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Customer reviews: WebPlanex: GST Invoice India

Develop by WebPlanex

Reviews (532)

Overall rating
5

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

  • User-friendly interface that simplifies GST invoicing
  • Seamless integration with Shopify for easy invoice management
  • Efficient and accurate GST-compliant invoice generation
  • Outstanding customer support, with quick problem resolution
  • Responsive support staff, providing personalized and prompt assistance
  • Customization options for tailored invoicing solutions
  • Positive impact on tax filing and management processes for businesses

Common Concerns

  • Issues with data inconsistencies and technical delays
  • The need for bulky manual input and limited automation in some areas
  • Pricing perceived as high, especially for small businesses
  • Concerns over personal data use, like receiving messages on personal channels
  • Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

TrendOye

Nov 26, 2024  on Shopify

It's a good and easy to use app. UI is good and support is also very prompt. And Mr. Ali has been quite proactive in helpful in every kind of query.All the best team.

Zest Mélange

Nov 24, 2024  on Shopify

Fantastic App for GST Invoicing! This app is a game-changer for anyone managing GST invoices in India. The setup was incredibly easy, and the features are tailored perfectly for compliance with Indian tax laws. Generating GST-compliant invoices is seamless, and the automated features save me so much time and effort. The interface is user-friendly, and the support team is always prompt and helpful whenever I have a question. It has truly streamlined my billing process and made managing taxes stress-free. Highly recommend this app to every business owner using Shopify in India

Gulabae®️

Nov 14, 2024  on Shopify

Webplanex was easy to install and super fast to download gst invoices. I was using another GST app that took forever to download invoices at the end of the month. They also helped me sync old orders. Highly recommend their services.

P.C. Chandra Jewellers

Nov 12, 2024  on Shopify

We have been using the GST Invoice app, and we can't say enough about the incredible support they've provided. Whenever we faced issues, the team resolved them promptly and efficiently, no matter how complex. They even went above and beyond to create a customized invoice template that perfectly fits our needs. Special shoutout to Jyoti from Customer Support, who truly exemplifies exceptional service. She is always available, incredibly responsive, and remarkably patient in understanding and addressing our concerns. This app can be very helpful for all Indian businesses. It's user-friendly, comprehensive, and backed by top-notch customer support. Highly recommend!

Epoch Elements

Nov 11, 2024  on Shopify

The GST invoice app is really amazing. We have used it for our previous main website and we are proceeding with the new one as well. The app provides a really smooth experience. Whether you void the order or do any changes, it instantly gives you the updated invoices. We would definitely recommend.

Amukti - The Women's Ethnic Fashion Store

Nov 11, 2024  on Shopify

Extremely helpful customer support . The app is very useful for Indian GST filing and reporting. Easy to configure and use. They also have online assistance which is really quick.

dealzkart

Nov 10, 2024  on Shopify

Highly Recommend for GST Invoicing !! I’ve been using the GST Invoice app on Shopify for a while now, and it’s been a game-changer for managing my invoicing. The app is easy to use, and it integrates seamlessly with my store. What stands out the most, however, is the exceptional customer support. Whenever I’ve had questions or needed assistance, the team has been prompt, professional, and very helpful. Highly recommend this app to anyone looking to streamline their GST invoicing process!

Crido

Oct 21, 2024  on Shopify

A great app for automated GST-compliant invoicing! It saves us time and offers excellent customization options for professional invoices.

Kalyanastrogems

Oct 17, 2024  on Shopify

Worst app - Do not install. They have so many data inconsistencies and their tech team is very bad. They made double entries for our orders which makes data unustable. 2nd, they did not sync orders with HSN and GST, hence making all reports unusable. It has been a week and daily they say now tech team has gone home etc. If you are planning to use this for financial reporting, avoid, as their is no data integrity and tech team is so slow in resolving this, they only want to take money and 0 support.

Myshkaa

Oct 16, 2024  on Shopify

I have had a wonderful experience with using the WebPlanex: GST Invoice India app for my shopify website. Their support team goes in sync with their technical team as both bring out customized solutions for your store. In my case, I was facing difficulty as I had to attach a unique barcode for shipping with every shipment. I was thinking of purchasing additional equipment to implement this change but Jyoti from support team came forward and took the ownership of talking to the tech team and then get this change implemented just for me on my store. Now, I just attach the tracking id in my order status and the barcode is generated and gets pasted to the shipping label automatically after refreshing the corresponding order status. This is saving a lot of time for me and its looking so authentic on the shipping labels. Thank you for coming forward and implementing a change for just one customer. I am looking forward to get sms feature within this app so that order confirmation or update sms can also be triggered from this app itself. Your team is doing a wonderful job in delighting customers.

Mannat

Oct 16, 2024  on Shopify

Good experiencec while using this app from past 1 month. Great servce and staff co-operation when i need some help. Special Thanks Joyti and Satish Webplanex Team players

Atlantis

Oct 15, 2024  on Shopify

we have use this app in our store, its working fine, also service support team is quickly reply and resolved issue.

Rosin

Oct 13, 2024  on Shopify

I had recently started using this app for gst invoice. Its very easy and user-friendly. As a small business owner in Shopify it's great for gst invoice and making work much easier. All queries are answered by them patiently and if any issues they will guide us. Great app

The Minimal Closet

Oct 10, 2024  on Shopify

Good app, using it for my second store. Would be my go to app for GST stuff. Jyoti ji from the team was very helpful.

PBW Foods Private Limited

Oct 02, 2024  on Shopify

This GST Invoice Generator app is user-friendly and efficient. It simplifies invoice creation with a smooth interface and quick processing. Highly recommended for businesses looking for hassle-free GST invoicing and accurate tax calculations. Excellent customer support adds to its value!

B.P. Oil Mills

Oct 02, 2024  on Shopify

The application is fine, but I repeatedly kept getting messages on my PERSONAL WhatsApp number saying that the plan is close to being over or other issues. If I am not mistaken, initially it was free for 100 orders a month, then they changed it to USD 5 for the first 100 orders also. Ultimately I don't really care what they do with their own pricing as long as they don't message me outside of Shopify channels. They can set their limits, not allow me to download invoices, whatever, but sending me WhatApp messages outside Shopify is unacceptable and seems blatant misuse of personal information shared.

Baer India

Sep 29, 2024  on Shopify

Great customer support in terms helping through all options. overall a decent app for your GST needs.

Dia Creations

Sep 26, 2024  on Shopify

Great application for Indian GST Tax system!! And great support from tech & account management team. - DIA Creations, www.diacreations.in

Workbazaar

Sep 25, 2024  on Shopify

Its a good app for any business who struggle with GST invoicing this is the best app. I like their prompt support, Jyoti was always available for any queries. I recommend this app for all the businesses with automatic GST invoicing need.

LoaferandCo

Sep 17, 2024  on Shopify

Jyoti was extremely helpful in setting up the app. I hope we can continue using this app to help with all our GST INVOICING

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