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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (383)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Monolith Shop GmbH

Jul 19, 2025  on Shopify

Perfect App, perfect for every person love a good shopping expirience! Vivian's support is incredible!! So fast and friendly! Only can say WOW

Clothilde Paris

Jul 16, 2025  on Shopify

très bonne alternative gratuite ! Le panier fonctionne nickel, le support est très réactif. 5/5

CauCawa - Ehrlicher Kakao

Jul 15, 2025  on Shopify

The App does excatly what it should and you can customize everything! The support team was very quick to help with some smallere CSS questions and was very quick to respond - all done in a matter of minutes! thank you Katie and Ryan!

RealFood

Jul 15, 2025  on Shopify

I’ve had an amazing experience with Opus and especially with their support team. Vivian went above and beyond to help us with a very specific use case involving hidden rewards and multiple free gift tiers. She was not only knowledgeable and responsive, but also incredibly patient and solution-oriented. Thanks to her guidance, we were able to implement a custom setup that fits our marketing vision perfectly. If you’re looking for a flexible cart and rewards system backed by a great support team, I highly recommend Opus. And if you get the chance to work with Vivian — you’re in great hands!

Ahura "Vibes"

Jul 13, 2025  on Shopify

I just downloaded the app and I couldn't be happier. It's useful for any level I'm at, whether testing or more advanced. Plus, Lulla from support is helping me at all times as if she were right there by my side. I feel very grateful.

Rebel Tide

Jul 12, 2025  on Shopify

I want to leave a huge thank you to Lulla and our dev Mia! They helped me at every moment from the very beginning, quickly solved all the issues and questions I had with my store and theme, and didn’t spare any effort to provide me with fast and efficient support. The app itself is incredible! it gave me everything I was looking for, and with their help, my cart is now exactly how I wanted it! I’m really impressed and highly recommend both the app and their amazing team.

Piuma Bianca

Jul 11, 2025  on Shopify

Outstanding support from Katie and Lulla! They helped resolve several issues and even took care of some personal customization requests I had. Hands down the best cart app I’ve used!

SatNavWorld

Jul 10, 2025  on Shopify

I've experiemented with a few cross sell apps and this is by far the most feature rich. I had a couple of changes that I needed and Lulla and the support team were very responsive and friendly.

None Like Us

Jul 10, 2025  on Shopify

The app works well, performs as expected given that I am on the free plan, there are a good amount of things that are available for stores like mine despite only being on the free version, so I am happy about that. They also have a great support team, I wanted to change something specific, asked them for help to which Katie and Ryan quickly helped me sort out exactly what I wanted. Props to them!

Oohso™ Cute Jewelry - Twoja Personalizowana Biżuteria

Jul 07, 2025  on Shopify

I've been using OPUS since it was a startup, and I can confidently say it’s the best cart app I’ve ever worked with. Over the months, as my business grew and my needs evolved, OPUS kept improving right alongside me. I haven't found another cart app that comes close to meeting my store’s specific requirements — and believe me, I’ve tried a few. What truly sets OPUS apart is not just the functionality, but the incredible support team behind it. A special shoutout to Katie, David, and Lulla — they’re always available, providing prompt, helpful feedback, and going above and beyond to assist whenever needed. Since my store sells personalized products, setting up and optimizing the cart required extra attention and customization. The OPUS team handled this flawlessly, tailoring solutions that worked perfectly for my unique setup. If you’re on the fence about which cart app to choose for your Shopify store, don’t hesitate — go with OPUS. It’s powerful, reliable, and backed by a team that genuinely cares about your success. I simply love it!

Luma

Jul 04, 2025  on Shopify

Banger App. It has really everything you need from custom css to even custom skript where you can hire a dev team to get that done. Lulla helped me out of the trenches real moggerina she does a great job

Christmas Count

Jul 01, 2025  on Shopify

Amaazing very fast support from LULLA and David, within minutes we had a fix and solution - great app!!

Beskinn

Jul 01, 2025  on Shopify

Really love this app! Super easy to set up upsells and bundles, took me like 10 minutes. The pop-ups look clean and fit well with my store, and I can see exactly how much extra sales they bring in. It helped me increase my average order value without slowing down my checkout. Support is also quick and helpful whenever I need something. Highly recommend if you want to get more out of your Shopify store without any complicated setup!

Ell Soll Fashion

Jul 01, 2025  on Shopify

Great app! One of the best support teams. They solved me a little issue with codding within seconds. The upsell cart is one of the smoothest in this category.

CIPHER SPACES

Jun 30, 2025  on Shopify

This cart recommendation app has been very effective for our store. A special thanks to Katie for her patient and helpful support during setup—she made the integration process smooth and stress-free.

Eden Life Organics

Jun 24, 2025  on Shopify

Just started using the app and love the customization! I've used other Upsell cart drawers and this interface is more friendly, more customizable, and the service is top notch! Thanks Lulla, Vivian, and Mia - you're amazing!!!

Monks Bouffe

Jun 23, 2025  on Shopify

Opus cart upsell is good. Its has many options to help suit it to your needs. The Opus team also helps you with modifications. The pricing is reasonable as well. The only drawback is the analytics sometimes aren't tracked well.

Scents Creation

Jun 22, 2025  on Shopify

Outstanding Support – Huge Thanks to Katie & Lulla! The app itself is super intuitive and does exactly what it promises — but what really stood out to me today was the exceptional support. I had a few custom implementation questions and both Katie and Lulla went above and beyond to help. They were fast, knowledgeable, and genuinely cared about solving my issue — not just giving a generic answer. It’s rare to find support this good, and they made the entire experience smooth and stress-free. Massive shoutout to Katie & Lulla — you two are rockstars! Highly recommended — both the app and the amazing team behind it.

VELUMA

Jun 22, 2025  on Shopify

This is hands down the best app out there! The support is absolutely outstanding – no matter when you reach out, someone is always there to help, and they truly go above and beyond to make sure you're satisfied. I'm deeply grateful to Lulla, Vivian, and the entire dev team. You're doing an amazing job – thank you for being there!

mutukishop

Jun 17, 2025  on Shopify

The issue was resolved quickly. The customer support replies were fast and polite. Thank you, Vivian, for your great service! The app is easy to use and has all the features I need.

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