Rafael

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Der Support mit Troy war schnell und einfach. Danke.

David was great. Thanks for the help

Dean did an excellent job helping us today regarding discount codes.

David was exceptionally helpful today!

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Troy - listened well and sorted my problem.

Super helpful and very quick

David helped me resolve my issue immediately.

DEAN ROCKS

I had trouble with setting up Mailchimp to my store, but thanks to Lori everything went smoothly. Thanks !

Thanks, Lori. You've been a great help — thank you so much!

I'd been using Mailchimp for years when I worked in email marketing for larger companies and when I started my own small business I knew I'd want to continue using it (over the many other programs I'd also used). I'm so glad the Shopify Mailchimp integration is back! I've found it easy to work with and it's great for email customization, automated drip campaigns, and lead gen forms on my website. I especially like the newer multi-step pop-up forms! Recently I had noticed a syncing error with my pop-up form and shopify sharing customer data, but I worked with Paul and Rafael in integrations and they got it fixed and kept me updated along the way. Very happy with their service! The only con I have is the pricing is a bit high for me as a small business and I wish the SMS credits rolled over month to month, but I still think it's well worth it and will continue to use it with my store.

I had an issue with my Mailchimp account that I couldn’t figure out, and Dean solved it quickly and professionally. He was responsive, clear in his communication, and knew exactly what to do. I really appreciated his efficiency and support. Highly recommend him if you’re facing any Mailchimp-related problems!

This is a very useful integration to increase revenue and repeat sales through Shopify. The pre-built segments are great and intuitive to customize. Both Dean and David from the integration support were very helpful in assisting me in disconnecting an old account and getting the new one synced.

The support is unmatched - Rafael was incredibly helpful!