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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,020)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Rich Rootz Beauty Company

Aug 27, 2024  on Shopify

This app is amazing. I only have the free version right now but plan to upgrade as it has been amazing.

Paw Tribe

Aug 27, 2024  on Shopify

Exceeded expectations! I had issues when uploading my exported reviews, the support team found the issue, solved it, and went the extra mile to implement the solution for us. Everything is working great now! Awesome support!

Billionaire Bae

Aug 27, 2024  on Shopify

I just bought the app, so I am taking time to learn it, however I am loving everything so far. Customer support was super helpful.

OHA Skincare

Aug 27, 2024  on Shopify

We are still learning the app to figure out if it works for our specific needs, but I can say that judge.me support is amazing. They are so responsive and helpful. Thank you for the amazing customer service.

Gingko Furniture

Aug 27, 2024  on Shopify

Great app - works exactly as intended and very easy to use! Customer service is EXTRAordinary!!! very responsive and quickly resolved all issues!

fashion&lucky

Aug 27, 2024  on Shopify

Sono rimasto davvero impressionato dalla qualità dell’assistenza clienti di Judge.me. L'app è estremamente intuitiva e facile da usare, ma ciò che ha davvero fatto la differenza è stata l'assistenza che ho ricevuto. Hanno risolto subito il mio problema concedendomi l'accesso e mi hanno fornito ottimi consigli tramite chat. L'approccio professionale e la disponibilità del team hanno reso l'intera esperienza molto positiva. Consiglio vivamente Judge.me a chiunque cerchi un'app per recensioni efficace e un supporto clienti eccezionale!

My Store

Aug 27, 2024  on Shopify

Très bonne application facile d'utilisation qui rempli toute les fonctions nécessaire, avec un support réactif et efficace !

Exclusive Selects

Aug 27, 2024  on Shopify

Just for Brian . without the help of Brian This App Is useless . Thanks to Mohamed Too for helping me out.

Nifty Gifts ZA

Aug 27, 2024  on Shopify

Excellent! The app works great and the pricing makes it amazing value for money which is super rare these days. I had an issue with the look and position of the widgets and the support team solved it for me quickly and efficiently. 10/10 experience. I highly recommend this app!

KarelianStore

Aug 27, 2024  on Shopify

Absolutely great support! The problem was resolved quickly and the service was friendly and knowledgeable. Excellent!

WildandKing

Aug 27, 2024  on Shopify

I have to admit that this plugin is incredibly powerful for every eCommerce platform. I've been using Judge.me for WooCommerce for a long time, and I really appreciate all the features and the excellent customer support. Now that I'm setting up a new Shopify website, Judge.me was my first choice, and it has not disappointed me.

Ongles Elaine Lemay

Aug 27, 2024  on Shopify

I'm very happy everytime I need help they are here to help and the problem is solved. Really easy to use. I recommend this app

Flexx International Ltd

Aug 27, 2024  on Shopify

It's an excellent app, very well-priced, and has good functionalities. The support was very responsive, and Thanh resolved my problem quickly. I am glad my developer installed this app for us. We use it to collect product reviews and let customers ask questions about a product directly on the product page. We can answer them, and answers stay there for others to see. This helps customers make better decisions when buying the product.

lasersafetyindustries.com

Aug 26, 2024  on Shopify

Excellent 24 hour service for helping set-up. As the number of reviews would imply, its a world class app with an excellent integration/customization. Beyond reviews, if your looking for a nice Q&A widget (that can reflected at the top of your product page), it appears this may be an excellent app. Haven't got to integrating it but was looking for one.

Watch Cobblers

Aug 26, 2024  on Shopify

Great free features and amazing customer support team, even for the stores on the free plan! Quick responses.

luahome.cl

Aug 26, 2024  on Shopify

Excelente servicio y atención al cliente. He comenzado a usarlo y me ha sorprendido lo bien que funciona, incluso estando en el modo gratuito. El servicio es increíble y personalizado; no estoy hablando con un robot, sino con un ser humano

Viajecito PH

Aug 26, 2024  on Shopify

Great servince and Thanh has been so helpful with assisting me in all of my inquiries and concerns! Highly recommend!

Ann's Vibe

Aug 26, 2024  on Shopify

Ron noticed me online and started to chat with me. Ron helped me get my app set-up and even went above. Ron, change the review area to be the same color of my store and added my company's logo to my email page. I just opened my store, and this was a huge help for me. I really appreciate his help and attention to details on my store review section. Thanks for being great!

Snuggle Society

Aug 26, 2024  on Shopify

I would recommend the app because the customer support is very good and they take the time to answer your questions and be thorough, while still building trust and assuring you that you and your business are in good hands.

Say the Label

Aug 26, 2024  on Shopify

I had Ron help me with the set up and he was incredible! He made the process so easy! highly recommend this app!

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