Fraud Order Defender

Develop by Shopify

$4.99

/ Month

Free plan available 7 Days Free Trial

"Instantly cancel and refund high-risk fraud orders automatically."

Auto-cancel orders

Email notifications

Fraud detection

Restock inventory

Instant refund

About Fraud Order Defender

Launched Apr 28, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Automatically cancel high-risk orders to avoid chargebacks and prevent accidental fulfilment

The app takes the hassle out of dealing with high-risk orders. As soon as a new order comes in, it’s automatically screened using Shopify’s built-in fraud analysis. If flagged as high-risk, the app steps in — canceling the order, restocking the items, and refunding or voiding the payment if needed. You can also choose to notify the customer about the cancellation. Unlike Shopify, which only marks suspicious orders, our app acts on them instantly — saving you time and protecting your business.

Fraud Order Defender app auto-cancels high-risk orders to prevent chargebacks.
It restocks items immediately after an order is canceled.
Payments are refunded or voided without manual steps
You can notify customers and admins via email if you choose
Avoid fulfilling fraud orders and save time with automation.

Pros

Automatically screens and cancels high-risk orders using Shopify’s fraud analysis.
Instantly restocks items after an order is canceled, reducing inventory management issues.
Refunds or voids payments automatically, saving time on manual processes.
Option to notify customers and admins via email about cancellations, enhancing transparency.
Reduces the risk of chargebacks by preventing the fulfillment of fraudulent orders.
Saves time by automating the handling of high-risk orders, allowing business owners to focus on other tasks.

Cons

Over-reliance on automation might lead to legitimate orders being canceled if mistakenly flagged as high-risk.
Potential customer dissatisfaction if legitimate orders are canceled without proper communication.
Limited control for merchants over the automatic process, which may not suit all business needs.
Depends on the reliability of Shopify's fraud analysis, which may not catch all fraudulent activities.