Taranker.Com Logo
Matterhorn Dropshipping logo

Customer reviews: Matterhorn Dropshipping

Develop by Shopify

Matterhorn Wholesale is a Shopify app designed to streamline wholesale operations for eCommerce businesses. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (15)

Overall rating
3.7

What Merchants Think

The overall feedback on "Matterhorn Dropshipping" is generally positive, with many merchants praising the app for its integration capabilities, product quality, and customer support. Merchants appreciate the ease of use and efficiency that the app brings to their operations. However, some negative experiences related to communication and product syncing issues have been reported. Many users find the products and services provided to be professional and of high quality, which makes it a preferable option for those seeking a reliable dropshipping solution.

Key Strengths

  • High-quality products, often appreciated for being made in Europe, specifically Poland.
  • User-friendly interface with seamless integration into Shopify stores.
  • Excellent customer support praised for efficiency and technical assistance.
  • Wide selection of products offering trendy and affordable fashion.
  • Intuitive process for managing stock and orders, enhancing operational efficiency.
  • Availability of marketing materials and product variations facilitating store customization.

Common Concerns

  • Problems with communication and response times from support.
  • Challenges with the payment system, including rejected transactions.
  • Issues with syncing product sizes, particularly between EU and US sizes.
  • Product upload process can be time-consuming.
  • Unintended addition of products during the setup phase.

Final Thoughts

"Matterhorn Dropshipping" overall presents a reliable and efficient solution for dropshipping, especially for merchants in Europe or those looking for European-made products. While it offers a broad range of strengths, some operational concerns should be addressed. Despite these issues, many merchants find it to be an indispensable tool for improving their online business operations, reflecting its significant value in the e-commerce space.

ShoppDiva

Sep 30, 2025  on Shopify

The products are good, but! Aside from the fact that the app, which is connected to Shopify, has a lot of bugs that need to be fixed, an restructuring is currently taking place that hasn't been communicated at all. The service has become significantly more complex. It now takes 10 days for a delivery to a neighboring country to reach the customer. It's not worth wasting any time.

Leather Nova

Sep 27, 2025  on Shopify

Une marque qui n'inspire aucune confiance. ils vous abondonne quand vous avez un probleme technique . 2 mois d'attente pour obtenir une reponse "Svp soyez patiente nous allons traiter votre demande " quand vous lancez une commance chez vous il faut etre pret d'attendre + 7 jours pour la preparation de la commande et 5 jours min pour envoyer une commande .C'est vraiment honteux

Satin London

Sep 10, 2025  on Shopify

I'm trying to place an order but no response for 5 days. Tried to contact them everywhere. Their Whatsapp number on their Facebook page is fake. It seems that this company isn't operating. MONTHS OF WORK TO CREATE A STORE WASTED BY THIS FAKE SUPPLIER!

newmeface

Aug 24, 2025  on Shopify

I had a serious issue with this company called Matterhorn, a company based in Europe handling badly our dropshipping services. An order was placed and the customer paid for express shipping hoping the product can be shipped within the right amount of time. Unfortunately, that was not the case! The customer continues to complain and follow-up with us to know what's going on with their order. The worst, the customer's order was placed on paid status for more than 10 days with zero tracking number. Finally, after several exhausted contacts that I made, they finally sent a tracking number, but still useless as the customer already so mad and very unsatisfied. We are now more than 30 days since the order was placed. My customer decided to give up and I had to refund the money. In addition, Matterhorn people are so unresponsive and irresponsible since the date the order was placed and do not return email. Basically, they stole the money and my customer never receive the product to this day. Please do not do any business with Matterhorn Wholesale because they will NOT fulfill your order and worst they will not respond to any email. It was a total waste of time and money. They are a horrible company! Please stay away!

newmeface

Jul 28, 2025  on Shopify

As a small business owner I must say what I feel about this Dropshipping company to help other small business owners. My order was placed and the customer paid for express shipping hoping the product can be shipped within the right amount of time. Not really! The customer has complained in two occasions to know what was going on with their purchase, and feel pissed because of the delay related to Matterhorn Dropshipping company. They placed the order on paid status and never shipped it. We are now 11 days since the order was placed but no tracking number was given. They have a defect software and bad customer support. We are also very pissed off as a result. They collected the money and no further communication. I would have to refund the money to my customer which can affect the reputation of my business. Please do not do any business with Matterhorn because they will NOT fulfill your order and worst they will not respond to any email. And possibly will damage the reputation of your business with your customer. It was a total waste of time and money. They are a horrible company! Please stay away!

Mary Luxe Boutique

Jun 03, 2025  on Shopify

Well, you have great products, but unfortunately, the app is very slow and has many technical issues. A few days ago, I placed an order (Order #79431), and it's been 4 days without any response to my email. I received an email saying that the order has been shipped, but there is no shipping update on Shopify. I hope you will respond soon and fix these issues. I really like your products, but the technical problems are frustrating. Once the app improves and I receive proper updates, I’ll be happy to change my review!!!!!!

Robe Avenue

Apr 28, 2025  on Shopify

A great app with European-quality products. Responsive technical support, nothing to complain about!

Nexilo

Mar 31, 2025  on Shopify

The app looks professional, and the catalog pictures are high quality. But a lot of products failed to import in my store, and I got no technical support. Contact option is only email, but no answer after 24 hours. UPDATE: My problem was solved after my review, so now everything seems to work fine.

Nexilo

Mar 28, 2025  on Shopify

The app looks professional, and the catalog pictures are high quality. But a lot of products fail to import in my store, and I get no technical support. Contact option is only email, but no answer after 24 hours. No or very slow customer support + bugs in their app => not reliable supplier

Modish X Co. (Miss Modish Boutique)

Dec 26, 2024  on Shopify

I like the products they sell however communication is very bad. I sent so many emails and tried to call them and no one has answered me so far. It's been almost two weeks. They haven't refunded me of any cancelled products. Also really bad payment system. My payments keeps getting rejected for no reasons after order confirmation. I don't really know what's going on here.

QH Clothing | Beauty

Nov 28, 2024  on Shopify

App is very professional compered to others, I cant not tell of the product quality yet, but shall be placing orders shortly and will update :D

CozyDesk Essentials

Oct 27, 2024  on Shopify

As an entrepreneur managing a Shopify store, I recently integrated the Matterhorn Wholesale app, and I couldn't be more satisfied with my experience. This app has transformed the way I handle wholesale orders, streamlining my operations and enhancing my customer service.

Lindsay Mulhere

Oct 20, 2024  on Shopify

I experienced drop shipping before with suppliers from China and it was the worst. So glad I found your company.

Get Over It

Sep 21, 2024  on Shopify

I love everything they have to offer. they have great styles and everything is trendy and affordable. i love it!

Sample Sale Vault

May 26, 2024  on Shopify

Excited to finally offer my customers high-quality products. I experienced drop shipping before with suppliers from China and it was the worst. So glad I found your company.

Teller

Apr 24, 2024  on Shopify

If you are looking for a good supplier of really good quality clothing and not just cheap products from China , i can recommend Matterhorn. They are definitely on the higher end when it comes to product quality.

DOLCE AESTHETIC

Apr 17, 2024  on Shopify

Excellent Support! They helped me with an import metafield problem that I had. Also very good products for their price.

Mirror Shop

Mar 23, 2024  on Shopify

I couldn't be happier with Matterhorn's dropshipping solution. It has revolutionized the way I run my Shopify store, saving me time and money while allowing me to offer an unparalleled shopping experience to my customers. I highly recommend it to anyone looking to elevate their online business.

Kitty Shop

Mar 22, 2024  on Shopify

Despite its advanced features and extensive product range, Matterhorn's dropshipping solution is surprisingly affordable. It's a cost-effective way for me to offer high-quality products to my customers without breaking the bank.

Stabil Eye

Mar 22, 2024  on Shopify

Both for me as a store owner and for my customers, Matterhorn provides a seamless user experience. The intuitive interface makes it easy to navigate, and my customers love the wide selection of products available.

Scroll to Top