Une marque qui n'inspire aucune confiance. ils vous abondonne quand vous avez un probleme technique . 2 mois d'attente pour obtenir une reponse "Svp soyez patiente nous allons traiter votre demande " quand vous lancez une commance chez vous il faut etre pret d'attendre + 7 jours pour la preparation de la commande et 5 jours min pour envoyer une commande .C'est vraiment honteux

I'm trying to place an order but no response for 5 days. Tried to contact them everywhere. Their Whatsapp number on their Facebook page is fake. It seems that this company isn't operating. MONTHS OF WORK TO CREATE A STORE WASTED BY THIS FAKE SUPPLIER!

I had a serious issue with this company called Matterhorn, a company based in Europe handling badly our dropshipping services. An order was placed and the customer paid for express shipping hoping the product can be shipped within the right amount of time. Unfortunately, that was not the case! The customer continues to complain and follow-up with us to know what's going on with their order. The worst, the customer's order was placed on paid status for more than 10 days with zero tracking number. Finally, after several exhausted contacts that I made, they finally sent a tracking number, but still useless as the customer already so mad and very unsatisfied. We are now more than 30 days since the order was placed. My customer decided to give up and I had to refund the money. In addition, Matterhorn people are so unresponsive and irresponsible since the date the order was placed and do not return email. Basically, they stole the money and my customer never receive the product to this day. Please do not do any business with Matterhorn Wholesale because they will NOT fulfill your order and worst they will not respond to any email. It was a total waste of time and money. They are a horrible company! Please stay away!

As a small business owner I must say what I feel about this Dropshipping company to help other small business owners. My order was placed and the customer paid for express shipping hoping the product can be shipped within the right amount of time. Not really! The customer has complained in two occasions to know what was going on with their purchase, and feel pissed because of the delay related to Matterhorn Dropshipping company. They placed the order on paid status and never shipped it. We are now 11 days since the order was placed but no tracking number was given. They have a defect software and bad customer support. We are also very pissed off as a result. They collected the money and no further communication. I would have to refund the money to my customer which can affect the reputation of my business. Please do not do any business with Matterhorn because they will NOT fulfill your order and worst they will not respond to any email. And possibly will damage the reputation of your business with your customer. It was a total waste of time and money. They are a horrible company! Please stay away!

Ik zou het absoluut niet aanraden. slecht slecht slecht. Ik ga de samenwerking stoppen