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Customer reviews: Minta Social Videos Auto Post

Reviews (323)

Overall rating
4.4

What Merchants Think

Overall, "Minta Social Videos Auto Post" receives mixed feedback from merchants. Many users appreciate its ease of use and its ability to streamline social media video content creation and posting, while others have reported issues with the app's functionality, billing, and customer service. The app's automation features are particularly valued, though some merchants feel it doesn't fully deliver on its promises and requires additional customization options.

Key Strengths

  • Streamlined social media video creation and posting, saving time and effort.
  • Automated posting features that help maintain a consistent social media presence.
  • Responsive and helpful customer service, with several commendations for individual support representatives.
  • Ease of use and user-friendly interface, especially for beginners in social media marketing.
  • Positive impact on social media engagement and business visibility.

Common Concerns

  • Billing issues, including unexpected charges and difficulties with refunds.
  • Problems with automatic cropping of images and inappropriate product selections.
  • Lack of advanced customization options for video content and templates.
  • Occasional app crashes and technical glitches affecting usability.
  • Challenges in canceling subscriptions or discontinuing service.

Final Thoughts

"Minta Social Videos Auto Post" offers valuable tools for automating social media video creation and posting, making it appealing for businesses looking to enhance their online presence. However, merchants should remain cautious of potential billing issues and may need to manually adjust some content due to limitations in customization. The app could greatly benefit from further technical refinements to address these concerns and improve overall customer experience.

Baby Deluxe

Jan 18, 2025  on Shopify

I'm very new to this App Minta and found their customer service is great. Ashley has been very prompt, responsible, helpful and providing excellent customer services. Thanks Ash, much appreciated :-)

Pynk Pyneapple

Jan 04, 2025  on Shopify

very helpful and answer quickly! looking forward to the new things that will be added and loving what they already have!!

Natural CuteNest

Dec 28, 2024  on Shopify

At first I had some difficulties with this application, but they always made the necessary corrections, quickly. So I recommend this app.

Miss Pomela Cosmética Natural

Dec 28, 2024  on Shopify

I haven't used it yet, but Alex has answered all my questions and doubts successfully for all the set up in-itself. Pricing, editing, the lot. I'll be using it shortly as it's now clear to me.

Natural CuteNest

Dec 17, 2024  on Shopify

I don't understand why this app is so well rated. At first, their application didn't work and it took several days before they fixed the problem and I could talk to someone. I wanted to be reimbursed, but they didn't want to because I had paid for 1 year (big mistake on my part). So I'm stuck with this application that I'm probably going to stop using even if I paid for it for 1 year. There are plenty of mistakes. They put music on automatic posts, which I never allowed. Sometimes there are products that are not even mine on the post-automatic. Yes, we can manage and delete automatic posts if necessary, but it almost takes me longer to deal with their error than to create posts myself.

Fashions Envy

Dec 17, 2024  on Shopify

I am really loving this app. Have been using for a while and the content it produces is high quality. It is also very fast, you can change content very quick. I have it set to Auto Post and the views I get for that content is great. Then I continue posting like normal with the app for even better results. Great app guys, keep up the good work Minta!!

JohnVsGBM

Dec 12, 2024  on Shopify

When it works it's great. Unfortunately, it only works half the time, and they won't refund when they know there is an issue.

7Sky

Dec 09, 2024  on Shopify

The easy and right material you can get there fast so many can produced at an small amount of time.For Anyone trying to start an shop use it for 100% trust from me.The Results are so good for the work for it don’t complain about lil things because they gonna get fixed by you! Great Tool thank you Guys!!!!!!

Fancy the Night

Dec 09, 2024  on Shopify

Statt stundenlangem Suchen von Vorlagen dauert das Posting jetzt nur Sekunden. Die Vorlagen sind auch sehr gut.

Gamestriss Graphics

Dec 03, 2024  on Shopify

Thank you for resolving my billing issue, I've been using this app for many years and you have proven you care about your customer's and there to resolve any issue.Thank you for addressing my concerns. this 5 star review is for you. Thank you. I recommend this app

1718gouwu

Nov 30, 2024  on Shopify

Shafts是个非常耐心和专业的客服人员,她明白我需要什么并帮助我完成了它,非常感谢

Gamestriss Graphics

Nov 25, 2024  on Shopify

I was charged over $242 for this app in error, and support stopped responding to me??? WHERE IS SUPPORT, you promised the app would not do this and now it double charged me and the money has come out of my account??

ExoticMoon's Midnight Seduction

Nov 24, 2024  on Shopify

10/10 Videos are of exceptional quality. App is very easy to use . Videos are consistent and drawing business to my store. Definitely a must use and go to to elevate your advertising .

HijabiCool

Nov 22, 2024  on Shopify

I just posted a test video and love the way it looks. Let's see if we'll get any hits. But I'm excited just to see what it looks like

Bring De Rum

Nov 10, 2024  on Shopify

I am new to the app and needed some help. Alex was extremely helpful, answering all my questions and pointing me in the right direction. So far, I like what the app has to offer. Will give another review after working with it for a few weeks.

My Store

Nov 10, 2024  on Shopify

Minta has transformed how I create and schedule content for my business! The app makes it incredibly easy to produce professional-looking social media videos and posts in minutes. With Minta, I don’t need to worry about complex editing tools or hiring a designer – the templates and customization options allow me to get the exact look I want without any hassle. The automation features are a huge time-saver, too! I love how Minta can analyze my store’s products and generate social media posts that perfectly match my brand’s vibe. Plus, it’s integrated with platforms like Instagram and Facebook, so scheduling posts is effortless. My social media engagement has grown significantly since I started using Minta, and my page looks more cohesive and polished. If you're a small business owner looking to level up your content game, I highly recommend giving Minta a try. It’s worth every penny!

Rudy J Fashions

Nov 09, 2024  on Shopify

I've had the Minta app downloaded on my store for quite some time. But this is my first time actually using it. It's great.

Mountain Markdown

Nov 02, 2024  on Shopify

I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time, the text is unreadable due to color choices, and I often have to edit the posts to make them presentable. There’s really no point in using this app since you end up spending time editing and reposting content anyway. What’s worse, I sell clothes, but the app kept posting ads for jewelry, which is completely irrelevant to my business. Overall, this app isn’t worth the time or money, and it could actually harm your social media presence unless you constantly delete and repost edited versions of their content.

Kurt Thompson

Nov 02, 2024  on Shopify

Finally had to UNINSTALL the app. They have a big problem with CROPPING and although they gave me another chance to get it going, THERE IS NO WAY TO FIX THE CROPPING ISSUE. What do i mean by cropping? The app will chop off the top, bottom or side of your product image in a very unflattering way and...you can't edit or fix this. It looks like it has potential, but for now, they need to RETRAIN THEIR AI model to be able to discern the pixel dimensions of an image and act accordingly...not crop it randomly.

MdcostoreTradingco

Oct 30, 2024  on Shopify

It's been handy.. integration between social media has been simple and successful [email protected]

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