Helpwise

Name: Helpwise Introduction Video
Uploaded: 2024-04-06T08:12:06Z
Duration: 1 min 33 s
Description: Shared Inbox for your team email accounts.

Helpwise

Develop by Shopify

Free plan available

Shared Inbox for your team email accounts.

Shared inbox

Team email

Order status

About Helpwise

Launched Feb 03, 2020

Built by Shopify

Address

Ciudad Real, CR, ES

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Introduction Video

Description

Helpwise is easy to use shared inbox for team email accounts like help@, jobs@ etc. As a business grows, sharing email accounts among colleagues is not scalable, creates chaos, lack of transparency & security loopholes. This is where the shared inbox comes in! If you are getting queries from your customer like, what's the status of the order. You can easily find that information directly from the place where you are writing back to your customer. Just click on the Shopify logo on the right...

Pros

Easy to use shared inbox for team email accounts
Helps in maintaining transparency
Eliminates chaos and security loopholes
Scalable for growing businesses
Integrates with tools like Shopify for quick information retrieval

Cons

Possible learning curve for new users
Dependence on integration with third-party services like Shopify for full functionality
Potential to miss updates if not configured correctly