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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Azura

Dec 04, 2024  on Shopify

Fantastic App. This app directly syncs your Shopify Catalog (products) to the GMC without the hassle of using pesky excel sheets. All updates made on your product pages can quickly sync up with the GMC. It also has multi-country level support. My main shop is in the US, and I used my same GMC to create a separate feed for the EU and advertise there! Also I had an issue with some products not syncing from the US and EU at the same time but they quickly resolved it. Great and must-have app for anyone advertising products on Google!

Pure Saunas

Dec 04, 2024  on Shopify

Would recommend Simprosys to anyone who's running an e-commerce business. Their customer support team is amazing, very prompt responses and assistance. Ashvin, especially, is amazing!! He was able to fix multiple issues with my account setup with their tech team in less than 24 hours. Thanks Simprosys!

Marblebee

Dec 03, 2024  on Shopify

I am small business marketer, I would say the Google merchent center and feed is super complicated. I run into Simprosys, at beginning, it is also very hard to me, but I was so lucky to meet the support team of Simprosys, they are so nice and professional. I appreciate all the help ! This is a really good company!

Surefit Australasia

Dec 02, 2024  on Shopify

Following our migration to Shopify we were not getting conversions tracked in our Google Ads account. The Simprosys team were able to step us through the fix and also pointed out an issue with another App that would be interfering in the system. Excellent customer service all round!

Shoe of the Week

Dec 02, 2024  on Shopify

An excellent app for seamlessly integrating Google Shopping, Facebook Shop, and Instagram Shop. The standout feature? On-demand live chat support that’s always there when you need it. Highly recommended!

TBL Boutique

Dec 02, 2024  on Shopify

Fantastic app and fantastic support. This app helped me alot to get my items approved in all sales channels on both Google and Facebook. Regards, Jimmy Bergetun shop.tblmedical.no

SneakerBAAS

Dec 02, 2024  on Shopify

The app has been super easy to setup, use and works perfectly for what we need. Anytime we've had a question, their customer support has been amazing—quick to reply, super helpful, and really know their stuff. Definitely recommend!

Boutique Lithotherapie

Dec 02, 2024  on Shopify

I’m very happy with this app! It works perfectly for managing shopping feeds and tracking on Google. The setup was straightforward, and everything runs smoothly. What stands out the most is the excellent support team, they are always responsive, helpful, and knowledgeable. If you’re looking for a reliable solution for your Shopify store, I highly recommend this app!

ENZO'S TABLE

Dec 01, 2024  on Shopify

Excellent App for Google & Facebook and especially really fantastic support! An excellent value for any Shopify site.

jubileescents

Nov 27, 2024  on Shopify

We are fully satisfied with their services. They know their stuffs. Everything is such easy by their app. Its a best investment for us. On top of that, their support team is just amazing (all time helpers) I am giving 5 reviews to their support team plus the functionality of the app.

INN7

Nov 27, 2024  on Shopify

Fantastic App with Exceptional Customer Support! Simprosys Google Shopping Feed has been a game-changer for managing my product feeds. The app is incredibly easy to use and offers so many customization options, making it simple to align my store’s needs with Google Merchant Center requirements. What really sets this app apart is their outstanding customer support. Every interaction I’ve had with the team has been beyond helpful. They are knowledgeable, patient, and genuinely care about solving any issues quickly and effectively. If you’re looking for a reliable app with top-notch support, this is the one to get. Highly recommended for Shopify store owners who want to streamline their Google Shopping integration!

Aquatalia®

Nov 26, 2024  on Shopify

I must say that the app is doing what we need it to do and the support team is really helpful and willing to go above and beyond to get you to 100% efficiency. Shout out to Prem Chavda for all your help. thank you Prem.

Mimaliê

Nov 26, 2024  on Shopify

Great service from Shiva Parmar, answered all my questions and helped me unlock my merchant center account, I recommend simproxys

André Assous

Nov 26, 2024  on Shopify

The team really helps with setting and optimizing the feeds. They offer a variety of services and always willing to hop in a call and make sure everything is right!

Velana

Nov 26, 2024  on Shopify

Symprosys is an app that’s absolutely worth its price! The features are top-notch, and the value it brings is incredible. What sets it apart is the outstanding support team – they go above and beyond to help you with any issue. You’re never left alone, and their assistance makes all the difference. Highly recommended!

Robinova

Nov 24, 2024  on Shopify

Très bon support, réactif et à l'écoute. Capable de résoudre tous les problèmes liés à GMC et shopify

Golf Huts

Nov 24, 2024  on Shopify

Excellent app! Makes it super easy to connect your Shopify store to Google Merchant Center and start running Google Ads. Saad has been super responsive and helpful with his support. Highly recommend!

Tia's Children's Emporium

Nov 19, 2024  on Shopify

2 things stand out for me. 1. The App is very good and easy to use. 2. The customer service, is one of the best iv encountered ( given how most companies don't get back to you, or use AI Bots ). These guys come back to you right away, with a real person. They are super helpful and knowledgeable. I fell so supported with them and a massive shout out to Ajit who has been amazing.

Under the Rowan Trees

Nov 19, 2024  on Shopify

Fantastic support. Thank you so much for helping me with my Google Tag settings and for making sure that my analytics and ad conversions are working properly.

Maison des Drapeaux

Nov 19, 2024  on Shopify

Reactive support, they know what they do and try to solve an issue. I recommend them for any e-commerce store.

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