LimeChat: WhatsApp Support+AI

Develop by LimeChat AI

$199-$699

/ Month

14 Days Free Trial

Build AI-driven WhatsApp journeys. Market & convert on chat!

Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

Complete crm

Ai-powered analytics

About LimeChat: WhatsApp Support+AI

Launched Nov 14, 2021

Built by LimeChat AI

Address

53 / 14, Faridabad, HR, 121007, IN

Website Privacy policy FAQ Document

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Introduction Video

Description

Deliver Exceptional Support and Increase Retention with AI-Powered WhatsApp

LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results.

GPT-Powered Support: Chatbots for amazing automation and experience
Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments

Pros

Enhances WhatsApp communication strategy and customer experience
Contributes to improved revenue through effective integration and support
Offers easy integration and fully automated journeys and campaign reports
Provides valuable support with a responsive customer service team
Drives impressive retention rates and engages new and existing customers
LimeChat is viewed as a partner in business growth, not just a service provider
Scales operations without additional support staff via GPT-powered chatbots
Ensures spam-free WhatsApp marketing
Complies with GDPR, SOC2, and ISO27001 for data protection

Top Helpful Reviews

Nexxus

Sep 17, 2025 on Shopify

One of the best platforms I have ever used. The platform is tech but feels human like because of the exceptional CSM team. Nikhil and Sridhar are great and are always so helpful and accommodating. The UI/UX is absolutely seamless, very easy to understand and use. I am very happy with my experience; I am working at a global FMCG brand and have integrated Limechat with all my brands. It has completely negated my need for other platforms for reaching out to my user base. The platform is constantly evolving and getting better day by day. A must have for every business.

Tupperware India Pvt Ltd

Sep 02, 2025 on Shopify

Lime Chat exceeded our expectations! Their onboarding process was flawless with Veena and Ananya, and their platform has revolutionized our AI Click Chat bot along with WhatsApp broadcast message. Proactive, responsive, and knowledgeable, their team delivers exceptional results. We've seen significant improvements in automating WhatsApp cart abandonment msg and carousal broadcast msg with an uptick of 118 ROAS . Highly recommend Lime Chat - they're a game-changer!

Symphony Limited

Apr 15, 2025 on Shopify

We've had an exceptional experience with Limechat! the onboarding process was smooth and well-structured, thanks to the incredible support from our Customer Success Manager, Dipti Juneja. She was instrumental in helping us set up our workflows and build a robust customer support system on WhatsApp. Her guidance and proactive approach made the entire setup seamless and efficient. The Limechat bot itself is a game-changer—it now handles nearly 80% of our customer queries. This has significantly improved our response times and customer satisfaction. The platform is intuitive, reliable, and has become an integral part of our support operations. Highly recommend Limechat for anyone looking to streamline their support through WhatsApp, especially with such a dedicated team behind it!

P-TAL

Mar 22, 2025 on Shopify

We started out with Limechat for their support platform and soon subscribed to their Gen AI chatbot and Marketing Suite as well. Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs. The AI chatbot has also streamlined our presales process to a large extent by providing accurate information regarding our products’ usage, maintenance & health benefits which was a huge roadblock for our customers to complete their purchase. A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!

Indiehaat.com

Feb 12, 2025 on Shopify

Amazing team. What I loved is the ownership of the team to make it successful. Some pre-designed journeys could be there as in Improvemnt

Dr. Su Formulations

Oct 29, 2024 on Shopify

Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.

Cookd Ventures

Oct 06, 2024 on Shopify

Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!

Beastlife

Sep 09, 2024 on Shopify

We recently launched our brand and partnered with Limechat for marketing and retention, and the results have been outstanding. Limechat has played a crucial role in driving impressive retention rates, reaching new audiences, and engaging our current customers through direct support on WhatsApp. The Limechat team has proven to be much more than just a service provider. They've truly become a valued partner in our growth journey.

wforwoman

Jul 30, 2024 on Shopify

Great product. Super easy to integrate. Fully automated journey's and campaign reports. Definitely recommend this to everyone. CS team is very supportive and always stays on top of the things. looking for a whatsapp automation.

Campussutra

Jul 23, 2024 on Shopify

Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.

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