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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

The Optical Hut

Feb 28, 2025  on Shopify

Support so far has been top-notch and invaluable. It is exactly what you need when venturing into new realms of technology and complex data syncs (well, for me, they are). Highly recommend :-D

Gleamy

Feb 27, 2025  on Shopify

I contacted the customer service again with an issue coming from my GMC. I got response in less then two minutes and the complex problem has been fixed in less than 15 mins. Well done simprosys, keep up with the good work. Thank you

The Aquascape Shop

Feb 27, 2025  on Shopify

Exceptional Support from Simprosys Team! ⭐⭐⭐⭐⭐ I can't thank the Simprosys support team enough for their outstanding assistance with troubleshooting my Google Shopping feed for Google Merchant. From the very start, they were incredibly responsive, patient, and knowledgeable, guiding me through every issue I faced. Not only did they help me identify and correct the mistakes in my feed, but they also went above and beyond by performing fixes on my behalf. Their attention to detail and willingness to ensure everything was correctly set up made a huge difference in getting my products approved. Their level of customer service is truly top-notch, and I highly recommend Simprosys to anyone needing expert help with their Google Shopping feed. Thank you again for your exceptional support!

loopspaceuk

Feb 24, 2025  on Shopify

I've recently installed Simprosys, and so far its ticking all the boxes. I'm using it for our multi feed creation for our EU Markets (language & currency conversions), and conversion tracking. Setup has been pretty straight forward. I reached out to support for the first time today, and they were prompt and thorough. All-in-all, I'm very happy thus far.

La Truffe Pimpante

Feb 24, 2025  on Shopify

Intuitive app, well designed, much better than the google application for sending a feed. Support is very efficient and provides a quick solution. Thank you for your reliability

Majesty Home Decor

Feb 22, 2025  on Shopify

not possible that a software company doesn't whave any customer service on the weekend in 2025. I have a problem with google ads and I've to wait until Monday to fix it

Outdoor Tool Box

Feb 20, 2025  on Shopify

Saad was amazing in helping us throughout our queries. He provided clear and specific instructions and guidance. Amazing customer support team!

Puppy Pacha

Feb 20, 2025  on Shopify

Great Support & Efficient App! I’ve been using Simprosys to manage my Google Shopping feed and conversion tracking, and I’m very satisfied! The app is intuitive and makes managing Google Ads campaigns much easier. But most importantly, their customer support is outstanding—responsive, professional, and always ready to help. I had questions about conversion tracking, and the team took the time to check my setup and guide me through the process. If you're looking for a reliable solution to optimize your feed and tracking, I highly recommend Simprosys!

Pinlisting

Feb 18, 2025  on Shopify

Simprosys is a great app for managing multiple feeds in one spot. Service has been great and responsive. I recommend this for anyone wanting more control of their feeds.

bukulu

Feb 18, 2025  on Shopify

Absolute Game-Changer for My Shopify Store! Simprosys Google Shopping Feed has been a Godsend for my store! It seamlessly manages my product feeds across Google, Facebook, Pinterest, and soon, Microsoft Shopping. The setup is smooth, and their support team is top-notch—always helpful and responsive. Highly recommend it to anyone looking for a reliable, all-in-one feed management solution!

Tropic Soul

Feb 17, 2025  on Shopify

Amazing service. Talked to Ashvin about a problem with displaying products on my store and i got immedate help. Thanks so much and i can only recommend using Symrposis and their costumer service.

SensoryEdge

Feb 14, 2025  on Shopify

We've been using the Simprosys Google Feed for over five years. The team is helpful and the product simple to navigate.

Calcetines Nordicos

Feb 12, 2025  on Shopify

Extremely helpful and fast support (thanks Siddharthan!). The app can be a bit hard to use but it's because it provides so many options to cover all fronts, so it's worth it.

GYRAE

Feb 12, 2025  on Shopify

Fantastic app with excellent customer support! The team is responsive, helpful, and always ready to assist with any questions. The app itself is easy to use and delivers great results. Highly recommend!

House of Glimmers

Feb 11, 2025  on Shopify

I highly recommend Simprosys, with a great support, helping with all the questions and doubts patiently. It's an awesome app and all the customer service is excellent.

RACETOP

Feb 11, 2025  on Shopify

The agent Siddharthan provided excellent service and gave very detailed explanations. I appreciate his help.

The Lad Collective

Feb 11, 2025  on Shopify

Great customer service! I just still find the product itself not super intuitive and would appreciate better training resources (from a ideal set up perspective) so I don't have to keep hassling customer service.

Frontier Sawmills

Feb 10, 2025  on Shopify

Amazing Support Ashvin and Saad have been amazing in getting us setup and have correct Google merchant feeds and Shopping Feeds. Highly recommended app!

SAINT À VOIR - a sight to behold

Feb 10, 2025  on Shopify

Really disapppointed to find our tracking suddenly stopped from 30th Jan and we didnt have any idea apart from seeing our store performance decline dramatically. Happy to amend this if someone from simprosys can actually respond to my query and resolve.

Anzhap

Feb 07, 2025  on Shopify

I’ve been using the Simprosys Google Shopping Feed app for a while now, and I couldn’t be happier with its performance. It seamlessly integrates with my store and allows me to easily manage and optimize my product feed for Google Shopping. The setup was straightforward, and the support team is responsive and incredibly helpful. Since using the app, my product visibility on Google has improved, and I’ve seen a noticeable increase in sales. Highly recommend it to anyone looking for a reliable and efficient Google Shopping feed solution! The only downside is that the app doesn’t support Chinese language, which would have been great for our market.

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