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Customer reviews: Matterhorn Dropshipping

Matterhorn Wholesale is a Shopify app designed to streamline wholesale operations for eCommerce businesses. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (14)

Overall rating
4

What Merchants Think

The overall feedback on "Matterhorn Dropshipping" is generally positive, with many merchants praising the app for its integration capabilities, product quality, and customer support. Merchants appreciate the ease of use and efficiency that the app brings to their operations. However, some negative experiences related to communication and product syncing issues have been reported. Many users find the products and services provided to be professional and of high quality, which makes it a preferable option for those seeking a reliable dropshipping solution.

Key Strengths

  • High-quality products, often appreciated for being made in Europe, specifically Poland.
  • User-friendly interface with seamless integration into Shopify stores.
  • Excellent customer support praised for efficiency and technical assistance.
  • Wide selection of products offering trendy and affordable fashion.
  • Intuitive process for managing stock and orders, enhancing operational efficiency.
  • Availability of marketing materials and product variations facilitating store customization.

Common Concerns

  • Problems with communication and response times from support.
  • Challenges with the payment system, including rejected transactions.
  • Issues with syncing product sizes, particularly between EU and US sizes.
  • Product upload process can be time-consuming.
  • Unintended addition of products during the setup phase.

Final Thoughts

"Matterhorn Dropshipping" overall presents a reliable and efficient solution for dropshipping, especially for merchants in Europe or those looking for European-made products. While it offers a broad range of strengths, some operational concerns should be addressed. Despite these issues, many merchants find it to be an indispensable tool for improving their online business operations, reflecting its significant value in the e-commerce space.

newmeface

Jul 28, 2025  on Shopify

As a small business owner I must say what I feel about this Dropshipping company to help other small business owners. My order was placed and the customer paid for express shipping hoping the product can be shipped within the right amount of time. Not really! The customer has complained in two occasions to know what was going on with their purchase, and feel pissed because of the delay related to Matterhorn Dropshipping company. They placed the order on paid status and never shipped it. We are now 11 days since the order was placed but no tracking number was given. They have a defect software and bad customer support. We are also very pissed off as a result. They collected the money and no further communication. I would have to refund the money to my customer which can affect the reputation of my business. Please do not do any business with Matterhorn because they will NOT fulfill your order and worst they will not respond to any email. And possibly will damage the reputation of your business with your customer. It was a total waste of time and money. They are a horrible company! Please stay away!

Walk-instyle

Jul 01, 2024  on Shopify

Ik zou het absoluut niet aanraden. slecht slecht slecht. Ik ga de samenwerking stoppen

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