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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Shopify

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (2,226)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Wagshal's

Nov 23, 2025  on Shopify

Luis was awesome. He walked me through and at times actually made the changes for me. Was extremely helpful.

Simply Hospitality

Nov 21, 2025  on Shopify

These guys are amazing. Saves me a lot of time from not needing to provide invoices to customers and the service is top shelf and they always seem to have someone online and available for tweaks and adjustments. Highly recommend.

The Brick Tile Company

Nov 21, 2025  on Shopify

Works perfectly for getting documents out of orders, quotes, invoices etc and the support has been outstanding on helping to customise templates specifically

Ruthless Rednecks

Nov 20, 2025  on Shopify

was great until the recent update. now we cant just download PDFs. they have to be emailed and extracted. terrible update

Dot & Dash Design

Nov 18, 2025  on Shopify

24x7 online support is amazing. A rarity for anywhere these days -- let alone a Shopify App company. Bravo!

Sanitätshaus-Online.Shop

Nov 17, 2025  on Shopify

Excellent Tool for creating any kind of documents which have some order and/or customer information pre-filled.

LED Addict

Nov 16, 2025  on Shopify

Order Printer Pro has been an absolute game-changer for our store. The templates look professional and integrate perfectly with our workflow. Automating invoice drafts has saved us so much time.

Cody Fresh Dog Food

Nov 16, 2025  on Shopify

Chelsea was able to solve my problem INSTANTLY! The app is great and fits exactly what I am looking for when it comes to creating a Packing Slip Template for a better customer experience.

Dextro Energy*

Nov 14, 2025  on Shopify

The app is easy to setup and does a good job in managing the invoices. The support is really fast, helpful and always responsive. Would reccomend this app.

BONE FROG AMMUNITION

Nov 14, 2025  on Shopify

This app works well. We've been using for years and if we've ever needed help the support team is always responsive. They've helped us through some customizations with success.

Tojtryk.dk

Nov 13, 2025  on Shopify

Would like to be able to split fullfillment orders. That is very important in my business and i need to change your app for another in the future.

Olga de Polga

Nov 13, 2025  on Shopify

Little bit pricey for doing exactly what shopify does natively, but its the only app to do so on draft orders so thats worth something

Noomi Bean Bags

Nov 13, 2025  on Shopify

We've been using this app for a few tears and it works great! Also, we've experienced friendly support when we needed it. Thanks guys!

Naky

Nov 13, 2025  on Shopify

Application très pratique pour gérer les factures et impressions. Les modèles sont propres et faciles à personnaliser. Ça me simplifie la gestion des commandes.

Al Shams Abayas

Nov 13, 2025  on Shopify

I love the app - our templates look very polished and professional. It definitely helps elevate our brand over the standard shopify templates.

Delight Naturals

Nov 13, 2025  on Shopify

Having customized invoices is so nice and they look so professional. Tying in platform icons (Amazon, Etsy, etc.) makes everything look polished, and easy for the customer to recognize their purchase (since we fulfill directly). We've been so happy with the usability and look. Highly recommend this app for making invoices easy and professional.

FloAdventure

Nov 11, 2025  on Shopify

J'ai eu affaire à un super assistant, qui à été très réactif et a su m'aider dans toutes mes demandes. Merci beaucoup Luis!

RC Engine Service

Nov 10, 2025  on Shopify

This app has been working very well for our business needs over the last year. It gives us a nice looking, full-sized invoice to provide to our customers. Whenever assistance has been needed, the support has been quick to our requests, and very easy to deal with overall. So far, so good!

Coloured Screws International Ltd

Nov 10, 2025  on Shopify

Great support team, very helpful and they resolve any problems you have very fast. They also try to do any coding you need for templates which is always greatly appreciated. I use the app every single day to print off delivery notes. We also use a feature to attached a link to order confirmations and shipping confirmations to allow our business customers to download invoices. They also allow you to edit invoices/delivery notes on the fly as you are printing them off which is helpful when shipping partial orders. Great app. Zero complaints.

ANNA'S

Nov 09, 2025  on Shopify

The Customer service at Order Printer Pro was 10/10 !! Chelsea helped me to navigate a change to our invoicing system and link required for our customers to download the new invoice from our confirmation email. I am very new to the app, and she was patient and understanding every step of the way.

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