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Customer reviews: Minta Social Videos Auto Post

Reviews (1,002)

Overall rating
4.6

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

MyFancyCatch

Feb 15, 2025  on Shopify

Hervorragender Support – Schnell, Freundlich & Kompetent! Ich bin absolut begeistert vom Support-Team bei Minta! Von Anfang an wurde ich freundlich und professionell betreut. Meine Anfrage wurde schnell beantwortet, und Shafta hat sich wirklich die Zeit genommen, mein Problem zu verstehen und eine passende Lösung zu finden Besonders beeindruckt hat mich die schnelle Reaktionszeit und die unkomplizierte Kommunikation. Egal ob per E-Mail oder Chat – ich habe immer das Gefühl gehabt, dass sie genau weiß wo es beim mir hakt. So stellt man sich den perfekten Kundenservice vor! Vielen Dank an das Team von Minta – macht weiter so!

Phone Heaven Zone

Feb 09, 2025  on Shopify

Alex helped me a lot with Minta and to set everything on AI. Thank you so much. Now my business has more social presence. Recommended

EbOakE Creations

Feb 08, 2025  on Shopify

I love the fact I can make quick ads and that you can carry on making and posting ads for me when I'm busy doing other things. I would still like to be able to upload my own music.

Pet Pawsome

Feb 06, 2025  on Shopify

Great App, They are also always working on updates. I have just started using it and can already see some growth within the first 24 hours. Its a huge help, set it and forget it! So you can worry about your business & customers!

Kingdom Garb

Feb 06, 2025  on Shopify

I signed up for Minta, but wasn't ready to post and panicked over how to pause the autopost. I had Saumya as my Minta Support Advisor and she patiently and professionally helped me navigate my way through. Great attitude, patient and 1000% awesome!!! Couldn't have had a better advisor. I'm looking forward to using Minta. Highly recommended and from what I've seen of the videos, excellent content!! Eager to get started!!!

Vanessa Vibes Design

Jan 27, 2025  on Shopify

There were a few hiccups in the beginning with some templates but the customer service has been wonderful. They were able to send the issues to their Dev team to fix the problems and things are working great. This saves so much time and effort to show my large number of products. It would be beneficial for hashtags to be automatically generated as well but there’s a way to add them to the scheduled posts which is a pretty simple process. Again the response time for customer service is top notch and I’m very happy I started using this app!

Borcelle Tech

Jan 25, 2025  on Shopify

Shafta is excellently helpful and she also provided answers quickly. Definitely recommend the app. It saves time and effort.

Baby Deluxe

Jan 18, 2025  on Shopify

I'm very new to this App Minta and found their customer service is great. Ashley has been very prompt, responsible, helpful and providing excellent customer services. Thanks Ash, much appreciated :-)

Pynk Pyneapple

Jan 04, 2025  on Shopify

very helpful and answer quickly! looking forward to the new things that will be added and loving what they already have!!

Natural CuteNest

Dec 28, 2024  on Shopify

At first I had some difficulties with this application, but they always made the necessary corrections, quickly. So I recommend this app.

Miss Pomela Cosmética Natural

Dec 28, 2024  on Shopify

I haven't used it yet, but Alex has answered all my questions and doubts successfully for all the set up in-itself. Pricing, editing, the lot. I'll be using it shortly as it's now clear to me.

Natural CuteNest

Dec 17, 2024  on Shopify

I don't understand why this app is so well rated. At first, their application didn't work and it took several days before they fixed the problem and I could talk to someone. I wanted to be reimbursed, but they didn't want to because I had paid for 1 year (big mistake on my part). So I'm stuck with this application that I'm probably going to stop using even if I paid for it for 1 year. There are plenty of mistakes. They put music on automatic posts, which I never allowed. Sometimes there are products that are not even mine on the post-automatic. Yes, we can manage and delete automatic posts if necessary, but it almost takes me longer to deal with their error than to create posts myself.

Fashions Envy

Dec 17, 2024  on Shopify

I am really loving this app. Have been using for a while and the content it produces is high quality. It is also very fast, you can change content very quick. I have it set to Auto Post and the views I get for that content is great. Then I continue posting like normal with the app for even better results. Great app guys, keep up the good work Minta!!

JohnVsGBM

Dec 12, 2024  on Shopify

When it works it's great. Unfortunately, it only works half the time, and they won't refund when they know there is an issue.

7Sky

Dec 09, 2024  on Shopify

The easy and right material you can get there fast so many can produced at an small amount of time.For Anyone trying to start an shop use it for 100% trust from me.The Results are so good for the work for it don’t complain about lil things because they gonna get fixed by you! Great Tool thank you Guys!!!!!!

Fancy the Night

Dec 09, 2024  on Shopify

Statt stundenlangem Suchen von Vorlagen dauert das Posting jetzt nur Sekunden. Die Vorlagen sind auch sehr gut.

Gamestriss Graphics

Dec 03, 2024  on Shopify

Thank you for resolving my billing issue, I've been using this app for many years and you have proven you care about your customer's and there to resolve any issue.Thank you for addressing my concerns. this 5 star review is for you. Thank you. I recommend this app

1718gouwu

Nov 30, 2024  on Shopify

Shafts是个非常耐心和专业的客服人员,她明白我需要什么并帮助我完成了它,非常感谢

Gamestriss Graphics

Nov 25, 2024  on Shopify

I was charged over $242 for this app in error, and support stopped responding to me??? WHERE IS SUPPORT, you promised the app would not do this and now it double charged me and the money has come out of my account??

ExoticMoon's Midnight Seduction

Nov 24, 2024  on Shopify

10/10 Videos are of exceptional quality. App is very easy to use . Videos are consistent and drawing business to my store. Definitely a must use and go to to elevate your advertising .

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