Subuno

Develop by Shopify

$25-$299

/ Month

Protect against fraud while automating your order processing.

Customizable rules

Automated fraud checks

Instant order flagging

Manual review tools

Integrated third-party analytics

Auto hold/reject orders

About Subuno

Launched Oct 22, 2012

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Subuno helps you prevent credit card fraud/chargeback. Customize and automate your order screening.

Subuno is a rules-based fraud prevention platform that helps merchants prevent credit card fraud. Designed and built by industry veterans, Subuno complements and adds an additional layer of protection without changing your existing process. With Subuno, you can customize fraud checks without coding. You can instantly automate order processing to flag/hold/cancel suspicious orders prior to fulfillment. You can reduce manual review time by leveraging built-in advanced data analytics.

Automated fraud checks help you flag fraudulent and suspicious orders .
15+ manual review tools help you properly research and assess suspicious orders.
Integrated third party tools provide you with advanced data analytics.
Automatically flag orders based on risk score/velocity/mismatching addresses.
Automatically reject/hold orders based on order characteristics.

Pros

Rules-based fraud prevention
Designed and built by industry veterans, adding credibility
Does not require changes to existing processes
Customizable fraud checks without needing coding skills
Automates order processing to flag/hold/cancel suspicious orders before fulfillment
Reduces manual review time with built-in advanced data analytics
15+ manual review tools for researching and assessing suspicious orders
Integration with third-party tools for advanced data analytics
Automatic flagging of orders based on risk score/velocity/mismatching addresses
Automatic rejection/holding of orders based on specific order characteristics

Cons

Might require some initial setup time to customize rules and integrations
Potential learning curve for users unfamiliar with fraud prevention tools
Automated decisions may still require occasional manual oversight
Reliant on the accuracy and comprehensiveness of the built-in data analytics

Top Helpful Reviews

Jurifax

Jan 28, 2016 on Shopify

After I switched from Yahoo Store (client for 15 years) to Shopify, my store jurifax.com has been victim of a huge fraud on August 17, 2015. The crooks stole almost all my digital products. BTW I recently made a video on YouTube about it, in French language (keywords "Fraude contre Jurifax"). Right after this fraud, I tried to find a solution in order to increase the security of the shopping cart. I then discovered Subuno app. The team behind this outstanding app helped me to set up the app and establish strong security settings. In brief: 1) This app is absolutely fantastic. 2) The support for this app is unmatched, thanks to Ed, Katie and their team 3) My site jurifax.com has never been victim of any other fraud since August 17, 2015... Vincent Allard, Attorney President of Jurifax

American Sunglass

Feb 02, 2015 on Shopify

Not only has this app been a great addition to our store (it has really helped us cut down on user fraud) but the support I get from their team is magnificent! Thorough, courteous, professional and, above all, patient! KUDOS

www.socksforliving.com.au

Nov 22, 2014 on Shopify

If Fraud Prevention is on your radar then seriously consider this app. Prior to this app we had a number of fraud issues and like any small business fraud can really hurt. Both in terms of money and reputation. This app has helped us manage this and now not only prevent fraud, but also provides a level of oversight to highlight transactions that may be fraudulent. This has given us some assurance when making decisions whether to accept or reject certain transactions. The app does what it says. Definitely recommended.

FurnitureHomeDelivery.com

Nov 14, 2013 on Shopify

This is great app. It have saved us thousands of hours that we used to take reviewing good and bad orders that we used to do manually.

Upper Playground

Aug 07, 2013 on Shopify

This is an essential tool for online markets, the amount of detailed information you receive is incredible! We would be losing thousands of dollars from fraudulent orders, and this app has helped us to reduce fraud to almost ZERO!! I love this app and would recommend this to any online application that accepts credit card orders.

Virtual Active

Jun 18, 2013 on Shopify

I was having a stream of fraudulent orders and none of my filters were working. I started using Subuno and with the help of their team, they very quickly informed me why I was getting these orders and how to stop them. I am now almost 4 weeks in without getting any more orders. Very helpful team.

OneWiseMac

Jun 05, 2013 on Shopify

Fraud is never an issue until it happens to you. Make sure you stay one step ahead and prevent fraud in your store with this app. Great support and great features.

Cool n Cheap

Nov 16, 2012 on Shopify

This app is super helpful! We were having a problem with fraudulent orders until we installed this app. Ed is great, he walked me through the set up and answered all my questions right away.

athleti.ca

Nov 07, 2012 on Shopify

Concerned about chargebacks? You should be. Subuno is your best weapon in the fight against fraud. It does a very effective job at weeding out suspicious orders, and it provides the tools you need to quickly investigate every order. This product works as advertised, and it should be considered a must-have for every Shopify store. It supports Canadian customers as well!