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FraudLabs Pro SMS Verification logo

FraudLabs Pro SMS Verification

Develop by Shopify
Free plan available

Helps merchants to authenticate clients using SMS verification

Fraud prevention
Sms verification
Otp authentication
Identity checkpoint
Pre-checkout verification
2 Reviews
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About FraudLabs Pro SMS Verification

Launched Oct 24, 2017

Categories

Fraud

Built by Shopify

Address

Sinanishko Ezero 7, Sofia, 1680, BG

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

SMS verification is one method of two-factor authentication to prevent spammer or fraudster.

FraudLabs Pro SMS Verification verifies if the buyer is the right owner of the given phone number by using the SMS verification loop. To begin with, our system will send a SMS message containing the OTP (One-Time-Passcode) to the given mobile phone number. The buyer is required to enter the correct OTP for verification. It places a checkpoint at the view-cart page in order to filter out non-serious buyers, which can effectively authenticate the buyer's identity.

FraudLabs Pro SMS Verification verifies if the buyer is the right owner of the given phone number by using the SMS verification loop. To begin with, our system will send a SMS message containing the OTP (One-Time-Passcode) to the given mobile phone number. The buyer is required to enter the correct OTP for verification. It places a checkpoint at the view-cart page in order to filter out non-serious buyers, which can effectively authenticate the buyer's identity. more
  • Authenticate client's identity - make sure the client owns the phone number.
  • Minimize payment fraud - prevent the fraudsters from spoofing the phone number.
  • Verification before checkout - minimize the order refund and chargebacks.

Pros

  • Authenticates client's identity by ensuring they own the phone number
  • Helps minimize payment fraud by preventing fraudsters from spoofing phone numbers
  • Verification before checkout helps minimize order refunds and chargebacks
  • 10 free SMS credits are added for the first-time installation

Cons

  • Requires the buyer to have access to a mobile phone and be able to receive SMS messages, which could potentially exclude some users
  • May add an extra step to the checkout process, potentially causing inconvenience or friction for customers
  • Dependent on the reliability of the SMS service provider; issues with service can impact the verification process
  • International SMS delivery can sometimes be unreliable or delayed, affecting the user experience

Top Helpful Reviews

The Express Liquidation Store

Dec 18, 2023  on Shopify

The service by JH Chew FraudLabsPro Customer Success Team is horrible I cant speak on the app because JH Chew didn't provide much help at all the way i was responded to it appears JH Chew didn't know what app I had installed assuming it was there Fraud app when it was the SMS verification app. The app might be good but the service from JH Chew at FraudLabsPro Customer Success Team isn't so ill never know if the app works or if its a good app due to the rocky relationship from JH Chew so good luck to anyone who gets the app hopefully they will have a better customer experience.

212 & Co.

Jun 27, 2020  on Shopify

The app is ok but on mobile phones it's horrible fix the app for mobile phones!!! it's super bad and you can see that by urself

Bank of Singapore

Jun 21, 2020  on Shopify

Great app! even the free version offers basic security features which is not available in any other app.

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