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Customer reviews: Order Printer Pro: Invoice App

Reviews (1,703)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Customization Depot

Aug 26, 2024  on Shopify

Their support was prompt and professional. They customized the code to meet my nee in just a fews. Thip app will save a ton time David

Capital Badges

Aug 25, 2024  on Shopify

Valeria in support was fantastic. She was patient and fully supportive. Going the 'extra mile' to help us transition to Order Printer Pro. Many thanks Valeria.

STIIIZY Smokeshop Wholesale

Aug 20, 2024  on Shopify

Jose was incredibly quick and responsive to my inquiry. He was patient, informative, and guided me through the entire process seamlessly. I've been using this app across all my stores, and it's been a fantastic experience so far. Highly recommend!

Go Industrial

Aug 20, 2024  on Shopify

They were extremely quick and helpful, and this App is indispensable for our store environment. ie: we could not operate without it.

Spark & Bell

Aug 20, 2024  on Shopify

Great app, and even better customer support from my experience. The standard version is a bit 'manual' which means you will come face to face with the liquid templates if you want to tailor them. They do have a paid option that allows you to design without code, if this were standard it would get the full 5 stars.

WAW Suplementos

Aug 20, 2024  on Shopify

Acabo de descargar la aplicación y me funciona de maravilla. Como la plantilla no encajaba del todo con lo que yo buscaba me he puesto en contacto con el soporte técnico y me han contestado en cuestión de minutos y me han ayudado a hacer todos los cambios que necesitaba. Son unos cracks

Oliver Hemming

Aug 19, 2024  on Shopify

I love this app and the guys that run it are really responsive and fast. Usually if there is a limitation its down to shopify. They have helped us a lot with personalizing stuff, usually with 30mins of asking. Incredible customer service and great app.

Wrong Friends B2B

Aug 19, 2024  on Shopify

App works great, zero issues. Needed some help because we wanted to change a template and such a great customer support, just perfect. Many thanks!

Pureocean Nutrition

Aug 17, 2024  on Shopify

After I made my request, I received help very quickly and was immediately given solutions that worked perfectly. Very good support.

ESNTL STUDIO

Aug 14, 2024  on Shopify

Great support! Oscar helped me out with the some templates details - he explained everything in a easy way so the issue was solved quickly.

JSA Lighting

Aug 06, 2024  on Shopify

If you found this app, this is the one you need for anyone doing any type of B2B business or simply just sending PDF capabilities. I'm still new to Shopify and Jose was lightning quick to answer all my questions and support some custom changes I wasn't able to figure out on my own. Thank you to the team at Forsberg. I 've already implemented 2 other apps from this developer and strongly recommend those as well!

Old Town Soap Co.

Jul 31, 2024  on Shopify

Salome was amazing and so helpful! She knew exactly what the problem was and fixed it immediately! We love Order Printer Pro!!!

KryoCare+

Jul 31, 2024  on Shopify

Great app for printing invoices, The support is even better, fast respond time and they did help me to customize invoices according to my whises, recommend for sure, 10/10

AIMA ONLINE

Jul 30, 2024  on Shopify

Ich kann die App nur empfehlen! Insbesondere der Support ist atemberaubend! Mein zusätzliches Anliegen wurde innerhalb weniger Minuten geklärt.

HCL Clamping UK/Europe

Jul 29, 2024  on Shopify

great service and fast and helpful responses - both Nelvin & Valaria were amazing and sorted my issue quickly.

Isi Coffee

Jul 25, 2024  on Shopify

Nicht nur die App sondern auch das Team dahinter ist einfach Mega. Bei meinen kleinen Problemen und Sonderwünschen wurde mir sofort geholfen. Das geschah auch noch sehr schnell. Kann ich jedem empfehlen. Ich bin selber Anfänger bei Shopify, aber mit diesem wirklich sehr guten Support macht es wirklich Spaß mit der App zu arbeiten.

TempestOne

Jul 24, 2024  on Shopify

12 minutes, that's the time they needed to answer my 'ignorance' issue :-). I declared an issue that simply was a caching issue. 12 minutes later I got the detailed answer and my issue was solved. Speedy ? For sure !

Select Beauty

Jul 23, 2024  on Shopify

I have found the 'Order Printer Pro: Invoice App' to be an invaluable addition to my Shopify store. The app offers efficient automated delivery of customized invoices, receipts, and packing slips, significantly streamlining our order processing. Its robust features include multi-currency support, translations, and B2B capabilities, enhancing our ability to serve a diverse customer base. The customization options allow for professional, brand-consistent documentation. What truly sets this app apart, however, is the exceptional support team. Their expertise and responsiveness have been crucial in optimizing our use of the app.

VIVID

Jul 21, 2024  on Shopify

Ramon was able to solve my problem immediately and everything worked wonderfully afterwards. Super fast support. I can definitely recommend Order Printer Pro. Best regards Markus from Germany

Pflanzenretter.Shop

Jul 19, 2024  on Shopify

The customer service is wonderful. I have no coding experience myself and needed help several times to customize my template. I only have the free version and I got support each time with calmness and great kindness. My invoice looks exactly how I wanted it to look and it's only thanks to the wonderful team at this app. Thank you!!!

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