I am really grateful for the Okendo customer service team. I caused them a lot of trouble since English is not my native language, but they were extremely patient in helping and assisting me, waiting for me to resolve my issues. Additionally, their plugin is really user-friendly and flexible. Compared to several other popular review plugins sold on Shopify, which I have all used, I can confidently say that Okendo's plugin is completely different. First, Okendo's customization options are stronger than those of other plugins. Second, the review page designed by Okendo makes users feel that the website is more professional (because their templates are incredibly powerful). Third, their customer service team's response efficiency is outstanding! Therefore, I sincerely recommend Okendo!

Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!

Josh is great from Okendo, He helped us setup some advanced Klaviyo flows with custom triggers and helped us troubleshoot them when going live. Hes also helped with other settings across the products and is very responsive.

The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.

Wow, Okendo has probably the best support and free plan on shopify. An outstanding platform! Their customer service is exceptional—quick, super helpful, and always ready to assist with any questions or issues. The support team consistently went above and beyond to ensure everything ran seamlessly for us, and their prompt responses truly made a difference. Plus, the free plan lets you try all the most important functions without feeling restricted, which is a huge bonus. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!

App works very well on several stores, support is top notch (especially Daniel- super fast response, knows the app & outside integrations), which is rare in my 9 years of running Shopify stores and admin'ing dozens of apps.

I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed. The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!

Integrates well with Shopify and Klaviyo. Support is very helpful and responsive.

Great customer service, communication has been great with follow up and incredibly helpful with my queries. Highly recommend.

Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!

We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+

Okendo is solid, has all the features you need, inexpensive and amazing / fast support and will do things for you like set up or any small tasks. they're great

It's a great app with great customer support. Ask for Amanda as your success manager and you will not regret it. app is really flexible and you can do a lot of things, and integration/syndication with other platforms is a must.

Great app with all the functions and very easy to set up. Fast and helpful support!

Great app thus far and the customer service was excellent

Great

Helpful and easy to use!

Great platform and wonderful customer support!

Excelente servicio al cliente. Juan atendio' todas nuestras dudas y nos ayudo' a revolver todo.