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Customer reviews: Matterhorn Dropshipping

Reviews (28)

Overall rating
4.9

What Merchants Think

The overall feedback on "Matterhorn Dropshipping" is generally positive, with many merchants praising the app for its integration capabilities, product quality, and customer support. Merchants appreciate the ease of use and efficiency that the app brings to their operations. However, some negative experiences related to communication and product syncing issues have been reported. Many users find the products and services provided to be professional and of high quality, which makes it a preferable option for those seeking a reliable dropshipping solution.

Key Strengths

  • High-quality products, often appreciated for being made in Europe, specifically Poland.
  • User-friendly interface with seamless integration into Shopify stores.
  • Excellent customer support praised for efficiency and technical assistance.
  • Wide selection of products offering trendy and affordable fashion.
  • Intuitive process for managing stock and orders, enhancing operational efficiency.
  • Availability of marketing materials and product variations facilitating store customization.

Common Concerns

  • Problems with communication and response times from support.
  • Challenges with the payment system, including rejected transactions.
  • Issues with syncing product sizes, particularly between EU and US sizes.
  • Product upload process can be time-consuming.
  • Unintended addition of products during the setup phase.

Final Thoughts

"Matterhorn Dropshipping" overall presents a reliable and efficient solution for dropshipping, especially for merchants in Europe or those looking for European-made products. While it offers a broad range of strengths, some operational concerns should be addressed. Despite these issues, many merchants find it to be an indispensable tool for improving their online business operations, reflecting its significant value in the e-commerce space.

Modish X Co. (Miss Modish Boutique)

Dec 26, 2024  on Shopify

I like the products they sell however communication is very bad. I sent so many emails and tried to call them and no one has answered me so far. It's been almost two weeks. They haven't refunded me of any cancelled products. Also really bad payment system. My payments keeps getting rejected for no reasons after order confirmation. I don't really know what's going on here.

QH Clothing | Beauty

Nov 28, 2024  on Shopify

App is very professional compered to others, I cant not tell of the product quality yet, but shall be placing orders shortly and will update :D

CozyDesk Essentials

Oct 27, 2024  on Shopify

As an entrepreneur managing a Shopify store, I recently integrated the Matterhorn Wholesale app, and I couldn't be more satisfied with my experience. This app has transformed the way I handle wholesale orders, streamlining my operations and enhancing my customer service.

Lindsay Mulhere

Oct 20, 2024  on Shopify

I experienced drop shipping before with suppliers from China and it was the worst. So glad I found your company.

Get Over It

Sep 21, 2024  on Shopify

I love everything they have to offer. they have great styles and everything is trendy and affordable. i love it!

Teller

Apr 24, 2024  on Shopify

If you are looking for a good supplier of really good quality clothing and not just cheap products from China , i can recommend Matterhorn. They are definitely on the higher end when it comes to product quality.

DOLCE AESTHETIC

Apr 17, 2024  on Shopify

Excellent Support! They helped me with an import metafield problem that I had. Also very good products for their price.

Mirror Shop

Mar 23, 2024  on Shopify

I couldn't be happier with Matterhorn's dropshipping solution. It has revolutionized the way I run my Shopify store, saving me time and money while allowing me to offer an unparalleled shopping experience to my customers. I highly recommend it to anyone looking to elevate their online business.

Kitty Shop

Mar 22, 2024  on Shopify

Despite its advanced features and extensive product range, Matterhorn's dropshipping solution is surprisingly affordable. It's a cost-effective way for me to offer high-quality products to my customers without breaking the bank.

Stabil Eye

Mar 22, 2024  on Shopify

Both for me as a store owner and for my customers, Matterhorn provides a seamless user experience. The intuitive interface makes it easy to navigate, and my customers love the wide selection of products available.

Mqm Shop

Mar 19, 2024  on Shopify

I love the color grouping feature that Matterhorn offers. It makes it easy to organize products and add color variants, giving my customers more options to choose from

Black Panther

Mar 16, 2024  on Shopify

Linking up with Matterhorn Wholesale was a total game-changer for my shop, all thanks to the top-notch stuff they've got, all made in Poland. The app's super easy to use, too - managing my stock and orders is a breeze now. Seriously, it's made things so much easier, I can't even remember how I got by before it.

Cloud Wear

Mar 13, 2024  on Shopify

Po dokładnym przetestowaniu tej aplikacji jestem naprawdę zadowolony z mojej decyzji o jej wykorzystaniu. Początkowo dodawanie produktów wydawało się nieco czasochłonne, ale z czasem cały proces przebiegał gładko, co potwierdza wysoką jakość oferowanych produktów oraz dostępnych obrazów. Integracja mojego sklepu była bardzo prosta, co znacznie przekroczyło moje oczekiwania. Wsparcie techniczne super – szybko i efektywnie. W moim przypadku bardzo duży plus na możliwość importowania produktu z wariantami. Gorąco polecam!

SECRETELLES

Mar 12, 2024  on Shopify

Installing and connecting the Matterhorn Shopify application was a breeze! The process was straightforward and user-friendly, making it easy to get up and running in no time. What truly stood out was the exceptional service provided by customer service agent Rafal. His expertise and prompt assistance were invaluable, ensuring a smooth setup and addressing any questions or concerns with professionalism and efficiency. I highly recommend Matterhorn not only for its seamless integration but also for the outstanding support provided.

Seasons Trove

Feb 21, 2024  on Shopify

Transitioning my store from the beta version to full Shopify integration with this app was a breeze. The process was seamless, and I was up and running in no time. What truly stands out is the excellent technical support provided. Any issues or questions I had were promptly addressed by the knowledgeable support team. I also appreciate their proactive approach to improving user experience through regular surveys. The products offered are top-notch, catering to a variety of needs. Overall, my experience has been fantastic, and I highly recommend this app to streamline your store's operations.

Spotofy

Feb 12, 2024  on Shopify

Adding products takes a bit of time, but everything eventually works out correctly. It would be nice to have more pricing options. The products and images are of great quality. They also provide marketing materials from time to time for use in the store. A very good supplier.

Shop On In

Dec 17, 2023  on Shopify

NEW UPDATE! I do like it but when products sync to my store some products are mixed with EU Sizes and does not have US sizes that sync with all products. If I didn't have issues with the sizes I wouldn't even worry at all. I only ship to United States so I feel like I should only be seeing USA sizes NOT EU sizes. Had to uninstall. Oh and I have emailed this app., a few times and not 1 reply. Truly PISSES me OFF!

Glarna

Dec 17, 2023  on Shopify

I installed the application and when I came home to send my products, hundreds of products appeared like that so there were lots of products that I didn't even choose which forced me to put x products in our store, that's really my problem. disappointed but I saw that it's a beta it's still evolving

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