Koda Chat ‑ AI Chatbot

Name: Koda Chat ‑ AI Chatbot Introduction Video
Uploaded: 2025-02-06T06:15:03Z
Duration: 1 min 33 s
Description: AI Shop Assistant: 24/7 customer service for Shopify, automating support seamlessly.

Develop by Shopify

$30-$90

/ Month

Free plan available 14 Days Free Trial

AI Shop Assistant: 24/7 customer service for Shopify, automating support seamlessly.

Seamless integration

Product recommendations

Ai-powered chatbot

Order tracking

Multi-language translation

About Koda Chat ‑ AI Chatbot

Launched Dec 28, 2024

Built by Shopify

Address

607 W Dana St, Mountain View, CA 94041, Mountain View, CA, 94041, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

AI-powered chatbot for sale and support with intelligent responses, CTA and escalation capabilities.

Our easy to install AI chatbot transforms interactions between you and shoppers. It handles common questions, tracks orders, and recommends products while trying to make the sale, without interaction from you! Perfect for merchants who want to offer responsive sales and support without hiring a large team. Reduce support tickets, speed up responses, to engage your online shoppers and drive sales - all through automated, personalized conversations that work 24/7.

Powered by Gemini for human-like conversations and accurate responses
Seamless integration with your Shopify product catalog and pages
Smart product recommendations based on conversations with "Add to Cart" action
AI assisted return and refund tickets and support tickets for complex requests
Multi-language - Real-time translation of product information and store policies

Pros

24/7 automated customer service for Shopify stores.
Handles common questions, order tracking, and product recommendations without needing human intervention.
Reduces the need for a large support team, ideal for small businesses or solo entrepreneurs.
Learns specific product catalogs and store policies to provide accurate assistance.
Cuts down on support tickets by offering fast, automated responses.
Integrated seamlessly with Shopify product catalog and pages.
Supports multi-language real-time translation for international customers.
Powered by ChatGPT for human-like conversations and accurate responses.
Easy setup process as reported by users.
Highly recommended by users for reducing workload and providing reliable customer support.

Cons

Dependence on AI might not cover complex or unique customer queries that need human intervention.
Potential initial setup time required to teach the chatbot all products and policies thoroughly.
While reviews are positive, there could be a lack of information on the app's performance under very high traffic conditions.

Top Helpful Reviews

My Store

Mar 09, 2025 on Shopify

LOVE IT!! Koda Chat has been a total game changer for my business! It saves me so much time with customer service. It automated responses, handle FAQs, and policies. My clients love how easy and fast the process is, and I can focus more on my work instead of constant back and-forth messages. Highly recommend for any beauty business looking to streamline customer communication! <3

ellurify

Jan 30, 2025 on Shopify

This chatbot cut my support workload in half. It answers questions instantly, tracks orders accurately, and even suggests products customers end up loving. The setup was painless, and it works 24/7. I don't have to stress about late-night queries. As a solo entrepreneur, it’s like having a reliable teammate I don’t have to pay hourly. Highly recommend.