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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Being Shipped

Jul 08, 2024  on Shopify

Judge.me offers exceptional customer service and an incredible app. Their team is always ready to assist, ensuring a seamless experience. The app’s features are top-notch, making it indispensable for managing reviews. Highly recommended!

Pool Table Shop

Jul 07, 2024  on Shopify

They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request. However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation. There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review. Anyway, overall it's quite a good app for review management.

Xenith

Jul 07, 2024  on Shopify

i had a problem getting the 5 star ratting to be the first one you see and Faissal a worker for judge.me was extremely helpfully giving me the exact links, with the steps to go along with it all in a first time, I'm talking minutes i fixed what i wanted to because of how easy Faissal made the instructions. thank you again Faissal i rally appreciate it and you were very professional. :)

Xafex

Jul 07, 2024  on Shopify

Very good support, I love the support team, and a great support from Ms.Gabriela with patient. Also the app is very useful.

Kombinando Center

Jul 07, 2024  on Shopify

I loved the service, fast and efficient. I've used some other apps, but none of them helped me as much. Many thanks to Cassiano who helped me configure

BRIPE Coffee Brew Pipe

Jul 07, 2024  on Shopify

Wow! Talk about great, fast customer service! I had a hard time installing the review widget where I needed it and customer service took care of it in no time!

Bulk Candy Store

Jul 07, 2024  on Shopify

I have used this app first on another platform and now on Shopify and I think it's great. The move to Shopify itself was really easy. It does all that need in a reviews app and is very reasonably priced. In addition, customer service is great, the answer questions quickly and accurately.

Cartes and co

Jul 07, 2024  on Shopify

j'ai eu besoin d'aide afin de finaliser l'installation de l'application et l'on m'a aider avec professionnalisme et gentillesse. je recommande vivement

Srisai Pharma

Jul 07, 2024  on Shopify

It is a good app for collecting customer reviews and support team was also very quick in assisting with the queries.

Macro Mug

Jul 07, 2024  on Shopify

Judge.me has great support, I had an issue with loading reviews properly (probably because I set something up incorrectly!) I chatted them and they fixed it in under five minutes! Great app!

ede

Jul 07, 2024  on Shopify

The service is always very fast and the chat is great because you get to speak to and help from an actual human! Andrew really helped me out changing my website code to get my number count of reviews under each product and was super quick and responsive. Thanks Andrew!

Tortli

Jul 07, 2024  on Shopify

The best app I've ever used for reviews. We had checking others app before judge.me but this app is the best. Support supports us at every stage of configuration and implementation. I sincerely recommend it!

Elliwear

Jul 07, 2024  on Shopify

I am really happy about judge.me! The support is kind and so fast, the ux is great and the price also affordable. What could i ask for more? :)

Pigmenttarium Store

Jul 07, 2024  on Shopify

The app seems easy to use and the customer support is super quick and super friendly. A representative, Ron, helped me out a lot and super quickly. This guy deserves a pay rise! :) I see a lot of options in the app in the free plan which is important for me as my business is fresh and not bringing much money yet so my budget is limited. But Jugde.me offers alot for free and I love them for that!

Allure Waves™

Jul 07, 2024  on Shopify

i worked with loox before i found this app- not only that loox is very expensive but the loox and judge me has the same features. judge me have an exelent customer support- they answer all of my questions in a minute. and its free!!! i you can customize everything. highly recommanded!

Petrol Threads

Jul 07, 2024  on Shopify

The customer service is second to none. I had some small formatting tweaks to make and Andrew helped me out with everything, brilliant service.

wine4u

Jul 07, 2024  on Shopify

Enjoying the app so far and great costumer service straight out of the gate. Ron was very helpful in helping me setting everything up in the correct manner. Very good.

Cozy Home Co Candles

Jul 07, 2024  on Shopify

Customer support was prompt and thorough so far! Just setting everything up but it seems to be working well.

Lush & Luxe Hair

Jul 07, 2024  on Shopify

Carlos was super helpful! Quick friendly service! This app and the team members are next level to what I’ve dealt with in the past.

Royal Lights & Home Decor

Jul 06, 2024  on Shopify

I wanted to express my deepest gratitude for your invaluable assistance in helping me with the product reviews for my store. Your work on the app has made a significant impact and has greatly benefitted my business. I truly appreciate your support and dedication.

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