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Customer reviews: WebPlanex: GST Invoice India

Develop by WebPlanex

Reviews (512)

Overall rating
5

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

  • User-friendly interface that simplifies GST invoicing
  • Seamless integration with Shopify for easy invoice management
  • Efficient and accurate GST-compliant invoice generation
  • Outstanding customer support, with quick problem resolution
  • Responsive support staff, providing personalized and prompt assistance
  • Customization options for tailored invoicing solutions
  • Positive impact on tax filing and management processes for businesses

Common Concerns

  • Issues with data inconsistencies and technical delays
  • The need for bulky manual input and limited automation in some areas
  • Pricing perceived as high, especially for small businesses
  • Concerns over personal data use, like receiving messages on personal channels
  • Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

Doctor Bhargava

Dec 24, 2024  on Shopify

I had the pleasure of experiencing Web Planex services recently, and I can confidently say they exceeded all expectations. From start to finish, every interaction was marked by professionalism, efficiency, and genuine care for their customers. The team is incredibly knowledgeable and approachable. They took the time to understand my needs and provided tailored solutions that perfectly addressed my concerns. What stood out the most was their commitment to quality and attention to detail, ensuring that no aspect was overlooked. Communication was seamless, and they kept me informed at every step of the process. Whether it was responding to queries promptly or going the extra mile to ensure satisfaction, their dedication was evident. I am particularly impressed by how they prioritize customer satisfaction. They didn’t just deliver a service—they created a memorable experience that reflects their passion and expertise in their field. I would highly recommend Web Planex to anyone seeking reliable, high-quality service. They have set the standard for excellence and have undoubtedly earned my trust and loyalty.

Amar Chitra Katha

Dec 23, 2024  on Shopify

This is a very nice app to manage te GST invoices. The staff especially Jyoti is so supportive and handles the escalations very well.

Thyromart

Dec 18, 2024  on Shopify

The app is great and easy to use, especially for Indian Merchants as it showcases everything that is required in an invoice. Apart from the application the support team(Jyoti Mam) is also very responsive and supportive. Recommended for Indian Merchants

Silicon TechnoLabs

Dec 16, 2024  on Shopify

The support team is very helpful and quick to solve problems. It is perfect for Indian e-commerce needs. The service is reliable and easy to use. I recommend it to everyone looking for good support and a smooth experience.

ViaTerra Gear

Nov 27, 2024  on Shopify

Thank you Jyoti ... great Experience, great service thanx for solving my problem ... very good team ... and best gst app thanks a lot Jyoti

WAQA

Nov 26, 2024  on Shopify

The app was easy to install and configure. Jyoti provides great customer service and is always available to help with queries.

TrendOye

Nov 26, 2024  on Shopify

It's a good and easy to use app. UI is good and support is also very prompt. And Mr. Ali has been quite proactive in helpful in every kind of query.All the best team.

Zest Mélange

Nov 24, 2024  on Shopify

Fantastic App for GST Invoicing! This app is a game-changer for anyone managing GST invoices in India. The setup was incredibly easy, and the features are tailored perfectly for compliance with Indian tax laws. Generating GST-compliant invoices is seamless, and the automated features save me so much time and effort. The interface is user-friendly, and the support team is always prompt and helpful whenever I have a question. It has truly streamlined my billing process and made managing taxes stress-free. Highly recommend this app to every business owner using Shopify in India

Gulabae®️

Nov 14, 2024  on Shopify

Webplanex was easy to install and super fast to download gst invoices. I was using another GST app that took forever to download invoices at the end of the month. They also helped me sync old orders. Highly recommend their services.

P.C. Chandra Jewellers

Nov 12, 2024  on Shopify

We have been using the GST Invoice app, and we can't say enough about the incredible support they've provided. Whenever we faced issues, the team resolved them promptly and efficiently, no matter how complex. They even went above and beyond to create a customized invoice template that perfectly fits our needs. Special shoutout to Jyoti from Customer Support, who truly exemplifies exceptional service. She is always available, incredibly responsive, and remarkably patient in understanding and addressing our concerns. This app can be very helpful for all Indian businesses. It's user-friendly, comprehensive, and backed by top-notch customer support. Highly recommend!

Epoch Elements

Nov 11, 2024  on Shopify

The GST invoice app is really amazing. We have used it for our previous main website and we are proceeding with the new one as well. The app provides a really smooth experience. Whether you void the order or do any changes, it instantly gives you the updated invoices. We would definitely recommend.

Amukti - The Women's Ethnic Fashion Store

Nov 11, 2024  on Shopify

Extremely helpful customer support . The app is very useful for Indian GST filing and reporting. Easy to configure and use. They also have online assistance which is really quick.

dealzkart

Nov 10, 2024  on Shopify

Highly Recommend for GST Invoicing !! I’ve been using the GST Invoice app on Shopify for a while now, and it’s been a game-changer for managing my invoicing. The app is easy to use, and it integrates seamlessly with my store. What stands out the most, however, is the exceptional customer support. Whenever I’ve had questions or needed assistance, the team has been prompt, professional, and very helpful. Highly recommend this app to anyone looking to streamline their GST invoicing process!

Crido

Oct 21, 2024  on Shopify

A great app for automated GST-compliant invoicing! It saves us time and offers excellent customization options for professional invoices.

Kalyanastrogems

Oct 17, 2024  on Shopify

Worst app - Do not install. They have so many data inconsistencies and their tech team is very bad. They made double entries for our orders which makes data unustable. 2nd, they did not sync orders with HSN and GST, hence making all reports unusable. It has been a week and daily they say now tech team has gone home etc. If you are planning to use this for financial reporting, avoid, as their is no data integrity and tech team is so slow in resolving this, they only want to take money and 0 support.

Myshkaa

Oct 16, 2024  on Shopify

I have had a wonderful experience with using the WebPlanex: GST Invoice India app for my shopify website. Their support team goes in sync with their technical team as both bring out customized solutions for your store. In my case, I was facing difficulty as I had to attach a unique barcode for shipping with every shipment. I was thinking of purchasing additional equipment to implement this change but Jyoti from support team came forward and took the ownership of talking to the tech team and then get this change implemented just for me on my store. Now, I just attach the tracking id in my order status and the barcode is generated and gets pasted to the shipping label automatically after refreshing the corresponding order status. This is saving a lot of time for me and its looking so authentic on the shipping labels. Thank you for coming forward and implementing a change for just one customer. I am looking forward to get sms feature within this app so that order confirmation or update sms can also be triggered from this app itself. Your team is doing a wonderful job in delighting customers.

Mannat

Oct 16, 2024  on Shopify

Good experiencec while using this app from past 1 month. Great servce and staff co-operation when i need some help. Special Thanks Joyti and Satish Webplanex Team players

Atlantis

Oct 15, 2024  on Shopify

we have use this app in our store, its working fine, also service support team is quickly reply and resolved issue.

Rosin

Oct 13, 2024  on Shopify

I had recently started using this app for gst invoice. Its very easy and user-friendly. As a small business owner in Shopify it's great for gst invoice and making work much easier. All queries are answered by them patiently and if any issues they will guide us. Great app

The Minimal Closet

Oct 10, 2024  on Shopify

Good app, using it for my second store. Would be my go to app for GST stuff. Jyoti ji from the team was very helpful.

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