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Customer reviews: Minta Social Videos Auto Post

Reviews (1,002)

Overall rating
4.6

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

mikeand2sons

Jun 09, 2024  on Shopify

SO far the easiest app i have found to use . and you can set up auto post so it will post for you on whatever day and platform you pick.You can create what products and what date and time to post it so you can have time for other things,

Honua Bars

Jun 08, 2024  on Shopify

I initially left a negative review but had misunderstood my order. Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough). Thanks Avraham, and apologies to the customer service team for any inconvenience caused.

Journey From Midnight Ltd

Jun 01, 2024  on Shopify

No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.

LHS Apparel and Co

Apr 20, 2024  on Shopify

I’m not going to lie this app is awful ! I’ve asked for help and reached out to Minta with no response. I was not able to talk to a human being. I could not get past a certain part of the app. I could reset anything. Anytime I tried to go to a different page in the app it would say something that was already updated needed to be updated again. Too much of a hassle and not worth the download.

EX-STOCK CANADA

Apr 14, 2024  on Shopify

Update: 14th April. No One responding to our emails: If we didnt receive the required documents we will follow you legally. and open case on Shopify to allow you cheating people here and using their info and credit card without their official acceptance and knowledge. Update: our legal department contacted u several times with no response. We will open an official complain if we didn't get our money back with official apology for the misuse of our credit card. UPDATE: Guys i found almost similar Solution with only 10$ cost per month, unlimited video and unlimited POSTING, ITS CALLED VIDYBACK. Give a try and you will thank me for saving you from this company. These are scammer, I Dont advice any professional Company in US or CANADA to work with them. they hide information during the sub, telling you start using the software in fully trail version, and later you fund they start to deduct from ur credit card without your knowledge, and the time you ask what going on, and wanted to upgrade to continue using that software without trail, they are so smart, they asking u to pay what they scammed u on first. as this is what they care about. they dont care about continue having business of not,, they just need to hit and run, anyways it wasn't a big amount but we forwarded to our legal department to take an action, and wanted to share these info for everyone to be aware from their business model. i will share all the email we had to show who they are. really who did that are able to share also our customer information for 3rd party without our knowledge. So please take care. before you install it. its dangers software.

HydroGuard™

Apr 14, 2024  on Shopify

TERRIBLE APP! Their videos are practically useless. They claim they give "FREE TRIALS" but charge you $200+ in hidden fees! D not trust them TERRIBLE!

Kofa Self Skin Care

Apr 11, 2024  on Shopify

I would recommend this service because it so easy to use. It saves time and it really works hard for me.

KibbishVendVenture.com

Apr 04, 2024  on Shopify

I've used Minta Video for almost a year and love its ease of use for video creation. It saves so much time! My only suggestion is to have the app automatically archive content that's tied to past holidays or events. This would keep the focus on current and relevant promotions. Overall, a valuable tool!

Hellsfurryfamily.shop

Apr 04, 2024  on Shopify

App that does your socialmedia promotion for you without hassle and stress. Customer service came out strong to help and resolve issues.

Sunset Scents

Apr 02, 2024  on Shopify

I like having the planner, but it tends to pull the same things all the time and the videos are not always easy to edit.

Dimego Solutions

Mar 26, 2024  on Shopify

This is the best app i have seen so far. Very impressed. My experience with Minta was flawless, no issues no struggles got suggestion workflow the system is user friendly even for new beginner.

SellVista

Jan 24, 2024  on Shopify

Minta Ad Maker is a reliable and accessible tool for crafting visually appealing advertisements. Its user-friendly interface and versatile templates make it a go-to choice for individuals and businesses seeking an efficient ad creation process. While it may not cater to users with highly advanced customization needs, its balance of simplicity and functionality makes it a valuable asset for most.

Normabest

Jan 03, 2024  on Shopify

Minta's videos have been invaluable in boosting my social media following, and I'm deeply thankful. I wholeheartedly recommend them to everyone seeking growth in their online networks.

Shine-Smart

Dec 21, 2023  on Shopify

This is the best app ever. Make my life easy. As soon as i upload any design to shopify, I receive an email with the video Beautiful!!

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