Loox is a great app! I had some initial difficulties when I saw that it was not possible to delete the test reviews I had made and I also couldn't find how to disable a snippet on a page that shouldn't display reviews, so I contacted support. Molly was the one who answered me and she was super quick and helpful, my problem was easily resolved. So far, the app works very well and we will be implementing it soon, now that the tests are complete.

Loox hat meinen Online-Shop enorm verbessert! Dank der automatisierten Bewertungsanfragen bekomme ich mehr Kundenfeedback, und die ansprechenden, bildbasierten Rezensionen steigern das Vertrauen. Die Integration ist nahtlos, das Design top und der Support super hilfsbereit. Klare Empfehlung!

Super easy to use, and I find it brings a lot of customer reviews in compared to other review apps. Plus I love how modern and user friendly it is for the customers and also the widgets on the website.

They overcharge you and have no way to downgrade for smaller shops. The Loox subscription costs more than the shopify subscription

Great app! Easy and intuitive to get up and running, and had reviews coming in the first day. I had some questions about installing the widgets I wanted on my theme and Molly from customer service gave us quick and amazing support! Thank you!

Loox app is quite good and easy to use. Due to the country where my store is located, I experienced an issue with playing videos in video reviews. However, Sara from the technical support team quickly resolved the problem. It’s a successful app with excellent customer support—I’m very satisfied and will continue to be a subscriber.

I switched from Reviews.io to loox and I'm happy with that decision. Much more opportunities for a smarter price and the support team is great! Thank you so far.

I appreciate the intuitive interface; the ease of use, branding options, and compliance all create a fabulous partner for my new Shopify store.

Great app and great customer services too. Liz A was able to help me identify and fix the issue in a few minutes.

Laurence was awesome! Great customer service that was much appreciated. Fast and easy to understand. Well done, Loox!

The Loox team is great! They are so good at helping out in case you encounter any issues with the app.

Love this app, recommend to others. Great to research products and great for consistency of product reviews

Very easy to use and we've noticed a big uptick in reviews generated with Loox versus our former review collection app.

Thank you Loox for providing great customer support for an issue I had. Because of this, I am reconsidering using this service. Their customer support is attentive.

The app offers excellent customisation and the support, from Liz A, has been fantastic. Would definitely recommend Loox.

Working with Sara at Loox has been an absolute pleasure! She is incredibly responsive, knowledgeable, and always willing to go the extra mile to assist with any questions or concerns. Her support has made our experience with Loox seamless, and we truly appreciate her professionalism and efficiency. Thank you, Sara, for your outstanding service! Highly recommend!

Ken was great, replied to my initial email promptly within 10 minutes of me sending and clearly addressed possible causes for the issue I was experiencing. I was able to resolve it on my own end quickly. Thank you!!

Seems to be easy for my customers to use and I have also gotten more reviews since having this app than any other app I've tried.

I submitted a request to receive support about a false charge in my account for the subscription and no one ever got back to me. It’s been 2 weeks since I sent a message, please get back to me thanks!

Incredibly fast customer service, they have been very helpful and helpful in every regard so far. The best application in its field.