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Customer reviews: Matterhorn Dropshipping

Matterhorn Wholesale is a Shopify app designed to streamline wholesale operations for eCommerce businesses. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (15)

Overall rating
4.4

What Merchants Think

The overall feedback on "Matterhorn Dropshipping" is generally positive, with many merchants praising the app for its integration capabilities, product quality, and customer support. Merchants appreciate the ease of use and efficiency that the app brings to their operations. However, some negative experiences related to communication and product syncing issues have been reported. Many users find the products and services provided to be professional and of high quality, which makes it a preferable option for those seeking a reliable dropshipping solution.

Key Strengths

  • High-quality products, often appreciated for being made in Europe, specifically Poland.
  • User-friendly interface with seamless integration into Shopify stores.
  • Excellent customer support praised for efficiency and technical assistance.
  • Wide selection of products offering trendy and affordable fashion.
  • Intuitive process for managing stock and orders, enhancing operational efficiency.
  • Availability of marketing materials and product variations facilitating store customization.

Common Concerns

  • Problems with communication and response times from support.
  • Challenges with the payment system, including rejected transactions.
  • Issues with syncing product sizes, particularly between EU and US sizes.
  • Product upload process can be time-consuming.
  • Unintended addition of products during the setup phase.

Final Thoughts

"Matterhorn Dropshipping" overall presents a reliable and efficient solution for dropshipping, especially for merchants in Europe or those looking for European-made products. While it offers a broad range of strengths, some operational concerns should be addressed. Despite these issues, many merchants find it to be an indispensable tool for improving their online business operations, reflecting its significant value in the e-commerce space.

Mary Luxe Boutique

Jun 03, 2025  on Shopify

Well, you have great products, but unfortunately, the app is very slow and has many technical issues. A few days ago, I placed an order (Order #79431), and it's been 4 days without any response to my email. I received an email saying that the order has been shipped, but there is no shipping update on Shopify. I hope you will respond soon and fix these issues. I really like your products, but the technical problems are frustrating. Once the app improves and I receive proper updates, I’ll be happy to change my review!!!!!!

Nexilo

Mar 28, 2025  on Shopify

The app looks professional, and the catalog pictures are high quality. But a lot of products fail to import in my store, and I get no technical support. Contact option is only email, but no answer after 24 hours. No or very slow customer support + bugs in their app => not reliable supplier

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