Reviews: WebPlanex: GST Invoice India

Customer reviews: WebPlanex: GST Invoice India

Reviews (512)

Overall rating

5

152
4

4
3
2
1

2

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

User-friendly interface that simplifies GST invoicing
Seamless integration with Shopify for easy invoice management
Efficient and accurate GST-compliant invoice generation
Outstanding customer support, with quick problem resolution
Responsive support staff, providing personalized and prompt assistance
Customization options for tailored invoicing solutions
Positive impact on tax filing and management processes for businesses

Common Concerns

Issues with data inconsistencies and technical delays
The need for bulky manual input and limited automation in some areas
Pricing perceived as high, especially for small businesses
Concerns over personal data use, like receiving messages on personal channels
Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

Doctor Bhargava

Dec 24, 2024 on Shopify

I had the pleasure of experiencing Web Planex services recently, and I can confidently say they exceeded all expectations. From start to finish, every interaction was marked by professionalism, efficiency, and genuine care for their customers. The team is incredibly knowledgeable and approachable. They took the time to understand my needs and provided tailored solutions that perfectly addressed my concerns. What stood out the most was their commitment to quality and attention to detail, ensuring that no aspect was overlooked. Communication was seamless, and they kept me informed at every step of the process. Whether it was responding to queries promptly or going the extra mile to ensure satisfaction, their dedication was evident. I am particularly impressed by how they prioritize customer satisfaction. They didn’t just deliver a service—they created a memorable experience that reflects their passion and expertise in their field. I would highly recommend Web Planex to anyone seeking reliable, high-quality service. They have set the standard for excellence and have undoubtedly earned my trust and loyalty.

The Postbox

Nov 18, 2024 on Shopify

Great app. Helpful in creating GST invoices. Saves a lot of time.

B.P. Oil Mills

Oct 02, 2024 on Shopify

The application is fine, but I repeatedly kept getting messages on my PERSONAL WhatsApp number saying that the plan is close to being over or other issues. If I am not mistaken, initially it was free for 100 orders a month, then they changed it to USD 5 for the first 100 orders also. Ultimately I don't really care what they do with their own pricing as long as they don't message me outside of Shopify channels. They can set their limits, not allow me to download invoices, whatever, but sending me WhatApp messages outside Shopify is unacceptable and seems blatant misuse of personal information shared.

Spoil Me Silly by Sonali

Jul 31, 2024 on Shopify

Very happy with webplanex gst software that has made invoice generation and tax filing very automated. Their support is also prompt and available for any issues. Some UI issues persist that can make invoice management manually laborious. Especially that there is no way to bulk update gst rates and hsn codes or have them linked with metafields from the product page. Hopefully these features can be added in future updates