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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Toby Leon

Jan 08, 2025  on Shopify

The official Google app for Shopify kills your site's speed. Simprosys does everything the Google app does and so much more + it doesn't drag your site's loading time into the gutter. Last but not least, great customer service.

TM Tables

Jan 08, 2025  on Shopify

I absolutely love it, makes syncing all your products so easy and their support team is A1 highly recommend

Safe Place Solutions

Jan 07, 2025  on Shopify

Thank you to Simprosys' support for helping resolve our issue when submitting a promotion to Google.

Madeluxe

Jan 07, 2025  on Shopify

I have to thank Sachin Vaghela for his amazing help, he helped me through the entire process of fixing my gtin errors

RestoreMobility

Jan 07, 2025  on Shopify

I had an issue with duplicate products in my Google Merchant Center caused by accidentally activating the Google & YouTube app. The support agent, Saad, was extremely helpful and knowledgeable, guiding me through the cleanup process and ensuring my Simprosys feed was running smoothly. They confirmed that my ads wouldn’t be disrupted and addressed all my concerns with clarity and patience. The cleanup was completed quickly, and my feed was resynced without any issues. Highly recommend both the app and the excellent support team!

elevate your sole

Jan 06, 2025  on Shopify

The product and support is fantastic. Ashvin in particular is extremely knowledgeable and helpful. Thank you for all the support (and your patience).

Salopette Mania

Jan 05, 2025  on Shopify

Very great app, Saad from the support really helped me for the tracking so thanks to him and symprosys team !

Merchandise Plug

Jan 02, 2025  on Shopify

This is the best product feed app if you run Google Ads. Their customer support team is very friendly and they will fix any issues you have very quickly.

PATTE - ANIMAL

Jan 01, 2025  on Shopify

parfait le support m'a aider a trouver et régler le problème je recommande cette appli merci Sachin pour votre aide

Gym Emotion

Jan 01, 2025  on Shopify

The app is great and customer service is spot on. I had an issue with my google ads tracking tags and Saad helped me fix the issue with ease. Can highly recommend. Thanks Saad!!

Rayonnour

Jan 01, 2025  on Shopify

Service rapide et professionnel ! L'équipe de Simprosys est très réactive lorsqu'on les contacte. Ils répondent rapidement à nos questions et apportent des solutions claires et efficaces. Cela rend l'intégration et la gestion des flux Google beaucoup plus faciles.Merci.

Elite Man Cave

Dec 30, 2024  on Shopify

Very happy with Simprosys and the team. Incredibly helpful when I reached out to them for a couple of questions and issues, and they got me going in the right direction - even did some back-end changes that really helped make things easier for me!

Sauna WellBeing

Dec 30, 2024  on Shopify

Simprosys has been very patient and helpful with answering my questions and getting me set up correctly. I appreciate the time they have spent and their responsiveness.

Shado Coffee

Dec 30, 2024  on Shopify

Absolutely great app! the support is amazing and very prompt, whenever iv had an issue with my store they were there to support

MyPerfumeShop

Dec 30, 2024  on Shopify

Nilesh and his colleagues consistently provide the best possible support - they go above and beyond to ensure everything runs smoothly even when changes are made by third parties.

Reformer Pro

Dec 30, 2024  on Shopify

Symprosis has been a game-changer for syncing my products with Google. The app works smoothly, and Sachin’s customer service was top-notch—super helpful and quick to resolve any questions I had. Highly recommend if you’re looking for an easy way to manage your Google product feeds!

adPOP

Dec 29, 2024  on Shopify

Best customer service ever, I really love the way the Simprosys team are supportive. The app is also user friendly and if you have any problem with anything you can just ask for help which is great, Thank you~~

CAPELIN CREW

Dec 26, 2024  on Shopify

Very good customer service. Ashvin help me hand to hand at the beginning for nearly 30 mins. Very helpful!!!!!!!

My Store

Dec 24, 2024  on Shopify

对于没有任何技术底子的人来说,操作起来简单方便快捷,遇到问题客服也能快速帮忙解决,

MyBeautyBoutique

Dec 24, 2024  on Shopify

Siddharthan what's incredible working or Christmas Day to help me resolve my issues! What incredible service. Thank you so much

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