My experience with GoKwik, especially through KwikEngage, has been really positive so far. What I genuinely like is how seamlessly KwikEngage connects with the rest of the GoKwik ecosystem like Return Prime, GoKwik Checkout, and KwikPass. As a D2C brand, having all these pieces work together smoothly makes a huge difference because it feels like a complete, well thought out solution rather than separate tools stitched together. A big shoutout to Tanmay as well, who supported me through the entire onboarding process. He was extremely proactive on WhatsApp, very responsive, and super organised in the way he handled every issue. He noted down each problem I shared and made sure they were resolved one by one, which gave me a lot of confidence in both the product and the team behind it. Overall, it’s been a very smooth and reassuring experience working with GoKwik.

I've tried Interakt (decent but missing key features), then Aisensy (worst customer support ever - they just send video links and expect you to solve everything yourself). Finally switched to GokWik Engage and I'm completely satisfied! What makes GokWik different: - Their team creates all your templates for you -15-day dedicated WhatsApp support group -Real hand-holding, not just automated responses Special shoutout to Tanmay from their team who helped me tremendously throughout the setup and onboarding. His support made the entire transition smooth and hassle-free. If you want a WhatsApp marketing app that actually supports you, go with GokWik Engage. Don't waste time like I did with other apps! Highly recommended!

Excellent Experience with GoKwik Engage & Support Team! GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions. We have meeting regarding Segment and campaign to akriti they clear all doubts

Had an excellent experience with the KwikEngage Support Team, especially Rahul Kumar! He was incredibly professional, patient, and thorough — addressing every query and guiding us smoothly through the process. The best part? We barely had to follow up! Rahul ensured consistent communication and resolved everything efficiently before closing the ticket. Truly appreciate his support and dedication!

A big thank you to Rahul Kumar from the KwikEngage Support Team! His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved. He’s truly a gem at GoKwik! I’d strongly recommend KwikEngage to any brand looking to enhance customer experience and maximize conversions through WhatsApp marketing.

Very bad service experience. Their charges are much higher compared to other WhatsApp API providers, claiming to offer “premium support,” but in reality, there’s no proper assistance. Every time you reach out, they just say “email the team” — and even then, no proper solution is provided. No call support, no timely response, and overall very poor service quality. Not recommended at all.

Excellent Experience with GoKwik Engage & Support Team! GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions. A special thanks to Shivi Singh for her outstanding support — she guided us through the entire setup process and was always quick to respond to our queries. Her professionalism and prompt assistance made the experience even better. I’d rate 5 stars for both the GoKwik Engage app and Shivi Singh’s exceptional support. Highly recommended!

Our experience with KwikEngage has been absolutely seamless. The platform is intuitive, efficient, and has genuinely helped us connect better with our customers. But what truly stands out is the exceptional support we’ve received from Riya — she’s always proactive, patient, and ready to help at any time. Her consistent guidance has made our entire setup and optimization process so much easier. Highly recommend KwikEngage for any brand looking to simplify customer engagement and boost performance — and a special thanks to Riya for being such a reliable partner throughout!

I had a word with rahul kumar from kwikengage support team, He recently helped me resolve an issue where my newly created segments were not appearing for my WhatsApp campaigns. He also provided excellent assistance and clarity on how to properly create segments and how to enable the "Type STOP to unsubscribe" option. Rahul was very polite and professional throughout the interaction, and his guidance was clear and effective.

I was having some issues setting up my WhatsApp automation flows. Rahul Kumar from their KwikEngage support team went above and beyond to help me out. Not only did he solve the problem quickly, but he also followed up multiple times to make sure everything was running smoothly. Big thanks to Rahul for making the entire experience seamless.