A big thank you to Rahul Kumar from the KwikEngage Support Team! His guidance was truly invaluable — he patiently addressed every query and made the entire process smooth and stress-free. Rahul was extremely professional and ensured consistent follow-ups until the issue was completely resolved. He’s truly a gem at GoKwik! I’d strongly recommend KwikEngage to any brand looking to enhance customer experience and maximize conversions through WhatsApp marketing.

Very bad service experience. Their charges are much higher compared to other WhatsApp API providers, claiming to offer “premium support,” but in reality, there’s no proper assistance. Every time you reach out, they just say “email the team” — and even then, no proper solution is provided. No call support, no timely response, and overall very poor service quality. Not recommended at all.

Excellent Experience with GoKwik Engage & Support Team! GoKwik Engage has truly helped us improve our customer potential acquisition and overall engagement. The platform offers great features that make it easy to connect with customers and boost conversions. A special thanks to Shivi Singh for her outstanding support — she guided us through the entire setup process and was always quick to respond to our queries. Her professionalism and prompt assistance made the experience even better. I’d rate 5 stars for both the GoKwik Engage app and Shivi Singh’s exceptional support. Highly recommended!

Our experience with KwikEngage has been absolutely seamless. The platform is intuitive, efficient, and has genuinely helped us connect better with our customers. But what truly stands out is the exceptional support we’ve received from Riya — she’s always proactive, patient, and ready to help at any time. Her consistent guidance has made our entire setup and optimization process so much easier. Highly recommend KwikEngage for any brand looking to simplify customer engagement and boost performance — and a special thanks to Riya for being such a reliable partner throughout!

I had a word with rahul kumar from kwikengage support team, He recently helped me resolve an issue where my newly created segments were not appearing for my WhatsApp campaigns. He also provided excellent assistance and clarity on how to properly create segments and how to enable the "Type STOP to unsubscribe" option. Rahul was very polite and professional throughout the interaction, and his guidance was clear and effective.

I was having some issues setting up my WhatsApp automation flows. Rahul Kumar from their KwikEngage support team went above and beyond to help me out. Not only did he solve the problem quickly, but he also followed up multiple times to make sure everything was running smoothly. Big thanks to Rahul for making the entire experience seamless.

KwikEngage is a great WhatsApp marketing solution for eCommerce websites. The platform is easy to use and has really helped us in improving our customer engagement. A special mention to Sweety Rai and her team for being extremely helpful during the setup process and for clearly explaining all the features. Excellent support and smooth onboarding experience! Highly recommended.

KwikEngage has been a game-changer for our business. The WhatsApp integration works flawlessly from automated cart recovery to sending order updates, everything runs smoothly. I’d especially like to appreciate Riya from the support team she has been super helpful, patient, and quick to respond whenever we faced any issues. Her guidance made setup and troubleshooting very easy. Highly recommend KwikEngage to anyone looking to boost customer engagement and sales through WhatsApp!

Our experience with KwikEngage has been incredibly positive. The platform has proven to be a valuable tool in helping us drive customer retention and engagement with ease. Its features are intuitive, well-designed, and aligned with real business needs, making it easy to integrate into our daily workflows. A big part of our successful adoption goes to Shani, whose support has been exceptional from day one. His proactive communication, clear guidance, and timely follow-ups ensured that we were always on track and making the most out of the platform. He took the time to understand our goals and tailored the onboarding and support process to fit our team’s needs perfectly. Together, KwikEngage and Shani have made a meaningful impact on our customer engagement efforts, and we truly value the partnership. We look forward to continuing to grow with the platform and the team behind it.

We’ve had a great experience working with KwikEngage. Our CSM Shani, has been extremely helpful right from the start—guiding us through the integration process seamlessly, setting up automation that saved us time, and actively working with us to increase conversions and drive sales. His proactive approach and quick support made the entire journey smooth and impactful.