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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Shopify

Reviews (475)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Wear Sparks

Dec 21, 2025  on Shopify

I noticed fewer abandoned carts after switching to this drawer. Customers can see all their items clearly, adjust quantities, and add recommended products without leaving the page. It creates a smoother flow.

OldSoulThreads

Dec 18, 2025  on Shopify

The drawer feels modern and smooth, and customers seem to like the new layout. I’ve seen more interactions with recommended products, especially on mobile. Simple app, but very effective.

Bold Ink Threads

Dec 17, 2025  on Shopify

Setting up upsell rules was simple. The suggested products show up instantly and don’t feel pushy, which helps customers add more to their cart.

Pure Practice

Dec 17, 2025  on Shopify

Vivian really went above and beyond getting the drawer just right on our website - we had a lot of little tricky things we wanted down and she was right onto it. Would highly recommend!

Drip Vista

Dec 16, 2025  on Shopify

Great app for boosting revenue before checkout. The free-gift and add-on items display beautifully, and everything loads instantly on mobile.

Vibe Tee Nation

Dec 16, 2025  on Shopify

I was worried it might slow down my store, but it’s very light and quick. The upsell offers look natural and help customers find more items.

HypeCrazeTee

Dec 16, 2025  on Shopify

This app loads fast, even on mobile. The free-gift and add-on items show up clearly and look very nice.

Tee Hivey

Dec 16, 2025  on Shopify

I didn’t expect such a big difference, but this cart drawer works great. Customers actually add more items after seeing the suggestions, GOOD APP!

Popkle

Dec 15, 2025  on Shopify

The Opus Team support is fast, accurate, and truly amazing. I reached out about a cart bubble icon issue, and they went above and beyond by fixing additional issues as well. They are an outstanding team, and the app itself is excellent. Thanks!!!

Flex Rush Tees

Dec 14, 2025  on Shopify

I like that I can change the layout and colors easily. The upsell products look good on both desktop and mobile, and they convert better than what I used before.

Giftella Box

Dec 11, 2025  on Shopify

This app completely changed how my store handles pre-purchase offers. The cart drawer looks polished, customers interact with it far more than before, and the upsell suggestions feel natural rather than pushy. Within days, I saw more add-to-carts and a noticeable lift in average order value. Definitely one of the most effective updates I’ve made.

furryfect

Dec 05, 2025  on Shopify

I had Lulla and Mia work together to fulfil my request of a colour change, they were both very nice and worked fast. I had a very quick response and am very pleased with the apps customer service they can code anything you need thanks gyals :)

Ásgarðr

Nov 28, 2025  on Shopify

I recently experienced an issue where discounts were not showing correctly in the cart when adding bulk products from my custom-built page. Even though it happened right before Black Friday — one of the busiest times of the year — the Opus Cart support team responded incredibly fast and resolved the problem quickly. I’m genuinely impressed with their efficiency, professionalism, and willingness to help, even under pressure. Excellent support — highly recommended!

Barknlicious Australia

Nov 22, 2025  on Shopify

I’m really impressed with the Opus Cart Drawer & Cart Upsell app! It’s simple, clean, and super easy to use—perfect for my small business. The features work exactly as I need without any unnecessary complexity. What truly stood out was the support. Vivian and the developer David helped me out on a Saturday evening, which is absolutely exceptional customer service. They quickly understood what I needed and solved everything with patience and professionalism. Thanks again guys!

Deals By Winley

Nov 21, 2025  on Shopify

super help with VIVIAN and developer DAVID they made 100% what i expected super cool help i asked many customization according to my wish without any hesitation they did i'm glad i choose

heybee

Nov 20, 2025  on Shopify

best cart drawer app I've used. Very customizable and great, fast support for CSS custom code. Vivian is really taking care!

Savvy Pet

Nov 20, 2025  on Shopify

Vivian and Mia did a fantastic job doing customizations to the upsells after I reached out to them. Only took them 30 minutes to make the changes I needed! Thank you!

easybuy-shop

Nov 18, 2025  on Shopify

Awesome support! They responded really fast and helped me perfectly. The app is amazing — I can really recommend it!

Jewellery With Love

Nov 14, 2025  on Shopify

the app is very nice, very fast to load and offer many customisation at a very reasonable price. Customer service is also very helpful.

Weya

Nov 14, 2025  on Shopify

Fantastic support! Fast, easy and flexible! Will definitely use this app for more of my Shopify stores. Big thanks to VIVIAN, LULLA and AYLIN!

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