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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (6,794)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Les Petits

Apr 24, 2025  on Shopify

Ashvin was super helpful fixing an issue we encountered with tracking after a theme update! He then also helped on another query i had, in no time at help. Thank you! These guys are always super helpful and proactive, keep up the good work!

Zekira

Apr 24, 2025  on Shopify

Great application to launch ads and synchronize your products. The support team is reactive and efficient to fix any issue. I recommend it.

Home Gym Pro

Apr 24, 2025  on Shopify

App works perfectly. Easy set up once you've found your way around. Everything just worked for me and any time I did have any issues the support fixed the problem with clear, easy to understand steps. Couldn't ask for more

Forever Imprint Jewellery

Apr 23, 2025  on Shopify

Fantastic support. Nikinj stayed to help me fix my merchant product feed, which my own Google team couldn't help with and that I couldn't solve. Thanks so much

Living with Luxury

Apr 22, 2025  on Shopify

Very good product once you get the hang of it. Needed help setting up the code and they did a great job.

Botanique Beauty

Apr 22, 2025  on Shopify

The best app with the friendliest and fastest support I've ever seen! Very good and highly recommended!

4kidspoint

Apr 18, 2025  on Shopify

outstanding support - fast accurate like Japanese trains. Multi option app is very useful and have things for Shopify Markets too.

To you case

Apr 17, 2025  on Shopify

Great service! Fast responses and very helpful. Everything was resolved perfectly. Highly recommend!

Toughonstore

Apr 17, 2025  on Shopify

This app is very reliable and integrates seamlessly with Google. Saad has been very helpful and patient in answering all of my questions.

VLAND™

Apr 17, 2025  on Shopify

Super great app, customer service was very patient in helping me out, highly recommend it to everyone!

CAUZAC

Apr 15, 2025  on Shopify

I've been using Simprosys for tracking and feed management, and I’m truly impressed by their customer service. They are always attentive, responsive, and provide clear, step-by-step assistance whenever an issue arises. Recently, they helped me fix a tracking problem, and their guidance was both quick and effective. Highly recommended for anyone looking for a reliable partner in managing product feeds and conversion tracking!

CELLA - Wine and Beverage

Apr 15, 2025  on Shopify

Installed the App in order to assess its suitability for our international markets. We encountered a few issues (our fault) but support were amazing in their help and guidance. I remember the excellent support from Simprosys in the past and really glad that the standard is the same.

jollying

Apr 15, 2025  on Shopify

The Simprosys Google Shopping Feed app is a game-changer for managing product feeds seamlessly. Not only is the app intuitive and efficient, but their team also goes above and beyond to resolve issues—prompt, patient, and truly dedicated to helping customers. Every time I’ve had a question, they’ve responded with clear solutions and genuine enthusiasm. Highly recommend for anyone needing reliable feed automation with outstanding support!

Calydia

Apr 14, 2025  on Shopify

Application très performante, simple à utiliser et extrêmement utile pour gérer efficacement les flux vers Google Merchant Center. Le support est réactif, compétent et prend le temps de bien répondre, même sur des points techniques un peu plus complexes. J’aurais simplement apprécié des réponses parfois un peu plus claires sur certains détails, mais dans l’ensemble, l’équipe fait un excellent travail. Une application que je recommande sans hésiter pour toute boutique Shopify sérieuse.

KewbzUK

Apr 13, 2025  on Shopify

Ruined my current GMC and google ad setup. Had a 1100% ROAS running my ads manually. Installed this and was told it wouldn't affect my current setup. With a few days my ROAS is now <500%. Products have been adjusted in my data source and was assured this wouldnt happen. Confusing app, useless support that was slightly rude and abrupt but maybe that was a language barrier so i wouldn't say that was too much of an issue. However, the drop in my ROAS is the main issue for steering clear.

Precision Pro Golf

Apr 11, 2025  on Shopify

I had some questions about product attributes moving from Shopify to the Google Merchant Center. The Simprosys team went above and beyond to help answer the questions and solve the issue.

Mon Répulsif

Apr 11, 2025  on Shopify

The tracking is working perfectly, all the features we need are here and if any problem occurs the support is reactive! Thank you!

AE Outdoor Power

Apr 10, 2025  on Shopify

The app has been great for us. Whenever we've needed help, they are quick to respond and have helped us work everything out. Thank you!

Inherit Co.

Apr 10, 2025  on Shopify

This app has been a great way to manage our Google Shopping Feed. The app is easy to use and customer service has been great and responsive.

Machinehead Moto

Apr 10, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ 5 Stars for Simprosys! The app is powerful, but what really sets it apart is the brilliant support team. I hit a wall trying to bulk-filter and correct GTIN entries across my feed — they stepped in and sorted it in no time. Super responsive, clear, and genuinely helpful. Couldn’t recommend them more!

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