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Customer reviews: Matterhorn Dropshipping

Reviews (28)

Overall rating
4.9

What Merchants Think

The overall feedback on "Matterhorn Dropshipping" is generally positive, with many merchants praising the app for its integration capabilities, product quality, and customer support. Merchants appreciate the ease of use and efficiency that the app brings to their operations. However, some negative experiences related to communication and product syncing issues have been reported. Many users find the products and services provided to be professional and of high quality, which makes it a preferable option for those seeking a reliable dropshipping solution.

Key Strengths

  • High-quality products, often appreciated for being made in Europe, specifically Poland.
  • User-friendly interface with seamless integration into Shopify stores.
  • Excellent customer support praised for efficiency and technical assistance.
  • Wide selection of products offering trendy and affordable fashion.
  • Intuitive process for managing stock and orders, enhancing operational efficiency.
  • Availability of marketing materials and product variations facilitating store customization.

Common Concerns

  • Problems with communication and response times from support.
  • Challenges with the payment system, including rejected transactions.
  • Issues with syncing product sizes, particularly between EU and US sizes.
  • Product upload process can be time-consuming.
  • Unintended addition of products during the setup phase.

Final Thoughts

"Matterhorn Dropshipping" overall presents a reliable and efficient solution for dropshipping, especially for merchants in Europe or those looking for European-made products. While it offers a broad range of strengths, some operational concerns should be addressed. Despite these issues, many merchants find it to be an indispensable tool for improving their online business operations, reflecting its significant value in the e-commerce space.

Modish X Co. (Miss Modish Boutique)

Dec 26, 2024  on Shopify

I like the products they sell however communication is very bad. I sent so many emails and tried to call them and no one has answered me so far. It's been almost two weeks. They haven't refunded me of any cancelled products. Also really bad payment system. My payments keeps getting rejected for no reasons after order confirmation. I don't really know what's going on here.

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