Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: Invoice App

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,367)

Overall rating

4.9

5

547
4

9
3
2

2
1

8

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Nasivent - Einfach Besser Atmen

Jun 02, 2025 on Shopify

Bisher gute App mit einem guten Funktionsumfang. Einzig die Anpassung der Rechnungsvorlage ist nicht einfach. Hier wäre es gut, wenn es auch B2B/B2C kombinierte Rechnungslayouts gebe, bei denen bei einem Reverse Charge Verkauf die entpsrechende VAT ID sowie der Reverse Charge Hinweis angezeigt werden. Oder bei einem Rechnungsverkauf die Bankverbindung mit angezeigt werden kann. Oder permanent mit drauf ist. Das ist noch die größte Schwäche des Programms, die Vorlagen. Praktisch wäre auch ein WYSIWYG Editior mit Bausteinen wie VAT ID, REVERSE Charge Hinweis, Bankverbindung anzeigen...Leider sind die Formulare auch so gestaltet, dass sie bei größeren Bestellungen einfach nur nach unten rutschen, anstatt eine neue Seite mit neuem Kopf mit Logo zu erzeugen. Dann fehlt mir noch die Möglichkeit, eigenes Briefpapier zu verwenden. Wenn ich die Rechnung mit LOGO speichere, dann kann ich mein Briefpapier nicht verwenden. Wenn ich das Logo weglasse, dann bekommt der Kunde eine email Rechnung ohne LOGO. Auch doof..Andere Stores lösen das so, dass man die Wahl hat, das man in emails mit Logo versenden kann und beim ausrucken ohne Logo (auf Briefpapier)...Wenn das noch umgesetzt würde, dann gibt es auch 5 Sterne....

Horizon Solutions

May 22, 2025 on Shopify

MYCHEM.CH

May 22, 2025 on Shopify

Easy setup and template edit. Fast and uncomplicated support. One thing we have not yet managed to do is to generate the labels in A6 format. in the preview the format fits, in the pdf it is again in A4 format. Not sure if that is an issue in the app or the printer. The support has a solution (https://help.forsbergplustwo.com/en/articles/3289768-printing-on-smaller-paper-a5-or-4x6) wich unfortunately we were not able to make it work with our template yet.

Les Tricots d'O

Apr 23, 2025 on Shopify

We have had some issues recently, most likely caused by changes in Shopify itself. The support team were very responsive and worked tirelessly to help resolve the issue which it now is.. Thank you

Compactor

Apr 14, 2025 on Shopify

Bonjour je n'arrive plus à avoir accès à mon compte et je ne comprends pas pourquoi. Pouvez-vous m'aider ? Merci beaucoup

The Library Ladder Company

Jan 21, 2025 on Shopify

App is working really well for our needs. I contacted the app via their chat function and they replied quickly. We needed a template changing and Haris who I dealt with was very helpful, and actioned the changes we needed immediately. Easy to deal with and answered our query fully

travelPrint4U

Jan 17, 2025 on Shopify

Sehr intuitiv in den Settings. Support antwortet sehr schnell und zielführend. Order Printer Pro? Gute Entscheidung!

EngineHouse Services LLC

Sep 02, 2024 on Shopify

We like that we can print orders out. The only down side to this we have noticed so far is that is doesn't transfer the notes in the same format they are written in on the Shopify draft. It just lumps everything into one paragraph. Otherwise it has helped us so far!

Spark & Bell

Aug 20, 2024 on Shopify

Great app, and even better customer support from my experience. The standard version is a bit 'manual' which means you will come face to face with the liquid templates if you want to tailor them. They do have a paid option that allows you to design without code, if this were standard it would get the full 5 stars.