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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

M4M Saneantes e EPIs

Jun 19, 2024  on Shopify

Os melhores do mundo, melhor app quando se trata de feed de catalogo! Confiem, pois a equipe e o suporte é acima da média =D

Wacoal India

Jun 19, 2024  on Shopify

This app is incredibly useful, covering a wide range of features in a single platform. With this app, we can set up dynamic Facebook catalogs and Google feeds, manage product exclusions and inclusions in ads, track GA4 metrics, and much more. Additionally, the support team is responsive and typically resolves issues within a day. Overall, I'm very satisfied with the app's functionality and the support provided. It's worth using.

DistrictX

Jun 17, 2024  on Shopify

Symprosys works very nicely, it helped for example set up a feed in english as well in english easily with the help of their great support team

Club Racers Garage

Jun 16, 2024  on Shopify

The app is super useful and the support team is even better - even when I was on the trial plan, they were happy and ready to help solve even the toughest (for me, at least) issues.

Perlenbraeute

Jun 16, 2024  on Shopify

Ich habe die App über die letzten Jahre für unterschiedliche Shops und hauptsächlich für Google Shopping verwendet. Ich bin super zufrieden mit der Funktionalität und den Anpassungsmöglichkeiten. Dass man darüber auch das Conversion Tracking mit ein paar Klicks einrichten kann, ist ein Bonus, den ich nur empfehlen kann. Bei offenen Fragen ist der Support immer sehr schnell und hilfreich. Preis-Leistung stimmt auch. Auf jeden Fall empfehlenswert!

The Dress Outlet

Jun 12, 2024  on Shopify

Support is fantastic at helping out with issues and explaining step by step what needs to be done. I had an issue with products not generating errors and they helped me out with ease and explained what the root cause was and how to fix. Also helped by providing additional functionality in the app. Highly recommend.

Intents Outdoors

Jun 12, 2024  on Shopify

Have not been using for long but the support has been really good when we've needed it and good functionality. My only comment would be that I don't find the app super user friendly.

BABY STORE UK

Jun 09, 2024  on Shopify

Great product and amazing customer service. Extremely helpful and knowledgeable team. Highly recommend Simprosys.

sac-banane-boutique

Jun 06, 2024  on Shopify

Je recommande cette application qui est tellement utile et tien à remercier particulièrement "Abhishek Tiwari Représentant du support technique" qui est très réactif par mail et qui intervient avec rapidité pour résoudre nos problèmes ! très professionnel et réactif !

Beallure

Jun 04, 2024  on Shopify

Un'app molto funzionale per gestire al meglio il Merchant Center. Sempre aggiornata con le novità introdotte da Google e altre player. Il supporto è velocissimo, competente e cordiale. Consiglio

Rad Clothing Store

Jun 03, 2024  on Shopify

One app that handles all the tracking & shopping feed problems. Facebook & Google pixel tracking is as easy as it gets. Support is top-notch. Highly recommended.

vallove

Jun 02, 2024  on Shopify

The App is perfect for GMC and the support is fast and very helpfull. I'm very happy with this App and the price is more than fair!

Rizz Costumes

Jun 02, 2024  on Shopify

If you are finding a shopify app for google shopping, and I suggest you should try this one, it meets all my request, and with great customer service, and they are professional with what they are doing.

Lavish Bathroom

Jun 02, 2024  on Shopify

They helped me at 1:30AM CST to fix a major problem that was hindering my account from being able to have products show up in the google ads account.

Food Vacuum Sealers Australia

May 23, 2024  on Shopify

This has been a great app until it disconnected the shopping feed for no apparent reason. We did not realize for a day or so and when it reconnected it connected to the wrong catalogue which also went undetected for a day or so. We are 2 weeks on from that now and we are still trying to get back the lost ground with FB and google shopping. Our sales have dropped by at least 50% because of this fault that Simprosys as been unable to explain except it was some sort of a glitch :(

Inovamarket

Apr 26, 2024  on Shopify

Shopify Simprosys Google Shopping Feed is a game-changer! Easy integration, boosted product visibility on Google Shopping, and top-notch customer support. Highly recommend for any online store owner looking to maximize exposure and sales. 5 stars without hesitation!

VR LIFE - Technology Game Store™

Apr 26, 2024  on Shopify

I spoke with Seed and he so nice and genttleman.. I´m so happy whit the suport he give to me. I thrust more in your company after this ..tks a lot!

zoo24 GmbH

Apr 25, 2024  on Shopify

The App is working very well. We save a lot of time using it. Customer support is fast and very helpful. We had a schema problem regarding Shopify Bundles and received immediate help.

Russo Leather

Apr 18, 2024  on Shopify

This app is worth much more than what they ask. So many integrations that work flawlessly. On top of that the support is amazing. Dharmendra helped me configure everything from Google Analytics to Facebook and Pinterest. Don't bother struggling to configure the app and accounts. Just ask for a 30min meeting and everything is set up by Symprosis. You can't ask for more. Catalogs, feeds, and very important for my store, Shopify markets. 10 out of 10 for functionality and support. Thank you again, Dharmendra. What a great person.

Diörja

Apr 17, 2024  on Shopify

I loved the service and the speed. Precision to help and the main thing is a friendly person on the other side to help with whatever is needed. I highly recommend the app.

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