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Customer reviews: WebPlanex: GST Invoice India

Develop by WebPlanex

Reviews (512)

Overall rating
5

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

  • User-friendly interface that simplifies GST invoicing
  • Seamless integration with Shopify for easy invoice management
  • Efficient and accurate GST-compliant invoice generation
  • Outstanding customer support, with quick problem resolution
  • Responsive support staff, providing personalized and prompt assistance
  • Customization options for tailored invoicing solutions
  • Positive impact on tax filing and management processes for businesses

Common Concerns

  • Issues with data inconsistencies and technical delays
  • The need for bulky manual input and limited automation in some areas
  • Pricing perceived as high, especially for small businesses
  • Concerns over personal data use, like receiving messages on personal channels
  • Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

PBW Foods Private Limited

Oct 02, 2024  on Shopify

This GST Invoice Generator app is user-friendly and efficient. It simplifies invoice creation with a smooth interface and quick processing. Highly recommended for businesses looking for hassle-free GST invoicing and accurate tax calculations. Excellent customer support adds to its value!

B.P. Oil Mills

Oct 02, 2024  on Shopify

The application is fine, but I repeatedly kept getting messages on my PERSONAL WhatsApp number saying that the plan is close to being over or other issues. If I am not mistaken, initially it was free for 100 orders a month, then they changed it to USD 5 for the first 100 orders also. Ultimately I don't really care what they do with their own pricing as long as they don't message me outside of Shopify channels. They can set their limits, not allow me to download invoices, whatever, but sending me WhatApp messages outside Shopify is unacceptable and seems blatant misuse of personal information shared.

Baer India

Sep 29, 2024  on Shopify

Great customer support in terms helping through all options. overall a decent app for your GST needs.

Dia Creations

Sep 26, 2024  on Shopify

Great application for Indian GST Tax system!! And great support from tech & account management team. - DIA Creations, www.diacreations.in

Workbazaar

Sep 25, 2024  on Shopify

Its a good app for any business who struggle with GST invoicing this is the best app. I like their prompt support, Jyoti was always available for any queries. I recommend this app for all the businesses with automatic GST invoicing need.

LoaferandCo

Sep 17, 2024  on Shopify

Jyoti was extremely helpful in setting up the app. I hope we can continue using this app to help with all our GST INVOICING

A Little Extra

Sep 17, 2024  on Shopify

We started using GST Webplanex last month. App works fine and meets our requirements of GST invoicing. It is a decent app! Thanks to their excellent customer service and very short response ...

Inkedwolf

Sep 15, 2024  on Shopify

I recently started using the Webplannex GST app for managing my store’s sales invoices, and it has been a game changer! The app is incredibly user-friendly and truly a one-stop shop for everything related to GST invoicing. Setting up invoices is quick and hassle-free, and I can already tell my CA will be thrilled with how streamlined the process has become. A special shoutout to Jyoti from the Webplannex team, who went above and beyond to assist me after installation. She was always available and made sure I was comfortable using the app. Her support made the whole experience even better. I would 100% recommend this app to anyone looking for an efficient solution for their GST invoicing needs!

Aditya Labels and Prints

Sep 05, 2024  on Shopify

I initially had some reservations before trying out this app, but it has far exceeded my expectations. it's crucial for me to ensure the correct GST is displayed on my invoices, and this app handles that perfectly. The customer support is truly outstanding whenever I need help, especially Jyoti. Jyoti is always quick to respond and incredibly helpful, which is a rarity with many apps. I’m extremely satisfied and would highly recommend it to anyone needing reliable and responsive service.

Temptindia

Sep 05, 2024  on Shopify

Best Service provider and real time resolution of each, every thing. Also you have customized plan as per your need. Recommended

Bombucha.in

Sep 04, 2024  on Shopify

Have been using this app for by automatic billing for over a year and never faced any issues plus thier support team is very responsive , immediately resolves any querry 100% recommending to all

Len-Den

Sep 03, 2024  on Shopify

"WEB PLANEX GST INVOICE APPLICATION IS GOOD, AND THEIR STAFF IS VERY SUPPORTIVE. Jyoti provided excellent assistance, quickly resolving my issues. Thank you, Jyoti."

ebodycare.in

Sep 03, 2024  on Shopify

Great app for GST INVOICING in INDIA, Support Team is great we have over 5000 products and setting up gst slab for every product was not an option for us, We reached out the support team and they were very cooperative in assisting us by adding tax slab on every product.

Manobhav

Aug 19, 2024  on Shopify

I am a store owner and I love their prompt services. They reply very quickly to any query and resolve it to from the core. Very appreciable.

serapheena

Aug 19, 2024  on Shopify

Webplanex was easy to install and super fast to download gst invoices. I was using another GST app that took forever to download invoices at the end of the month. Jyoti from webplanex replies almost immediately and is always available to help with queries. They also helped me sync old orders. Highly recommend their services.

Caramelly

Aug 14, 2024  on Shopify

The best app for being GST compliant. Support is really nice. Ali from the team as been really helpful with extra feature requests.

Craft & Glory

Aug 13, 2024  on Shopify

Switching to Webplanex was like upgrading from a bicycle to a rocket ship for my GST invoicing! Gone are the days of waiting ages for downloads at the end of the month. Now, invoices zip into my hands faster than you can say "GST!" Plus, Jyoti from Webplanex is practically a superhero—always quick to respond and ready to save the day with any query, even helping me bring old orders into the fold. If you’re tired of slow apps, Webplanex is your ticket to the fast lane! Highly recommended.

MyDitto

Aug 11, 2024  on Shopify

I initially had some reservations before trying out this app, but it has far exceeded my expectations. it's crucial for me to ensure the correct GST is displayed on my invoices, and this app handles that perfectly. The customer support is truly outstanding whenever I need help, the support team is always quick to respond and incredibly helpful, which is a rarity with many apps. I’m extremely satisfied and would highly recommend it to anyone needing reliable and responsive service.

Whites & Pastels

Aug 01, 2024  on Shopify

We have been using GST Webplanex for more than a year. App works fine and meets our requirements of GST invoicing. There is an option to issue manual GST invoice for B2B transactions where customers share their GST number for input credit. I wish same can also be incorporated automatically soon in the app. Overall a decent app! Thanks to their excellent customer service and very short response time! Recommend!

The Pillow Company

Aug 01, 2024  on Shopify

I had an outstanding experience with Webplanex! Their team is incredibly professional and dedicated to delivering high-quality results. From the initial consultation to the final implementation, they demonstrated exceptional expertise and attention to detail.

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