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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (413)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

OMNI¹

Sep 25, 2025  on Shopify

So happy I found this app. Amazing support by Lulla and David – they are able to customize a lot of things. The app gives a ton of control and I'm very excited to see how this will affect AOV and conversions.

Dnatural

Sep 25, 2025  on Shopify

Vivian a su m'expliquer rapidement les fonctionnalités de l'application, un grand merci à elle ! J'aime beaucoup l'application !

GolfClubs4Cash

Sep 25, 2025  on Shopify

Just testing this sticky cart to replace the one we use on the live site and had a couple of design questions. Vivian in their support team resolved everything in 5 minutes, including custom CSS. Great team to deal with and a great sticky cart app.

Fellverliebt

Sep 23, 2025  on Shopify

Great app, very easy to use. A small error caused by another app was immediately fixed by Lulla and the developer David. They were both extremely friendly and helpful throughout the process. Truly a wonderful app and an amazing team. Many thanks to Lulla and David!

Glow & Bloom

Sep 16, 2025  on Shopify

I’ve had such a great experience with the Opus app, but what really impressed me the most was the amazing support team. A huge thank you to LULLA and KHANG – they immediately understood where the problem was and patiently guided me through it. The issue turned out to be on my side (I wasn’t logged in with the correct email ), but they were so kind and patient while waiting for me to sort that out. Once I gave them access, they fixed everything super quickly. What I loved most was the speed and ease of communication – no unnecessary formalities or endless emails. Just a respectful, friendly, and straight-to-the-point approach that made the whole process smooth and stress-free. I honestly couldn’t be happier with the support I received – it makes me even more confident in using Opus long-term!

Gote.club

Sep 13, 2025  on Shopify

Crazily good customer support. Super amazing. Definitely recommending this. Super affordable for their premium version as well for what you're getting compared to others. Super BIG THANK YOU to Vivian and Lulla for everything!

Superfoods Company

Sep 12, 2025  on Shopify

Great app! Works nicely with quantity breaks. Lulla and Mia were a huge help to get some fine details (appearance and features) working.

SCRATCH BE GONE

Sep 11, 2025  on Shopify

Great app with good price point comparing to similar apps in the space. Good customer service and most importantly it doesn’t conflict with other apps you have installed for your cart drawer, its a must have for any ecom store imho!

Ayahuasca Community Fellowship

Sep 11, 2025  on Shopify

Lulla, who assisted me was prompt, kind and knowledgeable. The app looks great and functions great as well! Thank you Opus Cart and team!

The Beat Lab

Sep 11, 2025  on Shopify

Great app and amazing customer support, Vivian and Ryan have been very supportive and have fulfilled all my custom requests. They fixed all my issues promptly. Thank you so much!

Jumping® Fitness

Sep 10, 2025  on Shopify

This app has everything we were looking for. The design is neat and user-friendly, and the support team is incredibly helpful. We needed several custom adjustments in the code, and they took care of every single one for us. We couldn’t be happier and highly recommend it to anyone looking for a reliable upsell solution.

Vape & CBD Outlet

Sep 09, 2025  on Shopify

Great and fast support, LULLA the support agent was able to pass on my issues to KHANG in the dev team and they resolved my issues very quickly

Società Anonima

Aug 28, 2025  on Shopify

i have just installed. good interface. support team (vivian) was very helpful in getting styles as i wanted them and clarifying upsell rules.

Wheelyshop

Aug 26, 2025  on Shopify

Very helpful and friendly support which helped us with all the questions we had regarding the settings. Special thanks to LULLA and DAVID for all the support :)

Baby Doo

Aug 24, 2025  on Shopify

Big Thanks to Lulla and david! Every adjustment that i wanted was fixt within minutes. Really thankfull!

Pate State Material

Aug 21, 2025  on Shopify

By far the best cart upsell app I've used. Very flexible customization - design and functionality. No-nonsense settings to make upsells work. Also, the support is stellar. They're friendly, fast, and help fix things. Special thanks to Lulla and Vivian - you've been very helpful!

Nabi Polewear

Aug 19, 2025  on Shopify

Nice app and customer service is amazing. They helped me editing the code to personalize it:) THANK YOU

The Hay Experts

Aug 15, 2025  on Shopify

Great app - good options on the free version and costs reasonable for the enhanced version. Support very responsive and helpful - our thanks to Lulla especially who was very patient and helpful with our newbie attempts at setting things up! Good app - keep up the good work!

Dermaboosts

Aug 10, 2025  on Shopify

Amazing app and its free!! A big thank you for LULLA and dev DAVID for supporting me in the late hours!

épure paris

Aug 09, 2025  on Shopify

These guys are so fast and helpful, fixed my cart problems in a few hours! Thanks to LULLA & VIVIAN & dev MIA ;-)

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