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Customer reviews: Minta Social Videos Auto Post

Reviews (323)

Overall rating
4.4

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

royaltydiscount

Jul 06, 2024  on Shopify

Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.

Preciousa Jules Fashion Jewelry

Jul 06, 2024  on Shopify

Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.

Preciousa Jules Fashion Jewelry

Jul 02, 2024  on Shopify

I was scammed i never approved any charges and now my account is overdrawn you cant get a hold of anyone they claim to provide 24/7 support and thats a lie i need to feed my baby and get gas for workm and cant because they took all my ,money and i cant find anyone to help with a refund I am a sigle mom and just want my money back this is not ok we have lives and i need someone to help me, i never confiRMED ANY CHARGES AND I NEVER EVEN RECEIVED ANY CONFIMATION FOR ANYTHING I JUST WANT MY MONEY BACK Thank you Jordan for taking the time to hear my frustration and understand the situation, furthermore doing what " you did not need to do" to assist in this. God bless good luck with this app.

SOLEA Epoxid Schmuck

Jun 26, 2024  on Shopify

Ist nicht schlecht, aber hat zu wenige Einstellmöglichkeiten um die Videos wirklich voll automatisiert laufen zu lassen. Wirklich professionell kann man damit nicht seinen Social Media Content kreieren. UPDATE (Sterne von 1 auf 3 hochgesetzt): Ich möchte nun im Detail darauf eingehen was alles verbessert werden sollte bzw. derzeit nicht funktioniert. Da ich, und das muss ich zugeben, ursprünglich etwas zu hart urteilte und meine Kritik zu allgemein gehalten und ich mich nicht auf explizite Probleme mit der App bezog. Ich habe Minta abonniert um 35$ per Monat. Auch wenn es ein happiger Preis zu sein scheint war es mir eine Volll-Automatisierung wert, da ich weiß wieviel Zeit content creation auf mehreren Plattformen kosten kann.. Nun ja, das funktioniert nur, wenn sie am Anfang des Videos das brand slide nicht einfügen. Denn wenn sie das tun, dann werden die Thumbnails ihrer erstellten Videos (sie haben nur 70 p.m.) in ihrer voreingestellten brand Farbe erscheinen- ohne Logo. 1.) Leider kann man die thumbnails der generierten Videos nicht vorab aussuchen, was normalerweise schon Standard auf jeder social media plattform ist- daher werden sie auf jeder Plattform, auf der die Videos gepostet werden, sprich Pinterest, Instagram, Facebook und TikTok, als blank dargestellt. Das sieht nicht nur unprofessionell aus, das ist fast schon geschäftsschädigend und Reichweite erzielt man mit Videos ohne Thumbnail auch nicht. Damit fällt die Voll-Automatisierung schonmal aus. Also muss man alles händisch herunterladen und manuell auf die einzelnen Plattformen hochladen. Nehmen wir an Minta fixed diesen bug. 2.) Dann kommen wir zum nächsten Problem: Beim automatischen planner kann man die Beschreibungstexte seiner Produkte nicht automatisch einbinden.. nur den Titel und den Preis des Produkts kann man automatisiert anzeigen lassen. 3.) Die Musikauswahl ist sehr bescheiden. Es wäre toll die Musikauswahl von TikTok für TikTok Videos und Meta lizenzierte Songs für Instagram und Facebook Reels zur Verfügung zu stellen. Da die Songs ohnehin auf diesen Plattformen lizenziert sind, wäre eine Verwendung der jeweiligen Musikbibliotheken in Ordnung. 4.) Angenommen Minta fixed die Punkte 1,2 und 3, dann wäre da noch das Problem dass die autopost app nicht erkennt, welche Produkte schon auf den jeweiligen Plattformen gepostet wurden. Da kein Abgleich geschieht könnten, wenn man Pech hat, mehrere Videos desselben Produkts hintereinander gepostet werden. Das heißt es ist erst wieder manuelles überwachen notwendig. 5.) Man hat die Möglichkeit, sich diverse templates einzurichten und per Stern als Favorit zu speichern. Das gilt aber leider nicht für auto posts .. hier werden einfach mal alle templates ausgewählt und man hat absolut keine Übersicht welche templates die waren, die man sich zuvor in stundenlanger Arbeit ausgesucht hatte. 6.) Alle Bilder eines Produkts werden hochgeladen, ich würde jedoch gerne selbst entscheiden welche Bilder und in welcher Reihenfolge ich sie für Posts verwenden möchte. Fazit: Ob ich noch zahlender Minta Kunde bin? - Ja, bin ich. Einfach weil es derzeit keine anderen, mir bekannten, Alternativen gibt. Ob ich happy bin? Nein, es gibt noch zuviele Probleme sodass es für meine Bedürfnisse nicht automatisiert erzeugt werden kann. Aber immerhin bekomme ich die Videos, welche ich mir downloaden und anschließend mittels der meta business suite/tiktok creator/pinterest planner mühsam einzeln erstellen und planen kann.. inklusive der mir wichtigen Produktbeschreibungen und besserer Musik. Wenn eine andere App auf den Markt kommt die diese auto-posts nach meinen Vorstellungen generieren kann werde ich wechseln- sofern sich bis dahin nichts ändert.

Flavor of Ohio Gift Baskets

Jun 25, 2024  on Shopify

Very easy to use and planning in advance with videos for the month is a tremendously helpful and time saving.

Vantrinó Cosmetics

Jun 24, 2024  on Shopify

This is actually amazing like damn it makes things so much quicker and takes so much off your work load.

SOLEA Epoxid Schmuck

Jun 23, 2024  on Shopify

Ist nicht schlecht, aber hat zu wenige Einstellmöglichkeiten um die Videos wirklich voll automatisiert laufen zu lassen. Wirklich professionell kann man damit nicht seinen Social Media Content kreieren

Art Love Decor

Jun 20, 2024  on Shopify

An amazing new AI tool that creates videos from still images and posts to platforms ... it's great! Saves a LOT of time and is very convenient. And the Chat customer service is very good. HOWEVER ... for beginners like me, I'd appreciate easy tutorials: 1) Explain how the posting balance works and how to best budget the 70 posts per month, 2) How to save Drafts and Post when ready, 3) How to organize videos instead of going to Recents for all of them, 4) How to avoid multitple copies of videos every time a new revision is made (perhaps save only the last version), 5) How to add music to recommended AI generated videos so they don't post without sound,6) How to upgrade my Plan without having to wait a full year to do this, 7) Remove Shopify from the list of Platforms available to post to because it doesn't work. These are the questions I have. Thanks for a great app!

AI Fashion Mart

Jun 19, 2024  on Shopify

Awesome app and support. Support was very quick to help me resolve the issue I was having within few minutes via chat. Thank you Saumya!

Graceful Glamour Site

Jun 19, 2024  on Shopify

Simply Awesome!!!! I just love the beauty of technology and what you all are doing. Videos are definitely getting attention.

One Style On The Go

Jun 14, 2024  on Shopify

OMG This app is soo AWESOME! I Love all the features they provide me and all the creative ideas they offer!

Andros

Jun 11, 2024  on Shopify

Minta has definitely been making my social media posting so much easier. Loving the planner and the ability to easily make edits.

Whoopsie Daisy

Jun 11, 2024  on Shopify

Its just not ready. Its close but misses important details that makes it useless. For instance, all this app does is create product videos and push them does to your platform, the videos are great with a lot of template and music choices....BUT it literally doesn't have any way to attach the link to the product. There is only a global link that's assigned to all videos. That means if you want to create product videos and ads you then have to run around to go to your website to find the product, get the link, then go around to all your social media outlet and edit the posts to attach the product links. Additionally when you select a product it brings in all of the product images associated with the product but you cant delete any or reorder them so if you have a size guide or something in there that will be in your post. Its close but because of these issues its not useable for me. There's no situation where I need to create a bunch of product posts that don't link back to the product. Its close but just not ready as far as I'm concerned.

mikeand2sons

Jun 09, 2024  on Shopify

SO far the easiest app i have found to use . and you can set up auto post so it will post for you on whatever day and platform you pick.You can create what products and what date and time to post it so you can have time for other things,

Honua Bars

Jun 08, 2024  on Shopify

I initially left a negative review but had misunderstood my order. Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough). Thanks Avraham, and apologies to the customer service team for any inconvenience caused.

Journey From Midnight Ltd

Jun 01, 2024  on Shopify

No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.

LHS Apparel and Co

Apr 20, 2024  on Shopify

I’m not going to lie this app is awful ! I’ve asked for help and reached out to Minta with no response. I was not able to talk to a human being. I could not get past a certain part of the app. I could reset anything. Anytime I tried to go to a different page in the app it would say something that was already updated needed to be updated again. Too much of a hassle and not worth the download.

EX-STOCK CANADA

Apr 14, 2024  on Shopify

Update: 14th April. No One responding to our emails: If we didnt receive the required documents we will follow you legally. and open case on Shopify to allow you cheating people here and using their info and credit card without their official acceptance and knowledge. Update: our legal department contacted u several times with no response. We will open an official complain if we didn't get our money back with official apology for the misuse of our credit card. UPDATE: Guys i found almost similar Solution with only 10$ cost per month, unlimited video and unlimited POSTING, ITS CALLED VIDYBACK. Give a try and you will thank me for saving you from this company. These are scammer, I Dont advice any professional Company in US or CANADA to work with them. they hide information during the sub, telling you start using the software in fully trail version, and later you fund they start to deduct from ur credit card without your knowledge, and the time you ask what going on, and wanted to upgrade to continue using that software without trail, they are so smart, they asking u to pay what they scammed u on first. as this is what they care about. they dont care about continue having business of not,, they just need to hit and run, anyways it wasn't a big amount but we forwarded to our legal department to take an action, and wanted to share these info for everyone to be aware from their business model. i will share all the email we had to show who they are. really who did that are able to share also our customer information for 3rd party without our knowledge. So please take care. before you install it. its dangers software.

HydroGuard™

Apr 14, 2024  on Shopify

TERRIBLE APP! Their videos are practically useless. They claim they give "FREE TRIALS" but charge you $200+ in hidden fees! D not trust them TERRIBLE!

Kofa Self Skin Care

Apr 11, 2024  on Shopify

I would recommend this service because it so easy to use. It saves time and it really works hard for me.

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