Order Printer Pro: Invoice App logo

Customer reviews: Order Printer Pro: Invoice App

Reviews (1,617)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Prime Gastro

Jan 09, 2025  on Shopify

An excellent app with outstanding support! I’m incredibly impressed by how quick and effective their team is, even offering assistance on Sundays. Their dedication and professionalism are unmatched. Highly recommended!

Nitecore Store B2B

Jan 08, 2025  on Shopify

It is unbelievable that Shopify plus doesn't have PDF function and easy way to send customer receipts. Order Printer Pro solves both problem in an elegant way. The support is responsive as well.

homecabinets

Jan 02, 2025  on Shopify

Lauro was a great help to me, he responded very quickly! Perfect solution to all my problems! Highly recommend!

OH MALOU

Dec 31, 2024  on Shopify

Ich bin begeistert von der schnellen und kompetenten Unterstützung, die ich von Oscar erhalten habe. Er hat meine Anliegen sofort verstanden und sämtliche Probleme, auf die ich gestoßen bin, effizient gelöst. Besonders lange war ich auf der Suche nach einer App, die es ermöglicht, Rechnungen zu erstellen und diese automatisch an Kunden zu versenden. Diese App erfüllt genau diesen Zweck und hat mir bereits enorm geholfen. Ein besonders nützliches Feature ist die Möglichkeit, Rechnungen auch aus früheren Bestellungen zu generieren und diese problemlos als PDF zu speichern oder auszudrucken. Diese Funktion spart mir nicht nur Zeit, sondern erleichtert auch die Verwaltung meiner Abrechnungen erheblich. Der Preis von nur 10 Dollar im Monat ist unschlagbar. Ich habe viele andere Apps recherchiert, aber keine konnte mit den zusätzlichen Funktionen dieser App mithalten. Besonders beeindruckend ist, dass Kunden direkt bei Erhalt der Versandbestätigung die Rechnung sowie beispielsweise einen Retourenschein herunterladen können. Diese Funktion war vorher für mich nicht möglich und vereinfacht den gesamten Prozess enorm. Ein kleiner Kritikpunkt ist, dass einige Anpassungen in der App recht komplex sind und gelegentlich Programmierkenntnisse erfordern. Das kann für Nutzer ohne technisches Hintergrundwissen eine Herausforderung sein. Allerdings war der Support – in meinem Fall durch Oscar – so schnell und hilfreich, dass selbst diese Hürden leicht zu überwinden waren. Ein Wunsch für die Zukunft wäre die Möglichkeit, innerhalb der App direkt Versandlabels drucken zu können. Diese Funktion würde den Workflow noch effizienter machen und weitere externe Tools überflüssig machen. Insgesamt bin ich mehr als zufrieden mit der App und empfehle sie gerne weiter, vor allem für kleine Unternehmen oder Selbstständige, die eine zuverlässige und erschwingliche Lösung für ihre Rechnungsstellung suchen. Der Support ist herausragend, und die umfangreichen Funktionen sowie der faire Preis machen diese App zu einer der besten Optionen auf dem Markt.

LINKY WORLD

Dec 27, 2024  on Shopify

Merci beaucoup à toute l'équipe de Order Printer, José, Lauro et Oscar sont très à l'écoute et ont passé du temps à résoudre les problème que j'ai pu rencontré. Vous êtes vraiment une équipe formidable et performante. Merci. Vincent

HELMS PARIS

Dec 27, 2024  on Shopify

The app is easy to use. The service is amazing. Whenever I had a question about the layout or content of the invoice, the staff solved the problem immediately and perfectly. It was perfect.

RAMSIGN.COM

Dec 24, 2024  on Shopify

We have used the Order Printer Pro Invoice App for several years and find it very reliable and easy to use. In addition support is always highly responsive and competent. Today Oscar quickly modified one of our invoice templates with a smile and it works perfectly just the way we need it. This app is really great value - highly recomended!!!

Neglemakeriet

Dec 20, 2024  on Shopify

Super helpful technical support, doing everything to adjust to our needs! Loving this app, and the friendly and helpful service.

SupaDawg

Dec 19, 2024  on Shopify

This app has been such a big help in how we handle invoicing for our Shopify store! It’s intuitive and easy to use, making the process of generating invoices effortless. We were particularly impressed by the incredible support team, who went above and beyond to help us with some customizations, ensuring the templates perfectly fit our needs. Order Printer Pro is a must-have for anyone looking to simplify their invoicing process.

Fightshop des Ostens

Dec 19, 2024  on Shopify

Schnelle Antwort innerhalb von einer Minute. Mir konnte sofort weitergeholfen werden. Top Service, vielen Dank.

angelsmile

Dec 17, 2024  on Shopify

Big thank you to Salome who helped me quickly in my issue with my invoice link. I liked how she asked the right questions to help me fixing my issue. Really nice and easy to use app Thanks again, no everything works as expected!

Mideast Grocers

Dec 17, 2024  on Shopify

The billing is incredibly misleading. The pricing is based on the total number of Shopify orders, not just the orders processed through the app. When I raised this with support, they simply pointed me to an article about their pricing. Why not be upfront about it from the start instead of resorting to these bait-and-switch tactics? I wish Shopify would enforce clearer pricing structures with their developers. What difference does it make how many orders my store gets if I’m not even using the app? To make matters worse, support almost seemed to encourage me to leave a negative review.

Switchology

Dec 16, 2024  on Shopify

I just set up the app over the last few days and I really like how it integrates into Shopify and the power it gives me over the templates.

Kochschein

Dec 12, 2024  on Shopify

Sehr cool. Integration und Anpassung der Templates. Versand und export sehr einfach. Toller support.

ECO D.

Dec 10, 2024  on Shopify

Worked with Lauro to update my invoice. WOW he was a superstar!! Was so helpful having someone to chat through my invoice issues with in real time. He also re-wrote the code for me which was great as i have basic HTML code understanding. SO SO SO grateful for his help.

XS Connect

Dec 10, 2024  on Shopify

Order Printer Pro: A Must-Have for Streamlined Invoicing Order Printer Pro has revolutionised the way we handle invoicing on our Shopify store. It’s incredibly user-friendly, making it easy to generate professional invoices with just a few clicks. The app’s customisation options are extensive, allowing us to tailor our invoices to perfectly match our brand. We've been particularly impressed with the support team, especially Ramon. His expertise in coding and template editing has been invaluable in helping us create truly unique invoices. He's always quick to respond and goes the extra mile to ensure our needs are met. If you’re looking to streamline your invoicing process and elevate your brand, Order Printer Pro is the way to go.

eYGO

Dec 09, 2024  on Shopify

I had issues with the invoice template. Thanks to Oscar, who resolved the problem immediately and even included a video.

Baumann - Welt der Weine

Dec 09, 2024  on Shopify

Great app with many features which covers everything we needed. Also their staff support is amazing. Valeria helped us with some changes we wanted in a very fast time. I can recommend this app! Looking forward for the possibility to the new customer accounds and order status page.

FaMel Jewelry

Dec 08, 2024  on Shopify

Ich möchte alleine schon für den Kunden-Support 5 Sterne geben. Ich hatte ein Anliegen, was ich selbst nicht bearbeiten konnte. Habe spät Abends noch dem Support-Team geschrieben und mein Anliegen wurde direkt aufgenommen. Die Kollegin hat mich Schritt für Schritt durch den Prozess begleitet und stand geduldig und hilfsbereit an meiner Seite. Selten so einen tollen Support gesehen. DANKEE! Die freundliche Dame die mir geholfen hat hieß Vanessa, ein persönliches Dankeschön an Sie! Ich bin mir aber sicher, dass auch die anderen Mitarbeiterinnen und Mitarbeiter super lieb und hervorkommen sind.

Kmode Interiors

Dec 08, 2024  on Shopify

We have just tried out this app today and it seems like it will be a great fit for our business. The customer service is amazing.

Scroll to Top