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Customer reviews: WebPlanex: GST Invoice India

Develop by WebPlanex

Reviews (533)

Overall rating
5

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

  • User-friendly interface that simplifies GST invoicing
  • Seamless integration with Shopify for easy invoice management
  • Efficient and accurate GST-compliant invoice generation
  • Outstanding customer support, with quick problem resolution
  • Responsive support staff, providing personalized and prompt assistance
  • Customization options for tailored invoicing solutions
  • Positive impact on tax filing and management processes for businesses

Common Concerns

  • Issues with data inconsistencies and technical delays
  • The need for bulky manual input and limited automation in some areas
  • Pricing perceived as high, especially for small businesses
  • Concerns over personal data use, like receiving messages on personal channels
  • Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

MoonTara

Jul 10, 2024  on Shopify

Great App! Very helpful and patient support team especially Jyoti. They go one step ahead to cater to client requirements. Specifically Good for Indian Businesses ! Recommended to all. Thanks

City Wolf

Jul 09, 2024  on Shopify

I recently installed the app and it is great. It has all features required for GST reporting and tax invoice. Easy to integrate with store. Very good support provided.

Kari by Kriti

Jul 07, 2024  on Shopify

Webplanex was easy to install and super fast to download gst invoices. I was using another GST app that took forever to download invoices at the end of the month. Jyoti from webplanex replies almost immediately and is always available to help with queries. They also helped me sync old orders. Highly recommend their services.

Kùva Botanicals

Jul 03, 2024  on Shopify

This app was recommended to me by a friend and it has a lot of customization options which are useful for me. Its a useful tool for GST invoices in India.

Ruby's Organics

May 07, 2024  on Shopify

Extremely happy with our experience using the WebPlanex App. We've been using this app for over 2 years now and have never faced any issues or glitches. The customer support team works extremely fast and have been able to answer all our queries. Special thanks to Jyoti from the team for all her help!

GetZget

Apr 25, 2024  on Shopify

supportive staff as well as invoicing software works smoothly it saves my much time while filing Gst and CA process, Thanks webplanex

THE SASS BAR

Apr 24, 2024  on Shopify

The team at WebPlanex doing a phenomenal job. They were professional, attentive, and incredibly knowledgeable about the process. They took the time to understand specific needs and created an engaging and user-friendly experience. we were facing rate wise sales report, only by the WebPlanex app though we can get satisfying reports. The team (Jyoti ma'am Abdeali) is very available for quick solutions and ...

purelyyours.com

Apr 24, 2024  on Shopify

I'm really impressed by the support team; they connect with us directly via Anydesk and call to assist us.

PATOYS

Apr 16, 2024  on Shopify

I've been utilizing the WebPlanex:GST Invoice app for the past year, and it has significantly augmented my Shopify experience. While Shopify does offer a tax system for invoicing, this app goes above and beyond by generating invoices compliant with Indian GST standards and seamlessly dispatching them to both buyers and sellers via email. The inclusion of various templates further enhances its utility. However, there are a few areas that could benefit from improvement. Firstly, the absence of product barcodes on invoices is a notable omission. Additionally, the inability to create B2B bills by customizing products and buyers presents a limitation. These are critical functionalities that would enhance the app's utility. Moreover, the pricing seems a tad steep. If the developer reevaluates the cost, making it more competitive, it would likely see increased adoption, benefiting both users and the company alike. Nonetheless, WebPlanex:GST Invoice stands out as a commendable Indian app. The customer support is exemplary; the team readily engages with users over the phone, efficiently resolving issues during business hours. This direct interaction adds immense value to the overall experience. In conclusion, while there are areas for refinement, WebPlanex:GST Invoice app remains a solid choice for those seeking comprehensive invoicing solutions tailored to Indian GST requirements. With some tweaks, it has the potential to become even more indispensable in the Shopify ecosystem.

Electrochemistry Store

Apr 10, 2024  on Shopify

WebPlanex team gave fast response to our queries. Their support is fast. Also their free trial is good starting point for new ecommerce business.

Sugar Watchers Low GI Staples

Apr 03, 2024  on Shopify

The team at WebPlanex doing a phenomenal job. They were professional, attentive, and incredibly knowledgeable about the process. They took the time to understand specific needs and created an engaging and user-friendly experience. we were facing rate wise sales report, only by the WebPlanex app though we can get satisfying reports. The team (Jyoti ma'am) is very available for quick solutions and any suggestions. I can recommend 100%.

Clan Shoes

Apr 02, 2024  on Shopify

This is the best app so far for GST invoices. Would love to see some more features which I suggested to their team.

Happy Daze

Apr 02, 2024  on Shopify

We recently launched our shopify website and downloaded this app for invoices. Its been great and so easy easy to use. Their interface is very user friendly and it has really resolved all by billing issues. I highly recommend this Webplanex for Gst invoices for your shopify website. Its truly the best.

HackCloth Clothing

Apr 02, 2024  on Shopify

The option to generate offline bill does not work, after filling a long list of orders multiple times, within less than 1 minute, it fails with a 410 not found error, I do not know what that means, and I do not want to know either since they have been charging every month regardless of the usage and one time when I actually needed to use the app, it did not work.

BornGood

Apr 01, 2024  on Shopify

We are using this app for generating GST bills for a long time and we are very happy with it. Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage.

Iha Designs Bridal Studio

Apr 01, 2024  on Shopify

It's a very good app for online GST billing, best service and good supporting staffs especially Jyoti and Abdeali. Thank you, team Webplanex

Above Minimum

Mar 27, 2024  on Shopify

Good Product. Helpful Team - gets back in a minute. Jyoti from their team helped us out in a matter of minutes! :)

Bigtail Mart

Mar 27, 2024  on Shopify

Superb Gst App for all shopify website portals .....its detailed features are simple to use & great support from backend....my website www.bigtailmart.com also uses this plugin....it works good

Flooof'd

Mar 22, 2024  on Shopify

After installing and uninstalling 2 - 3 others apps, I stumbled upon this one and I am truly satisfied with this app. 1. It is extremely user friendly. 2. They have brilliant customer support. Whatever queries I had were resolved within a couple of hours. The support is also always available. I'd definitely recommend it to new shopify accounts.

CARBON RACING

Mar 12, 2024  on Shopify

Webplanex is really helpful for us with comprehensive GST invoice creation for our online orders. We have been using it since 2 years with no issues and it is very user friendly. Also the reporting makes it a lot easier to extract the required details.

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