Shopify Order cancellations apps 2025

BargainSDK: Name Your Price

$9-$349 / Month

Let Shoppers Make Offers, You Decide the Price. Simple Control Show more

BargainSDK: Name Your Price empowers businesses to put pricing flexibility in their customers' hands, allowing them to set their own price at checkout. This app seamlessly integrates with your existing discount strategies, offering options for automatic discounts or coupon-based reductions. Customize messages and set pricing limits to ensure the feature aligns with your brand's promotional goals. The intuitive Offer Dashboard enables easy management of submissions, allowing you to accept or reject customer offers individually or in bulk. The integration with automatic payments and order cancellations makes transaction management efficient and straightforward. BargainSDK enhances customer engagement and satisfaction by offering a personalized shopping experience.

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Customizable messages

Automatic discounts

Name your price

Offer management

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DTDC EConnect

(1.3/5)

3 Reviews

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Expand your business with DTDC Express & E-com based solutions Show more

DTDC EConnect is an intuitive app designed to streamline the fulfillment process for existing customers using Shopify. It seamlessly syncs Shopify order data with DTDC, enabling the creation of bookings and generation of AWB Numbers, ensuring efficient order handling. With the app, users can easily manage their orders by printing labels and canceling bookings directly from their Shopify dashboard. The app also integrates tracking links into the Shopify orders, allowing both sellers and customers to monitor shipment status effortlessly. DTDC EConnect is an essential tool for Shopify merchants looking to optimize their logistics operations, enhancing their order management and tracking capabilities. Whether you're printing labels or adding trackable links, this app simplifies the entire order fulfillment process for a smoother customer experience.

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Order sync

Manage order

Add tracking

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neetoChat

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Support your customers in real-time through live chat Show more

neetoChat is designed to enhance your customers' shopping experience by providing seamless support, ensuring they stay focused on their shopping journey. Often customers face roadblocks that require quick assistance, and neetoChat offers the ideal solution to help them get back on track effortlessly. The application boasts an intuitive and straightforward installation process, with no need for complex configurations, making it easy to set up in just a minute. Its user-friendly interface is supported by a simple Knowledge Base, ensuring that navigating through features is hassle-free for both you and your customers. With neetoChat, you can efficiently manage and view all orders directly from the chat support screen. It allows you to process refunds, modify shipping addresses, and handle order cancellations, restockings, and refunds with ease, all within the app's environment. This ensures a smooth operational workflow, ultimately enhancing customer satisfaction and boosting sales.

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Simple setup

Change shipping address

Order management

Real-time support

Manage cancellations

Hassle-free refunds

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Seamless integration

Real-time notifications

Instant updates

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Reverto : Return & Exchange

$9.99-$79.99 / Month

6.6

1 Reviews

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Easiest return, exchange & cancellations- happier customers Show more

Reverto is an innovative app designed to help users stay mindful and reflective in their daily lives. It offers a unique platform for journaling and meditation, providing guided prompts and exercises to enhance self-awareness and personal growth. The app features customizable settings to tailor the experience to individual needs, including mood tracking, gratitude logs, and progress visualizations. With its user-friendly interface, Reverto encourages consistent use, making it easy to integrate reflection into even the busiest schedules. Additionally, the app fosters a supportive community by allowing users to share insights and learn from others' experiences. Reverto is the perfect companion for anyone seeking to cultivate mindfulness and intentionality in their personal development journey.

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Easy returns

Automate refunds

Manage exchanges

Handle cancellations

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New craft ‑ Cancel Direct

$6.99 / Month

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Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.

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Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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Magic Order Cancellation

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Automated and One-click order refund & cancellation form Show more

Magic Order Cancellation is a user-friendly app designed to streamline the process of order cancellations and refunds for both businesses and their customers. With just a few clicks, customers can easily request a cancellation, while businesses have the flexibility to automatically or manually approve these requests. The app offers options for full or partial refunds and can even automatically restock cancelled items, reducing overhead and maximizing efficiency. A built-in order search feature simplifies finding specific orders, while in-app manual cancellation provides added control. Magic Order Cancellation also integrates seamlessly with order status pages, allowing customers to view and manage their cancellations directly. Customizable form text enables businesses to personalize the cancellation experience, including language and emoji preferences.

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Order status page

Automated refunds

One-click cancellations

Manual cancellation

Order search

Partial refunds

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OT : Easy Order Editing

3 Reviews

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Streamline order changes with real-time editing tools Show more

OT: Easy Order Editing, also known as OrderTweak, is an innovative app designed to optimize your Shopify store's efficiency by allowing seamless post-checkout adjustments to orders and shipping details. Tailored for small and medium-sized enterprises (SMEs), this app helps reduce cart abandonment and enhances customer satisfaction by allowing effortless updates directly from your Shopify dashboard. By integrating smoothly into your existing processes, OrderTweak provides a simple yet powerful solution for improving your store's operational efficiency and customer service. This app empowers businesses to stay agile and responsive in today's fast-paced market environment. With OrderTweak, anticipate fewer customer complaints and increased flexibility in order management, making it a valuable addition to any Shopify store focused on customer-centric service.

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Reduce cart abandonment

Shipping updates

Real-time editing

Order adjustments

Post-checkout edits

Flexible management

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AE: Order Editing & Upsell

$25-$200 / Month

9.1

208 Reviews

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Instant order editing for Shopify: update details, reduce support needs. Show more

The AE ‑ Account Editor App is an innovative tool designed to streamline post-purchase order editing for Shopify stores. It empowers customers by allowing them to make immediate changes to their orders, including updating shipping addresses, adjusting quantities, and correcting errors, all without the need to contact customer support. This capability significantly reduces delays and errors in order processing, leading to a more satisfying shopping experience. For businesses, the app translates to fewer support tickets and enhanced operational efficiency, resulting in happier customers and a decrease in post-purchase issues. The app is easily integrated with Shopify, ensuring a seamless transition and experience for both store owners and their customers. Its mobile-friendly interface further optimizes customer interactions, making it convenient for users to manage their orders on the go. Overall, the AE ‑ Account Editor App stands out as a valuable asset for retailers looking to improve their post-purchase customer service and operational efficiency.

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Shopify integration

Mobile-friendly interface

Reduce support tickets

Instant order editing

Self-serve tool

Update shipping addresses

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Nerissa

$30-$150 / Month

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Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.

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Seamless integration

Real-time notifications

Instant updates

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Customer Order Manager ‑ CZ

$5 / Month

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Empower customers to easily reorder and cancel orders. Show more

Customer Order Manager ‑ CZ is a Shopify app designed to streamline order management for merchants focusing on efficiency. This app allows customers to easily reorder or cancel their purchases directly from the thank-you page, significantly reducing the need for customer service interventions. By simplifying these tasks, the app enhances customer satisfaction and improves post-purchase experiences. It helps merchants drive sales and boost customer retention, making it a valuable addition to any online store. With features like seamless one-click reordering, straightforward order cancellations, and real-time order updates, Customer Order Manager ‑ CZ ensures a user-friendly experience for both merchants and customers. The intuitive dashboard further simplifies order management, creating a seamless and loyal shopping experience.

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Real-time order updates

User-friendly dashboard

Seamless reordering

Simple order cancellation

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Order Alert WhatsApp AI

$4.99-$34.99 / Month

9

1 Reviews

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Automate WhatsApp order notifications for transparency and enhanced customer communication.

Automated notifications

Flexible configuration

Seamless installation

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Wizy Return & Cancel Order

$14.99-$249.99 / Month

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Manage your return & cancel requests in one place Show more

Wizy Return & Cancel Order is an intuitive app that empowers customers to effortlessly manage their return and cancellation requests right from their account pages. This user-friendly solution allows customers to initiate refunds, exchanges, or cancellations without needing to contact the merchant directly, enhancing the overall shopping experience. For merchants, Wizy simplifies the management of these requests, streamlining the process and saving valuable time and effort. The app's centralized interface allows businesses to oversee all requests on a single screen, ensuring efficient handling of customer inquiries. Additionally, Wizy supports localization, improving user experience across diverse customer bases. By gaining insights into return reasons, merchants can better understand customer needs and optimize their services accordingly.

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Order cancellation

Self-managed returns

Easily request refunds

Single-screen management

Return reasons collection

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EOE ‑ Easy Order Editing

$9.99-$299.99 / Month

8.2

10 Reviews

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Let Customer edit their orders : cancel, upsell, refund, etc. Show more

Order Editing Post Purchase is a powerful Shopify app designed to enhance customer flexibility by allowing post-checkout order modifications. It enables customers to update shipping details, change product variants, or adjust quantities without needing to cancel or refund their purchases, thereby improving customer satisfaction and reducing the need for customer support interventions. The app also supports detailed tracking of all order changes for better accuracy and efficient management. Store owners using manual payment capture methods should note that secondary payments from edited orders may require separate capture. By streamlining order adjustments, the app helps minimize cancellations and enhances the overall customer experience on your Shopify store.

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Edit order details

Enhance satisfaction

Update shipping info

Track order changes

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PostFIX

$10 / Month

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Control orders post-purchase with self-service edits and cancellations. Show more

PostFIX is a powerful app designed to enhance the post-purchase experience for online shoppers by integrating seamlessly with your store's order status page. It empowers customers with self-service options, significantly reducing the need for direct interaction with customer support. With features such as editing shipping addresses and canceling orders directly on the order status page, customers can make necessary adjustments with ease and confidence. This not only streamlines the shopping experience but also alleviates the burden on your customer service team by decreasing the volume of manual order modifications. Merchants benefit from a more efficient order management process while boosting customer satisfaction and trust. Overall, PostFIX delivers a win-win solution, enhancing both operational efficiency and shopper convenience.

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Seamless integration

Order cancellations

Edit shipping details

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Futwork: Address Identify

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AI-driven app to verify addresses and prevent delivery failures. Show more

Futwork: Address Identify is an innovative application designed to enhance the accuracy and reliability of address entries, particularly in the Indian context. Leveraging advanced AI algorithms, the app identifies and flags low-quality, incomplete, or potentially fake addresses, effectively minimizing the risk of failed deliveries. This is especially beneficial for cash-on-delivery (COD) orders where address accuracy is crucial. Futwork assigns a delivery score to each address, enabling businesses to assess and manage delivery risks efficiently. To further refine address accuracy, the app offers tele-calling services where agents verify and enhance address details before dispatch. This comprehensive approach ensures higher success rates in deliveries, saving both time and resources for businesses. Ultimately, Futwork: Address Identify serves as a vital tool in streamlining logistics operations and improving customer satisfaction.

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Ai risk assessment

Address verification

Tele-calling refinement

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Store Bot AI – Smart Assistant

$19.99-$99.99 / Month

1 Reviews

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"Automated 24/7 chat support with personalized suggestions and performance insights." Show more

Store Bot AI – Smart Assistant is a cutting-edge tool designed to revolutionize customer support for online stores through AI-powered chat technology. It seamlessly handles product inquiries, order tracking, and cancellation requests, providing instant replies and personalized product suggestions to enhance customer engagement. With 24/7 availability, the app ensures that customers always receive prompt assistance, improving overall satisfaction and store experience. Merchants can access detailed statistics on chatbot performance, including total chats, unique customer interactions, and average replies. Performance analytics are presented through intuitive 30 and 90-day graphs, enabling merchants to assess impact and make informed decisions for optimization. Store Bot AI streamlines customer service operations, freeing up time for merchants to focus on growing their businesses.

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Performance insights

Engagement boost

24/7 availability

Instant replies

Personalized suggestions

Automated chat support

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Dodge Print

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Effortlessly manage listings, sync orders, and handle cancellations across stores.

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Ordertracker ‑ Track & Upsell

$9-$99 / Month

(4.5/5)

54 Reviews

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Upsell, Order Tracking, Track Order, Order Lookup, Tracker Show more

Ordertracker ‑ Track & Upsell is an intuitive app designed to enhance your store's order tracking capabilities by integrating a fully customizable order tracking page and a handy track order button on the order status page. It offers a comprehensive order lookup form that allows tracking regardless of the courier, and ensures clarity by replacing complex Chinese parcel tracking events and customs clearance events with generic phrases. This feature-rich app supports tracking from over 1200 couriers, providing detailed analytics for improved delivery times. The app not only simplifies the tracking process for customers but also aids store owners in optimizing shipping efficiency. With automatic order status masking for parcels originating from China, Ordertracker maintains seamless communication. It's an essential tool for businesses aiming to enhance shopper experience while boosting operational insights.

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Customizable tracking page

Delivery analytics

Order lookup form

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Rush - Order Tracking & EDD

$9-$199 / Month

7.7

314 Reviews

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Order Tracker, Track Package, Delivery Tracking, Order Status Show more

Rush - Order Tracking & EDD is a powerful app designed to enhance the post-purchase experience by providing a seamless delivery tracking system that reduces customer anxiety and fosters loyalty. The app automatically matches shipments with carriers, ensuring accurate tracking and updates across more than 1,300 carriers. Users can create attractive "Track My Order" pages and automate SMS and email notifications, keeping customers informed at every stage of the delivery process. By integrating opportunities for upsells and cross-sells throughout the delivery journey, Rush opens potential new revenue channels for businesses. Additionally, the app offers customization options for tracking pages, allowing businesses to include estimated delivery dates and improve customer confidence. Features such as AI-powered delivery predictions and integrations with platforms like Klaviyo and Yotpo SMSBump further boost the app's capability. With comprehensive support, including onboarding assistance and 24/7 availability via Slack, Rush ensures a smoother, more profitable delivery experience.

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Carrier integration

Email notifications

Estimated delivery date

Upsells & cross-sells

Branded tracking pages

Sms notifications

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Shopify Order cancellations apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 4 Apps

BargainSDK: Name Your Price

DTDC EConnect

neetoChat

Nerissa

Reverto : Return & Exchange

New craft ‑ Cancel Direct

Magic Order Cancellation

OT : Easy Order Editing

AE: Order Editing & Upsell

Nerissa

Customer Order Manager ‑ CZ

Order Alert WhatsApp AI

Wizy Return & Cancel Order

EOE ‑ Easy Order Editing

PostFIX

Futwork: Address Identify

Store Bot AI – Smart Assistant

Dodge Print

Ordertracker ‑ Track & Upsell

Rush - Order Tracking & EDD