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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

masteroutdoorcooks

Oct 07, 2024  on Shopify

The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!

RUGSAK® Backpacks

Oct 03, 2024  on Shopify

Durch Simprosys bekomme ich einen Einblick in die Customer Journey meiner Kunden, was unglaublich wertvoll ist. Zudem ist der Support spitze und hilft einem sehr kompetent beim Einrichten.

ChicPouf

Oct 03, 2024  on Shopify

The app is very clean and must of all the customer service is very very good and helpful. I highly recommand this app

ToastyBody

Oct 03, 2024  on Shopify

This app is the best app on Shopify for submitting a feed to Google, optimising the feed, and setting up all the tracking you would need for any ad platform you run ads from. The customer support is very friendly and helpful, particularly Saad who helped me fix my issue quickly.

ALL KILTS SPORTS

Sep 30, 2024  on Shopify

there online chat system never works. they replied your email after 4 days. very unprofessional. i recommended to all never use it. Now i will try to find other app.

Betonstunter

Sep 30, 2024  on Shopify

Amazing app and amazing support! i got multiple websites running with it and alles works as supposed too. Also one of the most complete apps with feed management, tracking (and advanced tracking).

Retrospect Interior

Sep 30, 2024  on Shopify

Outstanding Tool for Google Shopping Optimization! I’ve been using Simprosys Google Shopping Feed for a while now, and I couldn’t be more pleased with the results! This app makes managing and optimizing my Google Shopping feeds incredibly easy. From seamless product uploads to real-time updates, the integration with Shopify is flawless. The customer support is top-notch as well! Whenever I’ve had questions or needed assistance, the Simprosys team has been responsive, knowledgeable, and extremely helpful. If you're looking for a reliable and efficient solution for Google Shopping feed management, I highly recommend Simprosys. It’s a game-changer for anyone serious about scaling their e-commerce business through Google Shopping ads! 5 stars!

GLAM FEMME

Sep 25, 2024  on Shopify

Amazing service. Attentive and qualified professionals. They helped me understand the problem I had with my Merchant.

Lamira Chandelier

Sep 24, 2024  on Shopify

Simprosys one of the best apps on Shopify! It has very responsive customer support! Big thank you for Sachin Vaghela! He's an amazing customer support. He helped me resolve my issue quickly and efficiently, and I truly appreciate his dedication to ensuring customer satisfaction. Thank you for going above and beyond to assist me!

Volt Ventures

Sep 23, 2024  on Shopify

Incredibly efficient responses. No time wasting and amazing help. Jay was awesome at answering my quires.

Sol Deli

Sep 23, 2024  on Shopify

I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.

Raibu Organic & Raibu Natural | Natürliche Nahrungsergänzung

Sep 23, 2024  on Shopify

Really happy with the support, i'm not sooo familiar with GMC, and how it works, and the support was very helpful by explaining, what and how to do, to make the app work.

NOURRIR

Sep 22, 2024  on Shopify

I have still not started to use the app, but Sachin Vaghela, asissted me with the set up and he was super helpful. Abhishek

Sono Sleep

Sep 19, 2024  on Shopify

Originally I used the Shopify Google Sales Channel app. For whatever reason there was some sort of software bug that would change a specific variant price unwarranted & then change back every few days or weeks. GMC support was not as helpful for my ongoing problem so I know i needed a new app. since using simprosys I've not experienced that same problem. I had a little trouble completely disconnecting from the Google Sales channel app, but Nilesh from simprosys support was very thorough in helping me get everything squared away.

National Insulation Supplies

Sep 18, 2024  on Shopify

Top-notch app, there's a reason why it has thousands of great reviews. Great support stuff too, Keval in particular was vey helpful with understanding our queries!

123NATY

Sep 18, 2024  on Shopify

Je partage mon expérience, l'application propose beaucoup d'options très bien réaliser et en plus l'équipe vous assiste tout au long de la mise en place. Rien à dire c'est du haut niveau.

Agesify LLC

Sep 15, 2024  on Shopify

App is easy to use and automatic installation. Customer service by saad is fantastic. He answer all my question in details.

דיל ישיר

Sep 12, 2024  on Shopify

the support team are very responsive and very helpful, i'm using this app from 2018 and i'm very please

InverterCool

Sep 11, 2024  on Shopify

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Kitchen by Nature®

Sep 10, 2024  on Shopify

Best app for integrating Google Shopping, and their support is excellent. Thanks to Ajit for helping me out on my issue! :)

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