6.9
Shipping Protection by Corso logo

Shipping Protection by Corso

Develop by Corso
  • Built for Shopify
  • Free plan available

    Shipping protection and sustainability, perfected for brands

    Easy installation
    Luxury post-purchase
    Concierge shipping protection
    Full claim access
    Customer interaction access
    New revenue generation
    Checkout extensibility
    Full msrp replacements
    Loyalty conversion
    28 Reviews
    6.9

    About Shipping Protection by Corso

    Built by Corso

    Email :

    [email protected]

    Address

    806 Avenida Pico Suite I-172, San Clemente, CA, 92673, US

    Website Privacy policy FAQ

    Introduction Video

    Description

    Corso's award-winning service helps brands resolve shipping issues and generate revenue

    Give your customers a luxury post-purchase experience with Corso's concierge shipping protection service. Our main goal is to treat your customer like you would, so that's why we give you full access to each claim and every customer interaction. With Corso, not only will you have happy customers, but you'll also get new revenue with each resolved shipping issue. And most important, we know e-commerce, we love your brand, and we try to help the planet. No contracts. Easy install. Try Corso!

    Give your customers a luxury post-purchase experience with Corso's concierge shipping protection service. Our main goal is to treat your customer like you would, so that's why we give you full access to each claim and every customer interaction. With Corso, not only will you have happy customers, but you'll also get new revenue with each resolved shipping issue. And most important, we know e-commerce, we love your brand, and we try to help the planet. No contracts. Easy install. Try Corso! more
    • Supports checkout extensibility - a smooth experience with our new Checkout App
    • Adds new revenue - full MSRP replacements with Corso's approve-all-claims model
    • Converts shipping issues into loyalty - hyper-focused on response-time and CSAT
    • Installs/Uninstalls safely - tested and optimized for speed and order conversion
    • Respects your site and data - minimally branded widget and no outreach emails

    Pros

    • Provides a luxury post-purchase experience with concierge shipping protection service
    • Gives full access to each claim and every customer interaction, allowing brands to maintain control
    • Potential to generate new revenue with each resolved shipping issue
    • Focused on e-commerce and brand loyalty, with an emphasis on helping the planet
    • No contracts, easy to install, and offers free trial
    • Supports checkout extensibility for a smooth experience
    • Full MSRP replacements with an approve-all-claims model
    • Aims to convert shipping issues into customer loyalty with fast response time and high customer satisfaction (CSAT)
    • Tested and optimized for speed and order conversion while respecting site performance
    • Minimally branded widget that does not send outreach emails

    Cons

    • Charges the same amount every time a customer uses the feature, which may be seen as misleading or costly
    • Negative user review citing dissatisfaction and non-recommendation

    Rating And Reviews

    Radiant Visage

    Apr 30, 2024  on Shopify

    I do not recommend! Every time a customer uses this feature you are charged the same amount. It seams misleading. Again don't use!

    shopAKROSS

    Sep 19, 2023  on Shopify

    Wonderful app! Easy to install and visually its simple and pleasing. The support were extremely helpful in answering all my questions! Highly recommend them and their causes!

    Every Man Jack

    Jul 17, 2023  on Shopify

    Have had a great experience with Corso! Great team, super helpful and quick to reply to our team and of course customers reaching out for support with their orders. Easy install and tracking. And our customers seem to definitely find value in the service.

    FOND Bone Broth Tonics

    May 24, 2023  on Shopify

    Corso has been amazing! Their team is speedy, they are extremely responsive, and our customers rarely have issues. The response time has been impressive. We love how honest and transparent the Corso team has been from the beginning! We appreciate how they asked our company for feedback for future campaigns. Great people we are very grateful for their partnership!

    RAGS.com

    Apr 16, 2023  on Shopify

    I have zero complaints about Corso! Their development team is speedy, they are extremely responsive, and customers never have any issues (compared to every other shipping app we have tried). Out of the six platforms we have implemented, Corso has definitely been the best! LOVE how they are also helping the environment. Great people, great software - It's a win-win-win!

    Made By Mary

    Apr 07, 2023  on Shopify

    Corso has been a pleasure to work with. We added Corso to our cart and checkout last year and its been an easy way for customers to be assured their package will get to them. Implementation is very easy with their team. Support for lost packages is also easy.

    Sparkle In Pink

    Apr 06, 2023  on Shopify

    We switched to Corso's Green Shipping Protection and have been very pleased! The onboarding process was easy and the support team has been excellent. They have a best-in-class response/resolution time to ensure your customers aren't left waiting to get help with lost/stolen packages. Their policies are extremely customer friendly to the point where it's nearly impossible that they deny a claim, which gives customers a positive experience with your brand in an otherwise unfortunate situation. Everything has been very seamless across the board. I would definitely recommend Green Shipping Protection to all brands, they have been a great addition to our company.

    Home Place Pastures

    Mar 29, 2022  on Shopify

    This app has been a huge help for our business - As a small farm that supplies beef and pork to the region, we've had numerous issues the last couple of years with shipping to customers. When shipping delays occur, it results in spoiled product for our customers, and creates additional headaches on our end. Green Shipping Protection gives our customers support when these issues occur. The customer service is fantastic as well!

    Kookslams

    Oct 12, 2021  on Shopify

    For eco-minded customers or people who are trying to protect their orders, Corso delivers exactly what they are looking for. Adding this app to our store was a no-brainer for us.

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