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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,104)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Paul Rich US

Mar 10, 2025  on Shopify

Moving away from judge.me has been a nightmare. They make it so that you can't leave, since they won't give you anything other than customer's email and review. This makes matching reviews to order IDs and product IDs almost impossible if you have thousands of reviews. They have repeatedly declined to provide any support for the reviews export. Larger businesses should stay clear away from judge.me. You will regret working with them once you decide to explore more robust options and they try to keep you against your will.

Les Nuanciers de Line 🌸

Mar 10, 2025  on Shopify

Application très intuitive et pratique. L'assistance est très réactive, toujours prête à nous venir en aide si besoin. Un espace est même dédié à nos suggestions d'amélioration ! Je recommande cette application

Helena Essential

Mar 10, 2025  on Shopify

really easy set up, lovely layout and very quick, friendly and competent help if you have any issues. Super happy and can recommend anytime :)!

Seren

Mar 09, 2025  on Shopify

Mohamed replied in seconds and was great! Also, the app is very convenient and I like the Automated emails, as well as the integration in customer accounts and other widgets

EFM Essentials

Mar 09, 2025  on Shopify

great support. had an issue and the agent fixed it quickly. knew exactly what to do and got on it...what I expect a good company to do, is hire good knowledgeable staff to resolve issues quickly. Thanks...

Revelmy

Mar 09, 2025  on Shopify

Fantástica! Una app imprescindible por su claridad, customizacion, capacidad de integracion y precio. Así como un estupendo servicio técnico.

House Of Chandelle

Mar 09, 2025  on Shopify

customer service is very good. I had couple of questions and I wanted to change few things in my page and the judge.me team responded straight away, they also answered to all my requests. Thank you all for your support.

Goob's Closet & Boutique

Mar 09, 2025  on Shopify

Support is super helpful. They verified over 400 reviews that I manually imported from resale platforms and helped me reach 100% authenticity with a quick turnaround. :)

Expressduft.de

Mar 09, 2025  on Shopify

Kundendienst super einfach per Chat erreichbar. Sehr hilfsbreit und alle Fragen schnell geklärt. Bisher bin ich super zufrieden

Alta Gioielli

Mar 09, 2025  on Shopify

Applicazione meravigliosa, assistenza rapidissima. Consiglio come unica soluzione per le vostre recensioni

Moselle Natural Health

Mar 09, 2025  on Shopify

Top notch customer service and the application is fantastic! My issue was resolved in a few minutes - thank you!

Holyland Artisans

Mar 09, 2025  on Shopify

One of the best customer services i ever see, nice and professional way of communication, thank you

My Store

Mar 09, 2025  on Shopify

I came with many questions and problems with this app and Mr. Ron answered and help me to solve all the problems, I really appreciate his costumer service.

Shirt Source LLC

Mar 09, 2025  on Shopify

At this point, I can only answer as honest as possible. Judge.me appears to be great however I haven’t used it long enough for my best overall opinion. I have currently given a 4 star rating because nothing is perfect. I need to have the time to get accustomed to it and see what differences it makes by using it. I’m sure there will be other reviews down the road that I will have a better response to. I can say the customer service is top tier and that in itself is wonderful.

FanGirlsShop

Mar 09, 2025  on Shopify

Quick and efficient help to any questions that I had! Even in the middle of the night. Thanks to Jess, Han and Brian for being so efficient!

Big Daddy

Mar 08, 2025  on Shopify

Amazing service. Souleiman (I hope I spelt that right) went above and beyond. The company should be happy to have such a person. :)

Ace Baits

Mar 08, 2025  on Shopify

Amazing and fast help from Daniel. By far the best app I have used across any of my businesses. 100% worth it.

Colin Bell

Mar 08, 2025  on Shopify

Could not fault so far, I had an issue where the code was not working on a 1.0 theme however customer service resolved it within 5 minutes. Amazing team!

Sea & Sand

Mar 07, 2025  on Shopify

Soufiane was amazing! He helped me quickly with my issue and all worked well. Keep up the good work!

MagnetixMe

Mar 07, 2025  on Shopify

I had an amazing experience with Judge.me's customer support. The person was incredibly responsive and went above and beyond to help me. I was struggling to change the colors of the reviews on my store, but the support agent took care of everything for me and made the exact adjustments I requested.

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