin Refund Dashboard

$9.99 / Month

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Zap refund woes, watch the refunds soar – Merlin's got you! Show more

Merlin Refund Dashboard is a comprehensive tool designed to enhance profitability by offering a detailed analysis of store refunds. This all-in-one solution enables businesses to quickly identify their top refunded products and examine the most common reasons for returns. By providing real-time insights, Merlin Refund Dashboard helps store owners generate detailed reports essential for making informed, data-driven decisions. The app's actionable data is crucial for reducing refund rates and consequently safeguarding profits. With easy-to-track refund reports, retailers can easily pinpoint which products are costing them money, allowing them to adjust strategies timely. Ultimately, Merlin Refund Dashboard empowers businesses to reduce unnecessary losses and maintain a healthier bottom line.

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Real-time insights

Detailed reports

Refund analysis

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iWeb Order Printer PDF Invoice

9.1

5 Reviews

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Print order invoices, packing slips & refund slips in PDFs. Show more

iWeb Order Printer PDF Invoice is a comprehensive document printing app designed to streamline your business operations. With this app, you can easily create and print order invoices, refund slips, and packing slips in PDF format, ensuring professional and consistent communication with your customers. The app offers customizable, pre-built templates that allow you to tailor branding, supplier information, and shipping details to align with your business's unique identity. It also supports multilingual capabilities, making it easier to cater to an international clientele by translating documents into different languages. Moreover, iWeb Order Printer PDF Invoice automates the process of emailing these essential documents to your customers, enhancing efficiency and customer service. This robust solution is perfect for businesses seeking to improve their document management and enhance their brand presentation.

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Customizable templates

Multilanguage support

Custom branding

Create invoices

Print packing slips

Refund slips

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BR Sales Terminal POS

$10 / Month

(3.4/5)

11 Reviews

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Point of Sale: Sell, exchange, refund, and issue store credit Show more

Sales Terminal POS is an intuitive point-of-sale application designed to streamline in-store and online sales operations. This versatile app allows users to sell products, manage exchanges, and edit line items from previous orders with ease. Whether at a physical store or online, seamlessly issue refunds or store credits, ensuring a smooth customer experience. Sales Terminal POS offers a robust alternative to Shopify POS and can be accessed via a web browser or the Shopify mobile app. The app supports a variety of payment methods, including cash and external credit cards, and even allows users to email carts. Additionally, it provides the ability to manage partial payments or advance collections. To help with daily financial management, users can view their end-of-day cash balance and print comprehensive reports of all cash transactions.

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Multiple payment methods

Barcode scanning

Sell in-store

Product exchanges

Edit line items

Collect additional payments

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Refundid: Returns Portal

8.2

7 Reviews

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Providing your customers with a faster refund experience Show more

Refundid: Returns Portal is a comprehensive solution designed to streamline the return process for businesses, enhancing customer satisfaction with both instant refund options and standard return procedures. This innovative app automates label generation and integrates seamlessly with various carriers, eliminating the cumbersome wait times traditionally associated with returns. Businesses can gain valuable insights into return trends, allowing them to optimize operations and improve efficiency. The portal provides real-time data reports, enabling businesses to monitor and manage all incoming returns effortlessly. Users can easily approve or decline returns and restock items to their original locations while aligning with store-specific return policies. With Refundid, businesses can elevate their customer experience, offering a seamless and efficient return process that meets modern consumer expectations.

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Carrier integration

Real-time reports

Instant refunds

Standard returns

Automated label generation

Returns approval

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Qwikcilver‑Gift Cards‑Refunds

$89.99-$149.99 / Month

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Issue Refund Cards I Store Credits I Gift Cards I Vouchers Show more

The Qwikcilver-Gift Cards-Refunds app is a powerful tool designed for D2C merchants looking to efficiently manage refunds and enhance customer engagement. With this app, merchants can process refunds seamlessly for both prepaid and cash-on-delivery orders, directing store credits to an in-app wallet instead of external banking methods. This provides a streamlined refund experience for customers, encouraging them to stay within the store's ecosystem. The app also facilitates the issuance of gift cards directly from the merchant's website, creating opportunities to attract new customers and build loyalty with existing ones. By leveraging gift cards, merchants can drive repeat purchases and stimulate buying interest, even during off-peak times. The Qwikcilver app ensures secure and instant e-refunds, promoting a hassle-free transaction experience and supporting seamless checkouts, where users can store and redeem their vouchers effortlessly. Overall, it unlocks additional revenue streams while nurturing customer relationships.

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Repeat purchases

Seamless checkout

Gift cards

Store credits

Issue refund cards

Vouchers

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Spicy Invoice Order Printer

$1.99 / Month

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Customize, export & print your invoices, packing slips, etc. Show more

Spicy Invoice Order Printer is designed to enhance your business efficiency by simplifying the printing process for invoices, orders, and shipping labels. The app offers extensive customization options, allowing you to tailor documents to reflect your brand identity with adjustable fonts, sizes, colors, and even CSS for advanced design flexibility. Choose from various templates and modify elements to include product images, barcodes, and more, ensuring each document meets your unique needs. Automate the printing and delivery of documents to save time and focus on growing your business. Spicy Invoice Order Printer also improves order tracking efficiency and customer satisfaction with transparent shipping management. Available features make it easier than ever to streamline business operations and foster better communication with your customers.

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Track orders

Export invoices

Customize documents

Print orders

Automate printing

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Magic Order Cancellation

$9.99 / Month

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Automated and One-click order refund & cancellation form Show more

Magic Order Cancellation is a user-friendly app designed to streamline the process of order cancellations and refunds for both businesses and their customers. With just a few clicks, customers can easily request a cancellation, while businesses have the flexibility to automatically or manually approve these requests. The app offers options for full or partial refunds and can even automatically restock cancelled items, reducing overhead and maximizing efficiency. A built-in order search feature simplifies finding specific orders, while in-app manual cancellation provides added control. Magic Order Cancellation also integrates seamlessly with order status pages, allowing customers to view and manage their cancellations directly. Customizable form text enables businesses to personalize the cancellation experience, including language and emoji preferences.

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Order status page

Automated refunds

One-click cancellations

Manual cancellation

Order search

Partial refunds

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Webkul Order Management

$15 / Month

7.4

6 Reviews

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Reorder | Return | Refund | Exchange | Order Look-up Show more

The Customer Order Management app empowers your customers to have greater control over their shopping experience with your store. It offers a seamless process for customers to send requests for returns, exchanges, or cancellations through the Return Merchandise Authorization (RMA) system, ensuring convenient post-purchase management. Customers can easily reorder any of their past purchases, enjoying a special discount with each reorder, enhancing repeat customer satisfaction. Additionally, the app allows customers to request order invoices and update their shipping addresses effortlessly. Even for customers with disabled accounts, the Order Lookup Functionality provides a straightforward way to reconnect with their order history and details. This app not only enhances customer autonomy but also streamlines administrative tasks, leading to improved customer service and loyalty.

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Order lookup

Order cancellation

Return requests

Order management options

Exchange requests

Reorder with discount

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Qky Order‑Return Invoice Pro

$4.99 / Month

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Streamline Shopify order management with automated invoices and refund reports.

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Recurpay: Subscriptions app

$19-$349 / Month

9.3

442 Reviews

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Subscriptions app to get recurring order & grow your business Show more

Recurpay Subscription App is a powerful tool designed to transform your subscription business, offering seamless support and advanced features to maximize your recurring order revenue. This app provides robust subscription APIs with multicurrency flexibility, making it easier for businesses to manage subscriptions globally. It includes subscription migration assistance, allowing for a smooth transition from other platforms, and a customer portal that empowers users to manage their subscriptions independently. With options like discounts, free shipping, and customizable frequencies, Recurpay enables you to deliver a versatile subscription experience. Businesses can easily configure both ongoing and prepaid subscriptions, renew subscriptions on a specific day, and offer free trials to entice new customers. The app supports a range of payments including PayPal and Stripe, and integrates smoothly with Shopify. Subscription types cover a broad spectrum including digital products, memberships, services, and more, catering to diverse business models with various pricing strategies.

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Multi-currency support

Api integration

Subscription flexibility

Customer portal management

Recurring payments setup

Subscription migration

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Discordify: Notifications Bot

$7.95 / Month

8.2

1 Reviews

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Get order and refund notifications in Discord Show more

Discordify: Notifications Bot is an efficient tool designed to streamline your Shopify experience by sending real-time notifications directly to Discord. With Discordify, you no longer need to constantly check your Shopify store for updates. Whether it's an order being placed, canceled, updated, completed, or a refund issued, you'll receive immediate alerts in your preferred Discord channels. This app is highly customizable, allowing users to tailor notification settings to meet their unique needs. It centralizes communication by ensuring all team members are informed through a single platform, enhancing collaboration and saving valuable time. Ideal for businesses of all sizes, Discordify ensures you stay on top of all important store activities effortlessly.

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Order notifications

Refund notifications

Event customization

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

9.1

7 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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OP: Order Printer, PDF Invoice

$3 / Month

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Create and print customizable PDF invoices, packing slips, and refund slips. Show more

OP: Order Printer, PDF Invoice is a versatile app designed to simplify the invoicing process for your business. It allows you to effortlessly create and print PDF invoices, packing slips, and refund slips. The app seamlessly integrates with your existing settings to apply the correct tax and shipping rules, ensuring that all invoices are tax-compliant. With a variety of customizable invoice designs, you can personalize the look and feel to align with your store's branding. Additionally, the app offers an automated email feature, which sends PDF invoices for all or selected orders directly to your customers. Streamline your invoicing workflow and maintain a professional appearance with this user-friendly tool.

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Customizable templates

Automatic email sending

Pdf invoice generation

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Return Prime: Return → Revenue

$19.99-$149.99 / Month

9

780 Reviews

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Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

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ReturnZap Returns & Exchanges

$29.95-$179.95 / Month

9.1

87 Reviews

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Advanced returns policy, exchange, credit, and shipping labels Show more

ReturnZap Returns & Exchanges offers a streamlined solution for managing returns with its comprehensive, automated platform. The app provides businesses with a branded self-service returns portal that integrates refunds, store credit, and exchanges, along with deep integration into Shopify for a seamless experience. Users can automate the generation of return labels with support for carriers across the globe, including the US, Canada, Australia, the UK, and the EU. Flexible return management options allow for automatic or manual approval of returns, along with the enforcement of custom returns policies—ideal for handling special cases like final sale items. Additionally, the app helps reduce refunds through integrated exchange options and offers the ability to issue store credit in the form of gift cards or discount codes. With an easy setup process, cost-effective operation, and outstanding customer support, ReturnZap is a practical choice for businesses looking to enhance their returns management.

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Store credit options

Automated returns management

Self-serve returns portal

Integrated refunds

Exchange facilitation

Shopify deep integration

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Shopify Order refund apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

Chat On Desk

FraudLabs Pro SMS Verification

Msgly ‑ Global SMS Notifier

Refund Reports Rex

Merlin Refund Dashboard

iWeb Order Printer PDF Invoice

BR Sales Terminal POS

Refundid: Returns Portal

Qwikcilver‑Gift Cards‑Refunds

Spicy Invoice Order Printer

Magic Order Cancellation

Webkul Order Management

Qky Order‑Return Invoice Pro

Recurpay: Subscriptions app

Discordify: Notifications Bot

Accu Easy Return

EOE ‑ Easy Order Editing

OP: Order Printer, PDF Invoice

Return Prime: Return → Revenue

ReturnZap Returns & Exchanges