Reviews: WebPlanex: GST Invoice India

Customer reviews: WebPlanex: GST Invoice India

Reviews (512)

Overall rating

5

152
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4
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2
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2

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

User-friendly interface that simplifies GST invoicing
Seamless integration with Shopify for easy invoice management
Efficient and accurate GST-compliant invoice generation
Outstanding customer support, with quick problem resolution
Responsive support staff, providing personalized and prompt assistance
Customization options for tailored invoicing solutions
Positive impact on tax filing and management processes for businesses

Common Concerns

Issues with data inconsistencies and technical delays
The need for bulky manual input and limited automation in some areas
Pricing perceived as high, especially for small businesses
Concerns over personal data use, like receiving messages on personal channels
Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

BornGood

Apr 01, 2024 on Shopify

We are using this app for generating GST bills for a long time and we are very happy with it. Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage.

Iha Designs Bridal Studio

Apr 01, 2024 on Shopify

It's a very good app for online GST billing, best service and good supporting staffs especially Jyoti and Abdeali. Thank you, team Webplanex

Above Minimum

Mar 27, 2024 on Shopify

Good Product. Helpful Team - gets back in a minute. Jyoti from their team helped us out in a matter of minutes! :)

Bigtail Mart

Mar 27, 2024 on Shopify

Superb Gst App for all shopify website portals .....its detailed features are simple to use & great support from backend....my website www.bigtailmart.com also uses this plugin....it works good

Flooof'd

Mar 22, 2024 on Shopify

After installing and uninstalling 2 - 3 others apps, I stumbled upon this one and I am truly satisfied with this app. 1. It is extremely user friendly. 2. They have brilliant customer support. Whatever queries I had were resolved within a couple of hours. The support is also always available. I'd definitely recommend it to new shopify accounts.

CARBON RACING

Mar 12, 2024 on Shopify

Webplanex is really helpful for us with comprehensive GST invoice creation for our online orders. We have been using it since 2 years with no issues and it is very user friendly. Also the reporting makes it a lot easier to extract the required details.

Pawffles-The Pet Store

Feb 29, 2024 on Shopify

I have started using the Startup plan and needed some help for historic invoices. Jyoti, from WebPlanex team was more than helpful through the process and answering all our questions patiently and very quickly. The app is easy to configure and is very user friendly with multiple options to make tax invoices easier. I look forward to using the app, given the excellent experience.

Rareyou

Jan 29, 2024 on Shopify

I downloaded the app for invoices on my Shopify Store. Experience was amazing. It's very easy to setup gst rates and other things on the app. Staff is also very supportive and helped me to resolve the issues in the Shopify as well. I highly recommend Webplanex for Gst invoices.

My Soul Crafts

Dec 20, 2023 on Shopify

I'm using a Startup plan and don't have an extensive experience yet, but the app definitely makes my life easier. When there was a minor issue in one of the manually created invoices, the support team of the app helped me to resolve it very quickly, which gives me confidence that I am not paying money for nothing and if there is any problem, I would get the needed support.

Cybeart India

Dec 13, 2023 on Shopify

The app is fantastic. For India particularly, this is the best app so far for GST invoices. App keeps developing and updating over time as well which is great. Would love to see some more features which I suggested to their team.