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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (396)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Società Anonima

Aug 28, 2025  on Shopify

i have just installed. good interface. support team (vivian) was very helpful in getting styles as i wanted them and clarifying upsell rules.

Wheelyshop

Aug 26, 2025  on Shopify

Very helpful and friendly support which helped us with all the questions we had regarding the settings. Special thanks to LULLA and DAVID for all the support :)

Baby Doo

Aug 24, 2025  on Shopify

Big Thanks to Lulla and david! Every adjustment that i wanted was fixt within minutes. Really thankfull!

Pate State Material

Aug 21, 2025  on Shopify

By far the best cart upsell app I've used. Very flexible customization - design and functionality. No-nonsense settings to make upsells work. Also, the support is stellar. They're friendly, fast, and help fix things. Special thanks to Lulla and Vivian - you've been very helpful!

Nabi Polewear

Aug 19, 2025  on Shopify

Nice app and customer service is amazing. They helped me editing the code to personalize it:) THANK YOU

The Hay Experts

Aug 15, 2025  on Shopify

Great app - good options on the free version and costs reasonable for the enhanced version. Support very responsive and helpful - our thanks to Lulla especially who was very patient and helpful with our newbie attempts at setting things up! Good app - keep up the good work!

Dermaboosts

Aug 10, 2025  on Shopify

Amazing app and its free!! A big thank you for LULLA and dev DAVID for supporting me in the late hours!

épure paris

Aug 09, 2025  on Shopify

These guys are so fast and helpful, fixed my cart problems in a few hours! Thanks to LULLA & VIVIAN & dev MIA ;-)

Brombach GmbH

Aug 08, 2025  on Shopify

Very good app and excellent support. They were able to solve all my problems quickly and according to my wishes. Special thanks go to Lulla and Mia. I highly recommend this app.

Spirit of Persia

Aug 07, 2025  on Shopify

Perfect App. There are so many things to chose. I love it. The support helps emmidiatly too. 5 Stars with love

EMPOWERED GAMING COMPUTERS

Aug 04, 2025  on Shopify

Super flexible, they built me a custom pop up for my cart without any hesitancy, Vivian and lilla responded super quickly to my messages, and all customizations were done in under 2 hours If you want flexibility, opus is your go to

Zenit Performance Nutrition

Aug 02, 2025  on Shopify

Must have app for everyone who uses cart drawer option. Highly customizable, but still very friendly to use. I needed assistance for a specific question, and LULLA helped me instantly. Recommend 100%!

LumiBoard

Aug 02, 2025  on Shopify

It is a great app. The cart drawer actually looks nice and you can customize it as much as you want. The customer service is really helpful, especially LULLA & VIVIAN & dev MIA. I had a great experience with them so far.

AvalGlass

Jul 25, 2025  on Shopify

The app itself works smooth, it provides a great overall experience. Also I want to mention Lulla and Mia, they did an amazing job helping me set everything up. Super professional, quick, and clear. Really appreciated the assistance! Would recommend.

Monolith Shop GmbH

Jul 19, 2025  on Shopify

Perfect App, perfect for every person love a good shopping expirience! Vivian's support is incredible!! So fast and friendly! Only can say WOW

Clothilde Paris

Jul 16, 2025  on Shopify

très bonne alternative gratuite ! Le panier fonctionne nickel, le support est très réactif. 5/5

CauCawa - Ehrlicher Kakao

Jul 15, 2025  on Shopify

The App does excatly what it should and you can customize everything! The support team was very quick to help with some smallere CSS questions and was very quick to respond - all done in a matter of minutes! thank you Katie and Ryan!

RealFood

Jul 15, 2025  on Shopify

I’ve had an amazing experience with Opus and especially with their support team. Vivian went above and beyond to help us with a very specific use case involving hidden rewards and multiple free gift tiers. She was not only knowledgeable and responsive, but also incredibly patient and solution-oriented. Thanks to her guidance, we were able to implement a custom setup that fits our marketing vision perfectly. If you’re looking for a flexible cart and rewards system backed by a great support team, I highly recommend Opus. And if you get the chance to work with Vivian — you’re in great hands!

Ahura "Vibes"

Jul 13, 2025  on Shopify

I just downloaded the app and I couldn't be happier. It's useful for any level I'm at, whether testing or more advanced. Plus, Lulla from support is helping me at all times as if she were right there by my side. I feel very grateful.

Rebel Tide

Jul 12, 2025  on Shopify

I want to leave a huge thank you to Lulla and our dev Mia! They helped me at every moment from the very beginning, quickly solved all the issues and questions I had with my store and theme, and didn’t spare any effort to provide me with fast and efficient support. The app itself is incredible! it gave me everything I was looking for, and with their help, my cart is now exactly how I wanted it! I’m really impressed and highly recommend both the app and their amazing team.

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