Order Printer Pro: Invoice App logo

Customer reviews: Order Printer Pro: Invoice App

Reviews (1,617)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Atelier Yum

Jul 04, 2024  on Shopify

非常に丁寧なサポートのお陰で私たちの請求書は各国のフォーマットに対応した。LauroとTech teamのEstebanの献身的なサポートに感謝している。 Thanks to the extremely diligent support, our invoices now comply with the formats of various countries. I am grateful for the dedicated support from Lauro and Esteban of the Tech team.

Dotty&Dan

Jul 02, 2024  on Shopify

All of a sudden I could no longer print return labels because the products I had ordered were no longer displayed! I went through support and received help super fast, including a very friendly email exchange. Thank you very much!

VintageAsia

Jun 30, 2024  on Shopify

I´ve been using the app for a couple of days now and have to say it's great. It's easy to use, it's creating professional looking receipts/refund forms or whatever and the best thing was the customer service. They replied within minutes and provided us with a complete code that contained all the customized information our company needs. Awesome experience!

Atelier Yum

Jun 27, 2024  on Shopify

非常に丁寧なサポートのお陰で私たちの請求書は各国のフォーマットに対応した。Lauroの献身的なサポートに感謝している。 Thanks to the very attentive support of the staff, our invoices were in different country formats, and we appreciate Lauro's dedication and support.

Brighton Trophy Centre

Jun 22, 2024  on Shopify

easy to set up and works straight off the bat.. the customer service is also fantastic. got on a chat and got answers and solutions straight away.

Hollenkraut

Jun 20, 2024  on Shopify

Einfach zu benutzen und trotzdem individuell anpassbar. Ich bin rundum zufrieden und kann die App deshalb uneingeschränkt weiterempfehlen. Richtig toll!

Miss Overdose

Jun 19, 2024  on Shopify

Super happy with this app so far. Customer service is 10/10 Needed some assistance with the setup and changing the code and they guided me through it. Thanks for this wonderful app!

LIM JOO HUAT ENTERPRISE

Jun 18, 2024  on Shopify

Functions perfectly as advertised, hassle-free, and offers outstanding service. Despite our minimal current orders and being on the free plan, I deeply appreciate the assistance received. Kudos to the team! I wholeheartedly recommend them without any reservations.

biotikon®

Jun 17, 2024  on Shopify

The support team provided exceptional assistance. They were prompt, knowledgeable, and incredibly helpful. Their guidance made a significant difference, and I’m very satisfied with the outcome. Highly recommend their service!

TK Nethandel

Jun 17, 2024  on Shopify

Jeg havde brug for en app til Shopify advanced marked som kunne levere PDF faktura til 4 forskellige markeder på 4 forskellige sprog med 4 forskellige domæner. Det kan denne app med super teknisk support fra teamet bag appen. De er dygtige.

Vistea

Jun 12, 2024  on Shopify

This is the best app with the best support. It allows you to tailor your own template with a variety of different languages and it is free for small businesses which is a huge plus. They are fast, hearing, and very very smart! I totally recommend them to all.

UpDown Desk

Jun 12, 2024  on Shopify

Lauro and Esteban from Support for this App were very helpful in getting templates set up that showed exactly the right details I wanted for my customers. I would definitely recommend this product and a big thumbs up for the excellent Support service.

JAM the label

Jun 11, 2024  on Shopify

This has been exactly what we needed and so easy to use! A lot of our customers require PDF invoices for their orders but we didn't want them receiving a whole seperate ugly email with their invoice, so the fact it's just a nice simple link within their pre-existing order confirmation is amazing. We needed some assistance to get the templates set up and the support team were very helpful and quick to respond. Would highly recommend!!

Naturalmat

Jun 11, 2024  on Shopify

One of the best apps out there and the support team have been able to execute very complex requests for our store, which requires a lot of customisation. A lot of other app developers have mentioned and highly rate Order Printer Pro, and this says a lot!!! Well done team, keep up the good work.

Hard&Heavy

Jun 11, 2024  on Shopify

Super App super Support. Mir wurde rasch und kompetent bei meinen Problemen geholfen. Kann ich nur weiter empfehlen!

Yogo

Jun 11, 2024  on Shopify

I'm in a unique position to rate this app because we've had it for ELEVEN YEARS. This is a must-have app for billing, packslips, invoicing, etc. Shopify has never built this function and it never will (despite their 1.5 star app). Billing people in Quickbooks is a drag, just give up and use this app. - EASY - This is absolutely a set it up and forget it app. Get the Templates app, customize, then in this app, "add template" and select the one you bought. We use these for lots of reasons. - GREAT SERVICE - Excellent, available at all hours and really responsive and nice, they know their stuff. - LOOKS PROFESSIONAL - The templates are absolutely professional and you can also use their Order Printer Templates app to customize them with more style and pizzaz. (personally we like them to look serious because we mean business in the payment department) - RELIABLE. Eleven years and going. - REDUCE RISK - Less customs problems: we use these "blind" pack slips with no price on them to avoid any customs confusion internationally.

Little Prince Customs

Jun 09, 2024  on Shopify

I strongly recommend this app. The app is straight forward and watching the how to video in the beginning made using the app a breeze. The support team is what truly makes this a 10 star review (that is if I could). They are a dream to work with!! Jose and Lauro have helped me on different days and both were friendly, easy to work with and solved my request in a matter of minutes.

dutchadventurestore

Jun 09, 2024  on Shopify

Supersnel en supergoed geholpen door de klantenservice. Binnen een half uur orde op zaken gezet. Ik kan deze app absoluut aanraden! Thanks Valeria for your help!

L´Atlantique

Jun 05, 2024  on Shopify

Acabo de empezar a utilizar Order Print Pro y me parece realmente útil y fácil de implementar. Además, necesitaba eliminar el SKU del invoice y Lauro me ayudó súper rápido. Muy contenta!

Yatta Golf

Jun 03, 2024  on Shopify

Absolutely amazing support. Helped me build email invoice to my specs without additional cost. Perfect. Thanks so much!

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