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Helpwise logo

Helpwise

Develop by Shopify
Free plan available

Shared Inbox for your team email accounts.

Shared inbox
Team email
Order status

About Helpwise

Launched Feb 03, 2020

Categories

Built by Shopify

Address

1525 Robson Street, Suite 500, VANCOUVER, BC, V6G 1C3, CA

Website Support Portal Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(15 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Helpwise is easy to use shared inbox for team email accounts like help@, jobs@ etc. As a business grows, sharing email accounts among colleagues is not scalable, creates chaos, lack of transparency & security loopholes. This is where the shared inbox comes in! If you are getting queries from your customer like, what's the status of the order. You can easily find that information directly from the place where you are writing back to your customer. Just click on the Shopify logo on the right...

Helpwise is easy to use shared inbox for team email accounts like help@, jobs@ etc. As a business grows, sharing email accounts among colleagues is not scalable, creates chaos, lack of transparency & security loopholes. This is where the shared inbox comes in! If you are getting queries from your customer like, what's the status of the order. You can easily find that information directly from the place where you are writing back to your customer. Just click on the Shopify logo on the right... more

Pros

  • Easy to use shared inbox for team email accounts
  • Helps in maintaining transparency
  • Eliminates chaos and security loopholes
  • Scalable for growing businesses
  • Integrates with tools like Shopify for quick information retrieval

Cons

  • Possible learning curve for new users
  • Dependence on integration with third-party services like Shopify for full functionality
  • Potential to miss updates if not configured correctly

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