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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

kinderhuis

Aug 21, 2024  on Shopify

The app is good, but some settings are somehow hard to find. Fortunately, the chat support was helpful, So Recommended from my side

BOLO.HAUS

Aug 21, 2024  on Shopify

Awesome app, easy to use and great support, had a small issue with conflicting feeds/applications and the support team was great, especially Sachin. Highly recommend.

mmalist

Aug 19, 2024  on Shopify

Dharmendra excellent service helped me a lot... This Simprosys Google Shopping Feed app is the best I have ever used..I highly recommend it.

Avoro Design

Aug 19, 2024  on Shopify

Been using this app for over 6 months, works great to submit multiple feeds in different currencies and the support is very helpful.

Avoro Design

Aug 15, 2024  on Shopify

Been using this app for over 6 months until today an issue on their end has caused a huge amount of my products to show disapproved on Google due to mismatch product pricing. I am now unable to run ads and I am loosing a huge amount of revenue daily. Have messaged support over 24hrs ago with no reply. Please can someone contact me?

Artisan Ceramica

Aug 14, 2024  on Shopify

Very unresponsive - unable to assist with Google Identfiers not pulling through correctly with Simprosys feed - going round in circles and now they have stopped responding as feel they can't help.

Fishers Finery

Aug 14, 2024  on Shopify

Some nice features to get you started. Couple of complaints, though: 1) Customer service is not readily available. 2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute. 3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away. 4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.

Mana Farms

Aug 13, 2024  on Shopify

Great customer service and the app easily handles google integrations. NOTE: Please deactivate any other tracking or google related apps before using, as it will make it much more difficult to sync up.

Cloth and Carry

Aug 11, 2024  on Shopify

This app is connecting my store with Google, Bing, Pinterest and Meta. It was easy to setup, and the customer service is great - fast, efficient and incredibly helpful. Highly recommend.

EarthieModern

Aug 11, 2024  on Shopify

avoid at all costs. support is horrific. the app doesn't work. We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.

Techwear Australia

Aug 11, 2024  on Shopify

Thanks Dharmendra for the support helping setting up an accurate tracking between Google Ads campaign and Shopify.

Vem-K

Aug 11, 2024  on Shopify

Gábor Buza Neto Vem-k Rua Prof. Gábor Buza, no. 58 , Bairro Lagoa dos Mares Confins, MInas Gerais - Brasil 12/Agosto/2024 À Equipe da Simprosys, Espero que esta mensagem os encontre bem. Gostaria de expressar minha profunda gratidão pelo excelente serviço prestado pela equipe da Simprosys. Desde o início da nossa parceria, fiquei impressionado com prontidão e dedicação que vocês demonstram em todas as interações. Gostaria de destacar alguns aspectos específicos que considero fundamentais para o sucesso contínuo da nossa colaboração: Respostas Rápidas e Eficientes: A rapidez com que vocês respondem aos nossos questionamentos é notável. Saber que podemos contar com uma resposta ágil, especialmente em momentos críticos, traz uma tranquilidade inestimável. Sugestões Baseadas em Análises Precisas: As sugestões oferecidas pela equipe são sempre fundamentadas em análises detalhadas e específicas da nossa loja. Isso nos permite tomar decisões mais informadas e, consequentemente, melhorar a performance do nosso negócio. Proatividade na Solução de Problemas: A abordagem proativa da equipe em identificar e resolver possíveis problemas antes que eles se tornem críticos é um diferencial que merece ser destacado. Isso demonstra o compromisso da Simprosys com o sucesso dos seus clientes. Suporte Personalizado: O suporte personalizado que recebemos, ajustado às nossas necessidades específicas, é outro fator que nos faz confiar plenamente nos serviços oferecidos por vocês. Parceria Confiável: A consistência e confiabilidade dos serviços prestados criam um ambiente de confiança. Agradeço imensamente a todos os membros da equipe da Simprosys pela dedicação, profissionalismo e excelência. Estou certo de que continuaremos a colher grandes frutos dessa parceria. Com sincera gratidão, Gábor Buza Vem-K

Discount Crystals

Aug 11, 2024  on Shopify

I have used Simprosys with multiple Shopify stores and will continue to include it as a must-install app for my own and other Shopify stores. It makes setup with Google (and Facebook) incredibly easy. But most of all, their support is top-notch. I missed a step in setup (because of Shopify Checkout Extensibility) and Simprosys' team was able to track down the issue and get it resolved quickly.

Vernier Store

Aug 07, 2024  on Shopify

The best app out there for handling your google shopping feed! I have been using for half a decade. Great support and they solve any issues that you have. Don't go anywhere else for your feed.

BayillaBikes

Aug 06, 2024  on Shopify

I needed some help and booked in a call to be guided so i didn't make any mistakes, Sohil was fantastic and helped resolve the issue in less than 10 minutes. Thank you for your help1

Artisan Ceramica

Aug 06, 2024  on Shopify

Top support everytime with this feed management app developer! Helped talk through and resolve a complex multi country feed issue and meta field issue.

Snaw

Aug 05, 2024  on Shopify

URGENT HELP NEEDED. You have changed the product id format submission on the wrong store. i requested the change on this store snaw.co - but you made the change on freshfrenzy.co - please reply immediately to resolve this .

Peter Solberg

Aug 05, 2024  on Shopify

Great, took all the load off my chest regarding uploading my products to GMC, made everything easy and comprehendable. Wonderful support too!

Made of Sundays

Aug 05, 2024  on Shopify

Great app with a wide range of functionalities and good support. Very reasonable pricing for multi-language feeds which is great for small international shops like ours.

Côté Cuir

Aug 02, 2024  on Shopify

This app works great for creating Google Shopping feeds and it's not complicated to use. They have many well-made tutorial videos to understand the app's features. The service is excellent and they answer all questions. It would be great to have the ability to upload custom product images.

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