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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Shopify

Reviews (432)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Yandus3D

Oct 23, 2025  on Shopify

Intuitive Bedienung und alles was man für seinen Shop im Bereich "Warenkorb" braucht. Top!! Vielen Dank auch an LULLA und MIA für den großartigen Support! :)

Mostly Music

Oct 22, 2025  on Shopify

We so grateful for the amazing support from LULLA and MIA They were incredibly kind, patient, and helpful throughout the whole process. The app works beautifully and it’s clear the team truly cares about their users. Thank you for making my experience so wonderful!

Popsical Malaysia

Oct 20, 2025  on Shopify

We run a large Shopify store with heavy traffic, especially during peak seasons like this. Finding Opus has been a real blessing - it’s fast, clean, and super easy to use even at scale. The upsells work amazingly well, and what stands out most is their support team, which is always there, responsive, and willing to help with anything anytime. Highly recommend!

foreverLily.de

Oct 19, 2025  on Shopify

Really nice tool to boost the AOV and CVR by creating more urgency and showing more products. They even customize specifcially on your needs. Lulla and David helped me with that.

CommanderNutrition

Oct 18, 2025  on Shopify

Do not install this app! It's completely useless and doesn't even work properly as advertised. To make matters worse, after I uninstalled this broken app, it has left junk code behind in my theme files. Now, every single order I receive has an annoying and unwanted 'opus cart detail' in the 'additional details' section. This is incredibly frustrating and unprofessional. An app should, at the very minimum, have a clean uninstall process. This one fails at its basic function and fails at being removed. Now I have to waste my time manually editing my theme's code to remove the mess this app created. Avoid this app at all costs.

FidgetLab

Oct 15, 2025  on Shopify

Very responsive and professional team! They quickly implemented my suggestion, and the new feature works perfectly on my website. I really appreciate their efficiency and dedication highly recommend!

Ogoneko

Oct 09, 2025  on Shopify

Needed help several times and each time they fix my problems immediately. Big thank you to support employe Vivian and developer Mia. <3

UrbanLaws

Oct 07, 2025  on Shopify

Thank you, they helped me exactly the way I wanted. I hope they continue to grow even more — especially Beeter from customer support and Mia from the developer team, they were really helpful. Keep it up!

Tygra Clothing

Oct 05, 2025  on Shopify

Absolutely fantastic experience! The support was quick, professional, and super helpful. They guided me through everything step by step and made sure I understood all the changes. Highly recommend working with them—thank you for your amazing help!

Boldvision

Oct 02, 2025  on Shopify

Great experience with BEETER! Big thanks to Mia for the amazing support today – super helpful and professional.

Cozee Clean

Oct 01, 2025  on Shopify

I’m genuinely impressed with the support I received from Lulla and Mia. Both of them were extremely dedicated, responding quickly and always taking the time to explain everything clearly.

Patitas y Patotas

Oct 01, 2025  on Shopify

El soporte técnico ha sido muy profesional y han respondido muy rápido brindándome una solución al problema que tenía. Lulla ha sabido derivar bien mi requerimiento y David lo ha podido resolver en tiempo record, Muchas gracias

omnial

Sep 26, 2025  on Shopify

I have never see such a good support! I can highly recommend this app, especially because of the excellent customer support from Mia Dev and Lucas from Shopify.

OMNI¹

Sep 25, 2025  on Shopify

So happy I found this app. Amazing support by Lulla and David – they are able to customize a lot of things. The app gives a ton of control and I'm very excited to see how this will affect AOV and conversions.

Dnatural

Sep 25, 2025  on Shopify

Vivian a su m'expliquer rapidement les fonctionnalités de l'application, un grand merci à elle ! J'aime beaucoup l'application !

GolfClubs4Cash

Sep 25, 2025  on Shopify

Just testing this sticky cart to replace the one we use on the live site and had a couple of design questions. Vivian in their support team resolved everything in 5 minutes, including custom CSS. Great team to deal with and a great sticky cart app.

Fellverliebt

Sep 23, 2025  on Shopify

Great app, very easy to use. A small error caused by another app was immediately fixed by Lulla and the developer David. They were both extremely friendly and helpful throughout the process. Truly a wonderful app and an amazing team. Many thanks to Lulla and David!

Glow & Bloom

Sep 16, 2025  on Shopify

I’ve had such a great experience with the Opus app, but what really impressed me the most was the amazing support team. A huge thank you to LULLA and KHANG – they immediately understood where the problem was and patiently guided me through it. The issue turned out to be on my side (I wasn’t logged in with the correct email ), but they were so kind and patient while waiting for me to sort that out. Once I gave them access, they fixed everything super quickly. What I loved most was the speed and ease of communication – no unnecessary formalities or endless emails. Just a respectful, friendly, and straight-to-the-point approach that made the whole process smooth and stress-free. I honestly couldn’t be happier with the support I received – it makes me even more confident in using Opus long-term!

Gote.club

Sep 13, 2025  on Shopify

Crazily good customer support. Super amazing. Definitely recommending this. Super affordable for their premium version as well for what you're getting compared to others. Super BIG THANK YOU to Vivian and Lulla for everything!

Superfoods Company

Sep 12, 2025  on Shopify

Great app! Works nicely with quantity breaks. Lulla and Mia were a huge help to get some fine details (appearance and features) working.

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